On 30 Dec 2005 22:01:36 -0800, xx-google@telefog.com posted something
that included:
>So I'd like a webhosting
>provider that can support Squirrelmail well.
I think the situation is that most people who buy hosting use Outlook
Express rather than webmail. Personally, I prefer Neomail to Horde or
Squirrelmail, but Squirrelmail is the most popular of the three among
my customers.
>2. I'd like webhosting provider that has a highish hourly
>email quota for outbound mail or that would be willing to
>raise it for me.
Not a problem here.
>3. I'd like a provider with fast servers. I've found
>that http://www.exploratorium.edu is hosted on notably
>fast servers, and I'd like similar speed if possibl.
>(The Exploratorium is a museum, and I think that it runs
>its own web servers. The speed that I perceive might be
>partially due to the fact that I live a few miles away.)
Partially, perhaps, but Alexa says they're faster than 83% of all
servers on the internet. They say our customers have slightly faster
servers than that, but since we're all in Alexa's "very fast"
category, you won't see much difference.
If you're unfamiliar with Alexa.com, check them out. It's an Amazon
company that gets statistics on site popularity and speed from the
many users who surf with an Alexa toolbar open, making their
statistics fairly good.
>4. My new hosting company should provide ready access
>to a live tech support person via telephone during at
>least 50 hours of the week.
50 hours a week is less than 8 hours a day. If support is open 9 AM to
5 PM daily on the east coast, that means that it closes at 2 PM there
in San Francisco. Do you really want to wait until 6 AM for support to
answer the phone if you discover something you did at 2 PM brought
down your site and locked you out?
We answer our toll-free support phone at least 160 hours a week - and
some weeks, it's a full 168 hours. When I'm out of the office, the
toll-free number rings my cellphone, so unless I'm behind the wheel or
already talking to another customer, you probably can reach me. Not
some kid with a script. Not someone in Mumbai whose accent makes him
hard to understand.
>I realize that the features above can raise costs
>for providers, so I'm willing to pay a higher-than-
>average price.
I'll let you in on a dirty little secret. Servers don't cost the
hosting industry as much as acquiring customers, billing, and
providing support.
Since we're happy with the 300% annual growth we get from customers
referring their friends, we don't waste money on advertising - or even
on bounties for referrals. (Would you sell out your friends for a few
bucks? I sure wouldn't. But I'm happy to tell him about a great deal.)
We've eliminated more than 90% of the cost of billing.
And we've eliminated about 75% of our support costs. Part of it is a
great skin for cpanel that makes it MUCH easier to figure out how to
do what you want to do. A lot of it is the toll-free support line.
It's a LOT cheaper to ask a few questions so we can solve problems for
customers immediately, rather than writing email after email, trying
to figure out what we need to do.
We think we offer BETTER hosting than those that charge three to five
times as much.
>Which webhosting provider(s) would you recommend
>that I look into?
We're AmishHosting.com No, we don't have horse-driven servers
illuminated by coal oil lanterns. It's just that
"PlainAndSimpleHostingFromLancasterCountyPA.com" is too long.
I'd appreciate it if you'd put us on your list. If you'd like to take
a free test drive for a few weeks, let me know.
--
If we're losing 40-130 species a day,
How come nobody can itemize them?
And why can't fruitflies be one of them?
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