| Fred Hiltz 2005-06-28, 7:34 pm |
| Labrat wrote:
> Hi there.
>
> I've been using PSP7 for a long time now but recently when I scan
> an image from PSP the result is a solid black image. Not much
> use at all. Scans work in PSP Studio but I don't want to use
> that. Scans also work using the buttons on front of the scanner
> so I'm assuming the scanner is not the problem.
>
[snip]
> Has anyone else had this happen? If so, how do I fix it?
Something obviously changed in the interface between the scanner and
PSP. If you can recall what, that is your best clue. Perhaps you
installed or upgraded other software that uses the scanner? Perhaps
you changed the PSP scanner setup?
Check the PSP - scanner interface. File > Import > TWAIN > Select
Source. Your scanner should appear in the list. If not, then PSP
cannot find it in Windows' list of TWAIN-compliant devices.
Re-install your scanner's TWAIN software.
If the scanner does appear in the list, the interface is OK but the
data being sent is not. Knowing that it once worked, a
re-installation of PSP is probably the quickest way to restore the
data path.
--
Fred Hiltz, fhiltz at yahoo dot com
C-Tech volunteer
|