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Author CTRL-DEL flags
Jan Shim

2007-05-19, 6:18 pm


Looks like the more I try to improve my workflow, the more issues I unearth
with my PSP 9. Today, I thought I could immediately delete an image that's
opened by invoking CTRL+DEL but as it turned out, doing so flags the
following error message.

Does anyone know if this error can be corrected ?
Executing FileOpen

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile

Executing FileOpen

Executing Cut

Executing FileClose

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile



Spandex Rutabaga

2007-05-19, 6:18 pm


Jan Shim wrote:
>
> Looks like the more I try to improve my workflow, the more issues I unearth
> with my PSP 9. Today, I thought I could immediately delete an image that's
> opened by invoking CTRL+DEL but as it turned out, doing so flags the
> following error message.
>
> Does anyone know if this error can be corrected ?
> Executing FileOpen
>
> Executing FileOpen
>
> Executing FileClose
>
> Unknown error occurred with command DeleteFile


You haven't been specific about what you are doing. How does
Ctrl-Delete open two files, close a file and then attempt to
delete a closed file? That's what the four lines above indicate.
The obvious reason for your problem would be that there is
no open image to delete. However, there is no way to tell how
you got to this point since you have kept that information to
yourself.

> Executing FileOpen
>
> Executing FileClose
>
> Unknown error occurred with command DeleteFile


Again, the file was closed and isn't there to be deleted.

> Executing FileOpen
>
> Executing FileClose
>
> Unknown error occurred with command DeleteFile


Again, the file was closed and isn't there to be deleted.

> Executing FileOpen
>
> Executing Cut


Huh? How does Ctrl-Delete cut anything?

> Executing FileClose
>
> Executing FileOpen
>
> Executing FileClose
>
> Unknown error occurred with command DeleteFile


Again, the file was closed and isn't there to be deleted.

> Executing FileOpen
>
> Executing FileClose
>
> Unknown error occurred with command DeleteFile


Again, the file was closed and isn't there to be deleted.

How can pressing Ctrl-Delete once produce so many messages about
one DeleteFile command? What are you doing? Also, setting aside
what you are doing, what task are you actually trying to
accomplish overall? You might not be setting about it the correct
way.

The File > Delete menu item (for which the accelerator key is
Ctrl-Delete) works on an open image which was opened with File >
Open. That is how PSP knows which file on disk to delete. The
command won't work on an image that was created with File > New
and never saved to a file. The command won't work on an image
file you opened, worked on and closed before trying to delete
since the name of the file to be deleted is undefined under
those conditions.

It looks to me as if you are trying to delete something that is
not there to be deleted since you closed the file beforehand. I
can't be certain since you haven't described what you are doing
and why you are doing it.

Jan Shim

2007-05-19, 10:19 pm


"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:464F071F.BDD7C806@agabatur.xednaps...
> You haven't been specific about what you are doing. How does
> Ctrl-Delete open two files, close a file and then attempt to
> delete a closed file? That's what the four lines above indicate.
> The obvious reason for your problem would be that there is
> no open image to delete. However, there is no way to tell how
> you got to this point since you have kept that information to
> yourself.


This may sound strange but there isn't anything that I'm not forthcoming
about this error or the steps I had taken that flagged the Script Error.
What I found weird is I am executing a non-Script command ie menu command
but it flagged as a script error unless it's an internal script and I've
completely misunderstood how it works.

Here are the steps:

BROWSE is my default base. I double-clicked on the thumbnails one by one to
check the quality of the images. When I come across one that I want to
delete, normally, I would close that image then hit DEL from the thumbs
view. No problems there. But last night I tried to eliminate that one step
of closing the image window prior to Deletion and this is where it produced
the errors. ie I am now trying to delete an OPENED image by using the CTRL +
DEL command or by clicking File | Delete either step produces the same
error.

Executing FileOpen
Executing FileClose
Executing FileOpen
Executing FileClose
Unknown error occurred with command DeleteFile <---- first image deletion
attempt
Executing FileOpen
Executing FileClose
Executing FileOpen
Executing FileClose
Executing FileOpen
Executing FileClose
Executing FileOpen
Executing FileClose
Unknown error occurred with command DeleteFile <---- second image deletion
attempt
Executing FileOpen
Executing FileClose
Unknown error occurred with command DeleteFile <---- third image deletion
attempt

The three images gets deleted but also produces the errors and compounded
the Script Output window.

Does this make sense ?



> How can pressing Ctrl-Delete once produce so many messages about
> one DeleteFile command? What are you doing? Also, setting aside
> what you are doing, what task are you actually trying to
> accomplish overall? You might not be setting about it the correct
> way.
>
> The File > Delete menu item (for which the accelerator key is
> Ctrl-Delete) works on an open image which was opened with File >
> Open. That is how PSP knows which file on disk to delete. The
> command won't work on an image that was created with File > New
> and never saved to a file. The command won't work on an image
> file you opened, worked on and closed before trying to delete
> since the name of the file to be deleted is undefined under
> those conditions.
>
> It looks to me as if you are trying to delete something that is
> not there to be deleted since you closed the file beforehand. I
> can't be certain since you haven't described what you are doing
> and why you are doing it.
>




JoeB

2007-05-19, 10:19 pm


"Jan Shim" <janshim@XXXXXXXXXX> wrote in news:464e380a$1_3@cnews:

>
> "Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
> news:464F071F.BDD7C806@agabatur.xednaps...
>
> This may sound strange but there isn't anything that I'm not
> forthcoming about this error or the steps I had taken that flagged the
> Script Error. What I found weird is I am executing a non-Script
> command ie menu command but it flagged as a script error unless it's
> an internal script and I've completely misunderstood how it works.
>
> Here are the steps:
>
> BROWSE is my default base. I double-clicked on the thumbnails one by
> one to check the quality of the images. When I come across one that I
> want to delete, normally, I would close that image then hit DEL from
> the thumbs view. No problems there. But last night I tried to
> eliminate that one step of closing the image window prior to Deletion
> and this is where it produced the errors. ie I am now trying to delete
> an OPENED image by using the CTRL + DEL command or by clicking File |
> Delete either step produces the same error.
>
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- first image
> deletion attempt
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- second image
> deletion attempt
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- third image
> deletion attempt
>
> The three images gets deleted but also produces the errors and
> compounded the Script Output window.
>
> Does this make sense ?
>


I'm not Spandex, but to me it only partly makes sense. If you read
Spandex's next sentence (the first sentence in the quoted message below
my reply here) you'll see that she asked "How can pressing Crtl-Delete
once produce so many messages about one DeleteFile command?" In your
post above you say "The three images get deleted...", but prior to that
you say you open an image and try deleting it with Ctrl-Delete. If you
only have one image open that you try to delete, what do you mean by
"The three images get deleted"? Does the error report you have posted
represent what you get when you try to delete one image, or is it a
report that is your attempt to delete one image, open another, delete
it, then open another and then delete it?

Regards,

JoeB

>
>
>
>



Jan Shim

2007-05-19, 10:19 pm


"JoeB" <mymail@myserver.com> wrote in message
news:Xns9935B6C27FD55JoeB@216.191.232.194...
> I'm not Spandex, but to me it only partly makes sense. If you read
> Spandex's next sentence (the first sentence in the quoted message below
> my reply here) you'll see that she asked "How can pressing Crtl-Delete
> once produce so many messages about one DeleteFile command?" In your
> post above you say "The three images get deleted...", but prior to that
> you say you open an image and try deleting it with Ctrl-Delete. If you
> only have one image open that you try to delete, what do you mean by
> "The three images get deleted"? Does the error report you have posted
> represent what you get when you try to delete one image, or is it a
> report that is your attempt to delete one image, open another, delete
> it, then open another and then delete it?
>
> Regards,
>
> JoeB


I thought when I wrote "The three images gets deleted but also produces the
errors and compounded the Script Output window." it would not be confusing.
Let me explain. "First image deletion attempt" refers to the error output
after I've CTRL+DEL one image and "second image deletion attempt" appears to
have produced an extended script error but on my third attempt, a shorter
error log.

These are three separate event which the Script Output window keeps
accumulating and produces inconsistent and unpredictable error log. On my
fourth attempt it produced quite a length one

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Executing FileOpen

Executing FileClose

Unknown error occurred with command DeleteFile







Spandex Rutabaga

2007-05-20, 3:16 am


Jan Shim wrote:

> I thought when I wrote "The three images gets deleted but also produces the
> errors and compounded the Script Output window." it would not be confusing.
> Let me explain. "First image deletion attempt" refers to the error output
> after I've CTRL+DEL one image and "second image deletion attempt" appears to
> have produced an extended script error but on my third attempt, a shorter
> error log.


I've no idea what you mean by "error log". The so-called Script
Output Palette simply outputs a record of any PSP command you
execute or a script executes along with any error messages.
New output is appended to whatever is already in the Script
Output Window at the time the command executes. You seem to
think that each of your actions generates increasingly verbose
output to the Script Output Palette because you expect each
command to clear the script output before it writes to the
Script Output Palette. It doesn't. Each action simply appends
a message to what is already there. We need to identify what
exact set of steps leads to what exact messages instead of
talking about a history of error messages corresponding to a
whole bunch of steps that you haven't described in detail.

Simply do this. Prepare copies of some images somewhere that
can all be deleted. Start PSP. Make the Script Output Palette
visible. Open an image with File > Open. Do File > Delete.
Don't do anything else at all. Describe what is in the Script
Output Palette. Describe what actually happened (i.e. was the
image closed and the corresponding file deleted as expected?).

Next, close and restart PSP. Open an image with File > Open
and delete it as before. Open a second image and delete it
as before. Report what is in the Script Output Palette and
what happened.

Then, close and restart PSP. Open two images with File > Open.
Make the first one active and delete it with File > Delete.
Make the second one active and delete it with File > Delete.
Report what is in the Script Output Palette and what happened.

Finally, close and restart PSP. Open an image from the Browser.
Do nothing else except File > Delete. What appears in the
Script Output Palette and what happens to the image?

After that, we can start worrying about more complex editing
scenarios if need be.

Trev

2007-05-20, 6:19 am



"Jan Shim" <janshim@XXXXXXXXXX> wrote in message news:464e380a$1_3@cnews...
>
> "Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
> news:464F071F.BDD7C806@agabatur.xednaps...
>
> This may sound strange but there isn't anything that I'm not forthcoming
> about this error or the steps I had taken that flagged the Script Error.
> What I found weird is I am executing a non-Script command ie menu command
> but it flagged as a script error unless it's an internal script and I've
> completely misunderstood how it works.
>
> Here are the steps:
>
> BROWSE is my default base. I double-clicked on the thumbnails one by one
> to check the quality of the images. When I come across one that I want to
> delete, normally, I would close that image then hit DEL from the thumbs
> view. No problems there. But last night I tried to eliminate that one step
> of closing the image window prior to Deletion and this is where it
> produced the errors. ie I am now trying to delete an OPENED image by using
> the CTRL + DEL command or by clicking File | Delete either step produces
> the same error.
>
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- first image deletion
> attempt
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- second image
> deletion attempt
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile <---- third image deletion
> attempt
>
> The three images gets deleted but also produces the errors and compounded
> the Script Output window.
>
> Does this make sense ?
>
>
>
>
>


I think Close Ctrl+f4 might be of better use

>




Jan Shim

2007-05-20, 6:20 pm


"Trev" <trevbowden@dsl.pipex.cominvalid> wrote in message
news:464ec4f4$1_1@cnews...
> I think Close Ctrl+f4 might be of better use


CTRL + F4 does nothing but closes the window. The intention is to delete the
OPENed image without closing the window and then DELeting it from the thumbs
browser.




Trev

2007-05-20, 6:20 pm



"Jan Shim" <janshim@XXXXXXXXXX> wrote in message news:464f00da_3@cnews...
>
> "Trev" <trevbowden@dsl.pipex.cominvalid> wrote in message
> news:464ec4f4$1_1@cnews...
>
> CTRL + F4 does nothing but closes the window. The intention is to delete
> the OPENed image without closing the window and then DELeting it from the
> thumbs browser.

Yes but when you open the image you are no longer in the browser and Ctrl +
Delete only works in the browser. You need to change back to the browser to
delete the image from the drive. Up to psp x the browser is a window. In X
it became a pallet. The browser in 9 has its own menu just like a separate
program.
An alternative would be to work from the windows Explorer window using the
Preview option to view. This has a Delete Icon and the arrows keys to go to
next or previous



Spandex Rutabaga

2007-05-20, 6:20 pm


Trev wrote:

> Yes but when you open the image you are no longer in the browser and Ctrl +
> Delete only works in the browser.


I don't think so. File > Delete (Ctrl-Delete) works on an open
image provided it is associated with a file. There is a separate
deletion option in the right-click context menu of the Browser,
namely Delete or Shift-Delete.

> The browser in 9 has its own menu just like a separate
> program.


This may or may not be an issue here. We don't know what Jan Shim
is doing. However, the PSP menus differ among the three cases:
(1) no window open in PSP, (2) Browser window open and active,
and (3) image window open and active. Depending on what exactly
is being done, PSP might be trying to execute a command on one
menu while Jan Shim thinks it is executing a command in another
menu. However, the File > Delete menu option should either be
absent or be greyed out whenever it is impossible to carry out.

Jan Shim

2007-05-20, 6:20 pm


"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:464FBF65.69F6AAD9@agabatur.xednaps...
> Simply do this. Prepare copies of some images somewhere that
> can all be deleted. Start PSP. Make the Script Output Palette
> visible. Open an image with File > Open. Do File > Delete.
> Don't do anything else at all. Describe what is in the Script
> Output Palette. Describe what actually happened (i.e. was the
> image closed and the corresponding file deleted as expected?).


Script Output from above action produced

Executing FileClose
Unknown error occurred with command DeleteFile (image deleted as expected)

> Next, close and restart PSP. Open an image with File > Open
> and delete it as before. Open a second image and delete it
> as before. Report what is in the Script Output Palette and
> what happened.


Executing FileClose
Unknown error occurred with command DeleteFile (image deleted as expected)

> Then, close and restart PSP. Open two images with File > Open.
> Make the first one active and delete it with File > Delete.
> Make the second one active and delete it with File > Delete.
> Report what is in the Script Output Palette and what happened.


Executing FileClose
Unknown error occurred with command DeleteFile
Executing FileClose
Unknown error occurred with command DeleteFile

Both times, images deleted as expected.

> Finally, close and restart PSP. Open an image from the Browser.
> Do nothing else except File > Delete. What appears in the
> Script Output Palette and what happens to the image?


Executing FileOpen
Executing FileClose
Unknown error occurred with command DeleteFile

Image deleted as expected.


> After that, we can start worrying about more complex editing
> scenarios if need be.
>




Spandex Rutabaga

2007-05-20, 6:20 pm


Jan Shim wrote:
>
> "Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
> news:464FBF65.69F6AAD9@agabatur.xednaps...
>
> Script Output from above action produced
>
> Executing FileClose
> Unknown error occurred with command DeleteFile (image deleted as expected)


In my version of PSP 9 this problem doesn't arise when the above
steps are done. In fact, all of the other tests I suggested also
work correctly. Can I take it as a fact that you did this with
the Browser closed? Can I also be certain you did these steps
immediately after starting PSP? Can you confirm that you used
the File > Delete menu item and not the Ctrl-Delete accelerator
key combination? Did you use a simple one-background-layer image
to which you did nothing before deleting it?

Assuming all the answers to the above questions are "yes" then I
don't really know what could be the issue. First, I would check
that PSP is patched to the highest level as mine is. Second, I
would suspect that some registry setting might be causing trouble.
To fix that I would uninstall PSP, run ZapPS to clean out the
registry of old PSP setting, and then reinstall. You can get
ZapPS here: ftp://ftp.corel.com/pub/PaintShopPro/X/zapps.exe

Jan Shim

2007-05-20, 6:20 pm


"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:4650755E.89E9D0CA@agabatur.xednaps...
> In my version of PSP 9 this problem doesn't arise when the above
> steps are done. In fact, all of the other tests I suggested also
> work correctly. Can I take it as a fact that you did this with
> the Browser closed? YES


> Can I also be certain you did these steps
> immediately after starting PSP? YES


>Can you confirm that you used the File > Delete menu item and not the
>Ctrl-Delete accelerator
> key combination? YES


> Did you use a simple one-background-layer image
> to which you did nothing before deleting it? YES



> Assuming all the answers to the above questions are "yes" then I
> don't really know what could be the issue. First, I would check
> that PSP is patched to the highest level as mine is. YES, PATCHED to 9.01



> Second, I
> would suspect that some registry setting might be causing trouble.
> To fix that I would uninstall PSP, run ZapPS to clean out the
> registry of old PSP setting, and then reinstall. You can get
> ZapPS here: ftp://ftp.corel.com/pub/PaintShopPro/X/zapps.exe




Spandex Rutabaga

2007-05-20, 6:20 pm


Jan Shim wrote:
>
> "Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
> news:4650755E.89E9D0CA@agabatur.xednaps...
>
> I ran ZAPPS to clean the Registry. Repeated the File | Del procedure and got
> the following:
>
> Executing SaveWorkspace
> Executing FileOpen
> Executing FileClose
> Unknown error occurred with command DeleteFile


As I say, the commands work for me. Is it possible that the files
you are trying to delete have the Read-only attribute set, for
example because you copied them from a CD? Other than this, I am
out of ideas. I can only suggest using the Email Corel link here
http://support.corel.com to ask for more help. Perhaps this is
a known problem (known at Corel anyway).

Jan Shim

2007-05-20, 10:24 pm



"Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
news:465065FF.8BCE97BE@agabatur.xednaps...
>
> Trev wrote:
>
>
> I don't think so. File > Delete (Ctrl-Delete) works on an open
> image provided it is associated with a file. There is a separate
> deletion option in the right-click context menu of the Browser,
> namely Delete or Shift-Delete.
>
>
> This may or may not be an issue here. We don't know what Jan Shim
> is doing. However, the PSP menus differ among the three cases:
> (1) no window open in PSP, (2) Browser window open and active,
> and (3) image window open and active. Depending on what exactly
> is being done, PSP might be trying to execute a command on one
> menu while Jan Shim thinks it is executing a command in another
> menu. However, the File > Delete menu option should either be
> absent or be greyed out whenever it is impossible to carry out.



Exactly! With the command greyed out, there's just no way I could get the
steps wrong. Maybe some critical files or paths got wiped out by one of the
registry cleaners I have installed. (CCLEANER, TUNEUP UTILITIES 2007, AMUST
Registry Cleaner). Thing is this, the other copy of PSP 9 on my other PC has
the same problem with CTRL-DEL too.

Up until a couple of days ago, I have been using ACDSee Pro to batch process
and review the images. It works perfectly well especially on systems with
dual monitor, the PREVIEW screen can be resized on the other monitor. I just
wanted to see if I can skip ACDsee and remove images within PSP, which is my
main photo editor.

I wouldn't mind reviewing my images in Windows XP Pro's viewer except all
images appear too soft I cannot tell if it's a keeper or not.



Bruce Brown

2007-05-25, 3:19 am


Jan Shim wrote:
> "Spandex Rutabaga" <SpRu@agabatur.xednaps> wrote in message
> news:465065FF.8BCE97BE@agabatur.xednaps...
>
>
> Exactly! With the command greyed out, there's just no way I could get the
> steps wrong. Maybe some critical files or paths got wiped out by one of the
> registry cleaners I have installed. (CCLEANER, TUNEUP UTILITIES 2007, AMUST
> Registry Cleaner). Thing is this, the other copy of PSP 9 on my other PC has
> the same problem with CTRL-DEL too.
>
> Up until a couple of days ago, I have been using ACDSee Pro to batch process
> and review the images. It works perfectly well especially on systems with
> dual monitor, the PREVIEW screen can be resized on the other monitor. I just
> wanted to see if I can skip ACDsee and remove images within PSP, which is my
> main photo editor.
>
> I wouldn't mind reviewing my images in Windows XP Pro's viewer except all
> images appear too soft I cannot tell if it's a keeper or not.
>
>
>

I just did the following. Started PSP 9 Opened the Browser and then
double clicked on a photo to open it in PSP. I then used the key combo
Ctrl - Del. A dialog box opened asking if I wanted to send the file to
the recycle bin - click OK - I did and it went bye-bye as it should.
Just what you were trying to do. It has always worked this way on my
machine and I just had to do a complete system reinstall due to a
damaged mother board. It would seem that your copy of PSP may be
damaged. I had to restore my WinXP system but my original installation
disk was damaged but thankfully I had created a "slipstreamed" install
disk earlier and it worked like a charm. It is only a guess on my part
but I would suspect that your disk is bad if the same problem has not
only occurred twice with two separate installs on one computer and also
on another computer as well. Question did you use the same copy of PSP
to install on both machines?

Bruce Brown

Jan Shim

2007-05-29, 6:24 pm


"Bruce Brown" <brucebwb@browncreative.com> wrote in message
news:46550c50$1_1@cnews...
> I just did the following. Started PSP 9 Opened the Browser and then double
> clicked on a photo to open it in PSP. I then used the key combo Ctrl -
> Del. A dialog box opened asking if I wanted to send the file to the
> recycle bin - click OK - I did and it went bye-bye as it should. Just what
> you were trying to do. It has always worked this way on my machine and I
> just had to do a complete system reinstall due to a damaged mother board.
> It would seem that your copy of PSP may be damaged. I had to restore my
> WinXP system but my original installation disk was damaged but thankfully
> I had created a "slipstreamed" install disk earlier and it worked like a
> charm. It is only a guess on my part but I would suspect that your disk is
> bad if the same problem has not only occurred twice with two separate
> installs on one computer and also on another computer as well. Question
> did you use the same copy of PSP to install on both machines?


Hi Bruce, thanks for your time! Yes I have the same copy of PSP installed on
both machines. As this is the only problem I have with PSP 9.x, I can live
without it. I have a highly customised XP PRO SP2 setup with everything the
way I want it including tweaked Services and have backup images of the
entire C drive using Acronis TrueImage so in the event of a disk failure/OS
corruption, the entire partition can be restored within 30 minutes. I don't
have a slipstreamed install nor do I know how and I'm hoping there is a way
to fix the problem someday.




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