Cezar wrote:
> Hello everyone.
>
> We have created some little helpdesk. Please review our product and let
> me know about any suggestion. I'll be very glad, to see some opinion how
> it works on most PC browser, especially on Mac or Linux.
>
> Thanks in advance for any replies/reviews. It is greatly appreciated.
>
> Demo test version 1.5CR:
> http://demo.ikeris.com/wdx/
Cezar,
Crisp, clean appearance. Easy to find things. Links seem to go where I
expected them to.
The biggest problem I saw was the English. If you actually intend the
final site to be in English, rather than doing rough translations for
this review, you need to find someone with excellent English skills to
either do the translations or edit the text after translation. The
current English is VERY poor.
I viewed the site using Windows 98 SE with Netscape 7.1, at 600 X 800
resolution, with the browser window occupying the full screen.
If I reduce the window size below 600 X 800, something really strange
happens:
1. I get a horizontal scroll bar, indicating that the page cannot
compress its width below 800 pixels. (NOT strange or, alas, unusual).
2. I can then scroll to the right side of the page, but I can't
scroll to the left far enough to see the left side of the page. (I've
never seen this effect before). The narrower I make the window, the more
of the left side I lose.
I'm glad the page is "Valid WAI-A" but I have no idea what that is and I
doubt that your users will care about that or the other validity
statements. I'd remove them.
I tried to log on, using both of the ID/password combinations you
provided. In each case, after several blinks of the screen, I was right
back where I started, at the login page. After thinking about that for a
moment, I instructed Netscape to accept cookies from your site and tried
again; this time it worked. Since you seem to require cookies for
correct operation, you should state that on the login.php page,
something like "You must have cookies enabled in order to log in."
In the download area, I like the table showing estimated download time
for each file at different connect speeds.
After I poked around for a while, the navigation title "Files Database"
changed to "CLMENU_FILES" and all of the other titles were similarly
changed. Going back to the home page and logging in again corrected the
problem. To reproduce:
Log in as 'altex2'
Select "Files Database"
Select any item from the 'Last added' list
Select "View screenshots online"
After the photo displays, close the popup window.
Select "Files Database". The navigation titles will all change
(I believe they are displaying variable names).
If I increased the text size to 200%, things started to overlay each
other on the screens.
Regards,
Chris Beall
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