Hi

Hope someone can help. I've loaded CS2 but as soon as it appears the
screen freezes. As a PC user i know nothing about memory / scratch
disks etc. I have a 1 year PC and 1mgb of memory. Other programs work
fine. Am I doing something wrong, do i need to check my preferences?

Any help much appreciated

Paul

>Paul writes ...
>
>I've loaded CS2 but as soon as it appears the screen freezes.
>As a PC user i know nothing about memory / scratch
>disks etc. I have a 1 year PC and 1mgb of memory.

You have plenty of RAM ... watch the screen as Photoshop loads and see
how far it gets with the 'initializing' text it spews out, telling you
it's locating ICC profiles, fonts, presets etc ... see where it hangs
... just a guess, but often there's a bad font or maybe an illegal ICC
profile or something like that which causes these types of problems.

Bill

Make sure that you are off line and have any virus/firewall protection
switched OFF. Switch it back on after install and then activate on line.

It's always a wise precaution to switch off background protection for all
installs.

Also, do a sweep for spyware too as they can throw up some problems too.


Duncan


"Bill Hilton" <bhilton665@aol.com> wrote in message
news:1134760451.127583.251380@g43g2000cwa.googlegroups.com... 
>
> You have plenty of RAM ... watch the screen as Photoshop loads and see
> how far it gets with the 'initializing' text it spews out, telling you
> it's locating ICC profiles, fonts, presets etc ... see where it hangs
> ... just a guess, but often there's a bad font or maybe an illegal ICC
> profile or something like that which causes these types of problems.
>
> Bill
>