Paint Shop Pro support - Re: Scans come up black in PSP7. Help pls!

Author

Re: Scans come up black in PSP7. Help pls!

Canopus

2005-06-28, 7:34 pm

Labrat on 28/06/2005 wrote:

> I'm using an HP Scanjet 3970 USB flatbed and just noticed that when I
> scan and use the Programs tab in the HP software that PSP7 nor PSP
> Studio are listed as available programs to send the scanned image to.
> Nothing in the help files or on the HP website references how to
> connect these programs to the HP Photo and Imaging Gallery software.
> AAARRGGG!
>
> Has anyone else had this happen? If so, how do I fix it?

I have the HP Scanjet 5400c and no PSP program is in the list to Scan
To either. I have a vague memory that it used to work with PSP 5, but,
have not managed to get it to work with PSP 8 or 9. Although I didn't
do it for that reason I have on several occasions done clean installs
of OS and re-installs of scanner software and PSP and even changed my
OS and on no occasion have I got that feature working with 8 or 9.
There is a button on the scanner software to rescan for programs it can
scan to, but, it misses PSP 8 and 9 every time. If however I use PSP
to select the scanner software then scan with the software I can then
send it to PSP (Return to PSP) which is just as good as I would need
PSP up and running anyway.

No idea why this should be, presume it's just a quirk of HP.

Rob

Jimmy

2005-06-29, 4:24 am

in article 3idivgFkpui6U1@individual.net, Canopus at
BNRAGMAOKKXT@spammotel.com wrote on 06/28/2005 11:24 AM:

> I have the HP Scanjet 5400c and no PSP program is in the list to Scan
> To either. I have a vague memory that it used to work with PSP 5, but,
> have not managed to get it to work with PSP 8 or 9.

hahahahahaha.

What a crappy piece of software.

Labrat

2005-06-29, 4:24 am

Canopus voiced his/her/it's humble opinion in comp.graphics.apps.paint-
shop-pro on Tue 28 Jun 2005 12:24:48p:

> Labrat on 28/06/2005 wrote:
>
>
> I have the HP Scanjet 5400c and no PSP program is in the list to Scan
> To either. I have a vague memory that it used to work with PSP 5, but,
> have not managed to get it to work with PSP 8 or 9. Although I didn't
> do it for that reason I have on several occasions done clean installs
> of OS and re-installs of scanner software and PSP and even changed my
> OS and on no occasion have I got that feature working with 8 or 9.
> There is a button on the scanner software to rescan for programs it can
> scan to, but, it misses PSP 8 and 9 every time. If however I use PSP
> to select the scanner software then scan with the software I can then
> send it to PSP (Return to PSP) which is just as good as I would need
> PSP up and running anyway.
>
> No idea why this should be, presume it's just a quirk of HP.
>
> Rob

The XXXXX of it is that it used to work fine in PSP7. If I can find the
prog in the pile left over since we moved I'll re-install. The stupid HP
software saves the scan as a .jpg instead of a lossless format like .psp
or .bmp.

I can do the scan from PSP but it just shows up as a black image.

Later......

Labrat...... |:^{)

Canopus

2005-06-29, 8:17 pm

Labrat on 29/06/2005 wrote:

> The XXXXX of it is that it used to work fine in PSP7. If I can find
> the prog in the pile left over since we moved I'll re-install. The
> stupid HP software saves the scan as a .jpg instead of a lossless
> format like .psp or .bmp.
>
> I can do the scan from PSP but it just shows up as a black image.
>
>
> Later......
>
> Labrat...... |:^{)

I'm not sure if it the same with you, but, I have two options for
importing via twain. One uses the scanner, but, is controlled with PSP
software giving me limited control over dpi, brightness etc., the other
uses the scanner's software giving me much greater control over the
scanning. The latter also allows me to choose the format I want to
save in. Check out File > Import > TWAIN > Select Source which should
give you the choice between your scanner and your scanner's software
and see if choosing the alternative to what is now selected helps.

Rob

Uni

2005-06-29, 11:24 pm

Jimmy wrote:

> in article 3idivgFkpui6U1@individual.net, Canopus at
> BNRAGMAOKKXT@spammotel.com wrote on 06/28/2005 11:24 AM:
>
>
>
>
>
> hahahahahaha.
>
> What a crappy piece of software.

Crappy people like Cliff love crappy software.

":^) ®

Uni

>
>