My Photoshop 7 for the Mac (OS 10.3.5) started crashing whenever I tried to
open an existing file. I tried to delete the application and install a brand
new copy. The copy did the same thing; it crashed each time I tried to open
an existing graphics file. I've run the disk Utility and some maintenance
utilities as well as check for a virus.

Since the problem didn't go away when I installed the new copy of Photoshop
7, I suspect that I failed to remove some other preference (plist) or
associated file. How can I do a clean install without reformating the hard
drive?

Can anyone give me some advice?

Thanks,
David
Long Beach, CA

Just a guess. Fonts can cause crashes too.
Do other programs crash for you? If so, it may not be just
Phtotoshop. Adobe puts some fonts in use/library/application
support/Adobe. If you use font management program, disable it.
Then use program to look for corrupt fonts and duplicates.

It could be the file you are trying to open is corrupt. If you
can open other files and just this one crashes you machine, it is
probably corrupt. Nothing to do but trash it then and use your
backup copy.

dp

gwmbottom@xharter.net wrote:

> My Photoshop 7 for the Mac (OS 10.3.5) started crashing whenever I tried t
o
> open an existing file. I tried to delete the application and install a bra
nd
> new copy. The copy did the same thing; it crashed each time I tried to ope
n
> an existing graphics file. I've run the disk Utility and some maintenance
> utilities as well as check for a virus.
>
> Since the problem didn't go away when I installed the new copy of Photosho
p
> 7, I suspect that I failed to remove some other preference (plist) or
> associated file. How can I do a clean install without reformating the hard
> drive?
>
> Can anyone give me some advice?
>
> Thanks,
> David
> Long Beach, CA
>

>My Photoshop 7 for the Mac (OS 10.3.5) started crashing whenever I tried
>to open an existing file.

99 times out of 100 (in fact, EVERY time I have ever seen this problem), the
re
is nothing wrong with Photoshop and nothing wrong with the graphic;
reinstalling Photoshop will not help.

Most likely, you have a corrupt font. That is by far the most common cause o
f
this problem.

Disable ALL your fonts. Can you open the image now? If so, re-enable your fo
nts
until you find the corrupt font, and throw it away.

--
Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html

In article <20040910130334.05710.00004499@mb-m14.aol.com>, tacitr@aol.com
says...
> 
>
>99 times out of 100 (in fact, EVERY time I have ever seen this problem),
there
>is nothing wrong with Photoshop and nothing wrong with the graphic;
>reinstalling Photoshop will not help.
>
>Most likely, you have a corrupt font. That is by far the most common cause 
of
>this problem.
>
>Disable ALL your fonts. Can you open the image now? If so, re-enable your
fonts
>until you find the corrupt font, and throw it away.
>
>--
>Art, literature, shareware, polyamory, kink, and more:
>http://www.xeromag.com/franklin.html

A few questions regarding corrupt fonts: is this likely to cause a crash if
the image has not text? Is this from an instability in the program, as it
loaded the fonts? Is this MAC specific (as I only know PC)?

Only reason that I ask is that after I copied fonts from one machine to
another, I found that some were corrupt, and that did not seem to affect PS.
 I
did find BU copies, and replaced them (PC), but while they were there, it di
d
not seem that they caused any problem, until I tried to use one of the bad
ones.

Thanks for your response,
Hunt

>A few questions regarding corrupt fonts: is this likely to cause a crash
>if the image has not text?

Yes. Photoshop scans the system font resource list when it launches, and
becomes highly unstable if there are problems. (This is not limited to
Photoshop, by the way; Illustrator and Quark have the same issue. In fact,
Quark normally crashes on launch if the system has a bad font.)

>Is this MAC specific (as I only know PC)?

Windows systems can also experience problems with bad fonts, though in my
experience it's a lot more unusual than it is on the Mac--possibly a
statistical anomaly, since I deal with more Photoshop clients who use Macs t
han
PCs.

>Only reason that I ask is that after I copied fonts from one machine to
>another, I found that some were corrupt, and that did not seem to affect
>PS.

Not all font corruption will cause a crash. Photoshop seems quite vulnerable
 to
corruption in the PostScript outline portion of a PostScript font, as it
actually gets its font information (including the name of the font) from the
 PS
information. (This is why the name of a font as it appears in a Photoshop or
Illustrator font list may not match the name of the same font as it appears 
in
other applications; other applications list fonts by their screen name, Adob
e
apps by their PostScript name, and in some cases the names may not be the
same.)



--
Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html

>A few questions regarding corrupt fonts: is this likely to cause a crash
>if the image has not text?

Yes. Photoshop scans the system font resource list when it launches, and
becomes highly unstable if there are problems. (This is not limited to
Photoshop, by the way; Illustrator and Quark have the same issue. In fact,
Quark normally crashes on launch if the system has a bad font.)

>Is this MAC specific (as I only know PC)?

Windows systems can also experience problems with bad fonts, though in my
experience it's a lot more unusual than it is on the Mac--possibly a
statistical anomaly, since I deal with more Photoshop clients who use Macs t
han
PCs.

>Only reason that I ask is that after I copied fonts from one machine to
>another, I found that some were corrupt, and that did not seem to affect
>PS.

Not all font corruption will cause a crash. Photoshop seems quite vulnerable
 to
corruption in the PostScript outline portion of a PostScript font, as it
actually gets its font information (including the name of the font) from the
 PS
information. (This is why the name of a font as it appears in a Photoshop or
Illustrator font list may not match the name of the same font as it appears 
in
other applications; other applications list fonts by their screen name, Adob
e
apps by their PostScript name, and in some cases the names may not be the
same.)



--
Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html

>A few questions regarding corrupt fonts: is this likely to cause a crash
>if the image has not text?

Yes. Photoshop scans the system font resource list when it launches, and
becomes highly unstable if there are problems. (This is not limited to
Photoshop, by the way; Illustrator and Quark have the same issue. In fact,
Quark normally crashes on launch if the system has a bad font.)

>Is this MAC specific (as I only know PC)?

Windows systems can also experience problems with bad fonts, though in my
experience it's a lot more unusual than it is on the Mac--possibly a
statistical anomaly, since I deal with more Photoshop clients who use Macs t
han
PCs.

>Only reason that I ask is that after I copied fonts from one machine to
>another, I found that some were corrupt, and that did not seem to affect
>PS.

Not all font corruption will cause a crash. Photoshop seems quite vulnerable
 to
corruption in the PostScript outline portion of a PostScript font, as it
actually gets its font information (including the name of the font) from the
 PS
information. (This is why the name of a font as it appears in a Photoshop or
Illustrator font list may not match the name of the same font as it appears 
in
other applications; other applications list fonts by their screen name, Adob
e
apps by their PostScript name, and in some cases the names may not be the
same.)



--
Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html

On 24 Sep 2004 09:57:02 -0700, google@timburt.com (Timothy Burt)
wrote:

1.
>I did extensive testing and discovered that Illustrator 10 on a Mac
>will crash if you have more than 124 fonts installed and try to access
>the Pantone Pallets menu.
>
2.
>  Each time, Illustrator 10 would
>exhibit problems once the 124th font is installed.
>

once the 124th or is it the 125th font is installed?

DD