Paint Shop Pro support

Author

PSP8

davasva

2006-12-06, 7:59 pm

My PSP8 no longer works

I keep getting a module8 00011f7a message telling me that PSP8 has
encountered a problem and needs to close asking me if I want to tell
Microsoft about this problenm giving me the option to send a report or
cancel

I have use my CD hoping it will repair this problem, to no avail.

What is wrong here? Please advise.

I do have versions 7 and 9 and had the trial version of 11, which is
already expired.

Donna

Fred Hiltz

2006-12-06, 7:59 pm

davasva wrote:
> My PSP8 no longer works. I keep getting a module8 00011f7a
> message telling me that PSP8 has encountered a problem and
> needs to close... I have used my CD hoping it will repair this
> problem, to no avail. What is wrong here?

Hi Donna,

That message is about as useful as the "check engine" light in your
car. It says something is wrong, which you already knew <grin>.

Without more information than "it no longer works," we can only
offer suggestions for general cleanup.

Your best bet is to identify and undo whatever changed when PSP 8
stopped working. Did you add any new fonts? Do a Windows Update? Add
hardware or change old hardware? Update any drivers, especially
graphics drivers? Upgrade any other software?

Second best is a complete removal and reinstallation of PSP 8
because your repair installation did not correct the problem. Save a
workspace to preserve your customizations if PSP runs well enough to
do that. Download ZapPS from
ftp://ftp.corel.com/pub/PaintShopPro/X/. Run it, identifying your
version of PSP, and check all the boxes for a complete removal.
Re-install PSP 8.10.

If these do not fix it, please write back with more details about
what leads up to the crash.
--
Fred Hiltz, fhiltz at yahoo dot com

davasva@gmail.com

2006-12-06, 7:59 pm

Thnk you so much, Fred-I'll do this!

Donna

Fred Hiltz wrote:
> davasva wrote:
>
> Hi Donna,
>
> That message is about as useful as the "check engine" light in your
> car. It says something is wrong, which you already knew <grin>.
>
> Without more information than "it no longer works," we can only
> offer suggestions for general cleanup.
>
> Your best bet is to identify and undo whatever changed when PSP 8
> stopped working. Did you add any new fonts? Do a Windows Update? Add
> hardware or change old hardware? Update any drivers, especially
> graphics drivers? Upgrade any other software?
>
> Second best is a complete removal and reinstallation of PSP 8
> because your repair installation did not correct the problem. Save a
> workspace to preserve your customizations if PSP runs well enough to
> do that. Download ZapPS from
> ftp://ftp.corel.com/pub/PaintShopPro/X/. Run it, identifying your
> version of PSP, and check all the boxes for a complete removal.
> Re-install PSP 8.10.
>
> If these do not fix it, please write back with more details about
> what leads up to the crash.
> --
> Fred Hiltz, fhiltz at yahoo dot com