Paint Shop Pro support - Event Veiwer Warnings for PSP 9

Author

Event Veiwer Warnings for PSP 9

Greg T

2007-04-23, 10:16 pm

Is anyone getting warnings(1001 & 1004) in Event Viewer(WinXP Pro SP2) about
"detection of product{----------} "PaintShopPro" failed during request for
component{-----------}. Thanks for any help, Greg T

Fred Hiltz

2007-04-23, 10:16 pm

Greg T wrote:
> Is anyone getting warnings(1001 & 1004) in Event Viewer(WinXP
> Pro SP2) about "detection of product{----------}
> "PaintShopPro" failed during request for
> component{-----------}.

Go to http://support.corel.com, identify your product, and search
for "detection of product." One of those knowledge base articles may
pertain.
--
Fred Hiltz, fhiltz at yahoo dot com

Trev

2007-04-24, 6:17 am

"Greg T" <gtyksin1nospam@twcny.rr.com> wrote in message
news:462d440b$0$8950$4c368faf@roadrunner.com...
> Is anyone getting warnings(1001 & 1004) in Event Viewer(WinXP Pro SP2)
> about "detection of product{----------} "PaintShopPro" failed during
> request for component{-----------}. Thanks for any help, Greg T
>
Did you miss the isus module bit and is it not the MSInstaller that is
making this report.
Its the check for updates part that's not working or disabled in my case the
throws up this report

MonicaPDX

2007-05-06, 3:16 am

On Apr 24, 1:08 am, "Trev" <trevbowdenAT.dsl.pipex.COM> wrote:
> "Greg T" <gtyksin1nos...@twcny.rr.com> wrote in message
>
> news:462d440b$0$8950$4c368faf@roadrunner.com...> Is anyone getting warnings(1001 & 1004) in Event Viewer(WinXP Pro SP2)
>
> Did you miss the isus module bit and is it not the MSInstaller that is
> making this report.
> Its the check for updates part that's not working or disabled in my case the
> throws up this report

I'm getting the same errors. (also WinXP Pro, SP2) However, not for
updater; it's telling me the current user "...Installer\CacheFolder"
doesn't exist. In actuality, the Cache folder certainly exists, but
there *is* no Installer folder for it to reside in, and it's simply
Cache, not CacheFolder. Of course, this isn't what Windows expects to
find. So it faithfully checks for CacheFolder 18 times every 10
minutes as long as my machine's on, whether I've opened PSP9 or
not. !! Still MsiInstaller flipping, but different cause.

I didn't note this happening with PSPX, which I installed on this
machine some days before I found my PSP9 CD. Both are working fine,
but it keeps niggling at the back of my mind that the system is having
the vapors about 9's missing CacheFolder every 10 minutes. <g> And no,
Corel's knowledge base doesn't have anything about this msg. coming up
re the cache folder; just for updater. I looked. ;) (I've turned
updater to manual in both 9 and X, anyway. Nary a peep from Event
Viewer about it.) The ISUS answer was posted in 2005, they said it's a
known issue, they're looking into it, and hasn't been updated since. I
doubt we'll see anything useful by this date. I just wish there was a
way I could tell Windows to stop with the checking, already!

Monica

MonicaPDX

2007-05-08, 3:17 am

On May 5, 10:19 pm, MonicaPDX <monica...@XXXXXXXXXX> wrote:
> On Apr 24, 1:08 am, "Trev" <trevbowdenAT.dsl.pipex.COM> wrote:
>
>
>
>
> I'm getting the same errors. (also WinXP Pro, SP2) However, not for
> updater; it's telling me the current user "...Installer\CacheFolder"
> doesn't exist.
<snip>

HAH! Workaround: Find ISUSPM.exe in Task Manager, and shut that puppy
down. Doesn't solve the underlying problem, but it will stop you
getting umpteen alerts.

This is apparently a common problem with Macrovision's InstallShield
Automatic Updater (ISUSPM.exe) in relation to several programs, from
what I found Googling. If you can manage to stop the sucker from auto-
loading in startup (which seems to difficult at times), that'd stop
the repeat alerts permanently. Stopping it either way, according to
most info, apparently does no harm to your system from what info I was
able to find. (Disclaimer, I am not an expert, I dunno for sure, check
it out yourself.) It disables auto-updates to any software that
depends on InstallShield for them. If you need 'em, you can run ISUSPM
manually if disabled in startup, or just leave on for a while before
turning off through Task Manager.

As my dual-core CPUs were taking extreme exception to the checking-
every-10-minutes thing, which was contributing to major overheating,
I'll be turning ISUSPM off as often as possible. It's either that or
uninstall PSP9 - and most stuff that I actually want updated, I can
take care of myself.

Monica - stopping with the obsession now <g>