Paint Shop Pro support - PSP X -- files saved as TIFF won't load in Painter

Author

PSP X -- files saved as TIFF won't load in Painter

Tony Karp

2005-11-02, 6:33 pm

This took a while to figure out.

Files saved as TIFF (uncompressed or LZW) in PSP X won't load into Painter 7.
Painter just closes and vanishes. I don't know if later versions of Painter
will load these files, but I suspect they will have the same problem.

I have PSP X 10.01.

Files saved as TIFF (uncompressed or LZW) in PSP 9.01 work fine in Painter.

--
Tony Karp, TLC Systems Corp
Techno-Impressionist Museum: http://www.techno-impressionist.com
TLC Systems: http://www.tlc-systems.com

Fred Hiltz

2005-11-02, 6:33 pm

Tony Karp wrote:
> This took a while to figure out.
>
> Files saved as TIFF (uncompressed or LZW) in PSP X won't
> load into Painter 7. Painter just closes and vanishes. I
> don't know if later versions of Painter will load these
> files, but I suspect they will have the same problem.
>
> I have PSP X 10.01.
>
> Files saved as TIFF (uncompressed or LZW) in PSP 9.01 work
> fine in Painter.

Write your defect report to the E-mail Corel tab at
http://support.corel.com. Be sure to tell them the size and color
depth of the image so they can reproduce the problem and believe it.
If you can offer a small image that demonstrates the defect, so much
the better. That email address does not accept attachments, but they
will reply with an upload URL if they want your sample.
--
Fred Hiltz, fhiltz at yahoo dot com

Tony Karp

2005-11-02, 10:15 pm

"Fred Hiltz" <not@home.ca> wrote:

>Write your defect report to the E-mail Corel tab at
>http://support.corel.com. Be sure to tell them the size and color
>depth of the image so they can reproduce the problem and believe it.
>If you can offer a small image that demonstrates the defect, so much
>the better. That email address does not accept attachments, but they
>will reply with an upload URL if they want your sample.

Did that this afternoon.

I was just curious if anyone else here had seen this.

--
Tony Karp, TLC Systems Corp
Techno-Impressionist Museum: http://www.techno-impressionist.com
TLC Systems: http://www.tlc-systems.com

Fred Hiltz

2005-11-02, 10:15 pm

Tony Karp wrote:
> "Fred Hiltz" <not@home.ca> wrote:
>
[snip][color=darkred]
>
> Did that this afternoon.
>
> I was just curious if anyone else here had seen this.

There have been reports of trouble with 16-bit images in TIFF, but I
do not recall any others on the Corel newsgroups. That is where most
of the activity is. http://tinyurl.com/2pt9o has a list of their
URLs if you would like to look in.
--
Fred Hiltz, fhiltz at yahoo dot com

Tony Karp

2005-11-03, 10:25 pm

Response from Corel:

Response (Greg D.) - 11/03/2005 12:14 PM
Hello Tony,
I was able to reproduce the problem and will forward it onto our development
team for review.

----------------------------------------

Tony Karp <tkarpATtlcDASHsystems.com@> wrote:

>
>This took a while to figure out.
>
>Files saved as TIFF (uncompressed or LZW) in PSP X won't load into Painter 7.
>Painter just closes and vanishes. I don't know if later versions of Painter
>will load these files, but I suspect they will have the same problem.
>
>I have PSP X 10.01.
>
>Files saved as TIFF (uncompressed or LZW) in PSP 9.01 work fine in Painter.

--
Tony Karp, TLC Systems Corp
Techno-Impressionist Museum: http://www.techno-impressionist.com
TLC Systems: http://www.tlc-systems.com

Fred Hiltz

2005-11-03, 10:25 pm

Tony Karp wrote:
> Response from Corel:
>
> Response (Greg D.) - 11/03/2005 12:14 PM
> Hello Tony,
> I was able to reproduce the problem and will forward it
> onto our development team for review.
> systems.com

Thank you for keeping us in touch, Tony.
--
Fred Hiltz, fhiltz at yahoo dot com

Tim

2005-11-03, 10:25 pm

Tony Karp wrote:
> This took a while to figure out.
>
> Files saved as TIFF (uncompressed or LZW) in PSP X won't load into
> Painter 7. Painter just closes and vanishes. I don't know if later
> versions of Painter will load these files, but I suspect they will
> have the same problem.
>
> I have PSP X 10.01.
>
> Files saved as TIFF (uncompressed or LZW) in PSP 9.01 work fine in
> Painter.

As a workaround, does it work if you save the TIF as LZW compressed with
an embedded ICC profile?

--
Tim

Tony Karp

2005-11-04, 6:22 pm

"Tim" <timmorr64@XremoveXhotmail.com> wrote:

>As a workaround, does it work if you save the TIF as LZW compressed with
>an embedded ICC profile?

All variations of TIFF from PSP X will fail to load in painter as far as I can
tell.

Workaround is to use PSP 9 (which I still have) or another graphics program to
load, then save the file as TIFF before loading into Painter.

No other program seems to have this problem with loading PSP X TIFFs. Just
Painter.

But there won't be any finger pointing, as Corel now owns both PSP and Painter.

There will probably be a fix for this in the next upgrade/patch for PSP X.

--
Tony Karp, TLC Systems Corp
Techno-Impressionist Museum: http://www.techno-impressionist.com
TLC Systems: http://www.tlc-systems.com

Uni

2005-11-05, 3:15 am

Tony Karp wrote:

> "Tim" <timmorr64@XremoveXhotmail.com> wrote:
>
>
>
>
> All variations of TIFF from PSP X will fail to load in painter as far as I can
> tell.

Let's see, Corel authors Painter and Corel also authors PSP-X, but
they're aren't compatible with one another. Now wonder why Corel will
never be another Microsoft!

:-)

Uni

>
> Workaround is to use PSP 9 (which I still have) or another graphics program to
> load, then save the file as TIFF before loading into Painter.
>
> No other program seems to have this problem with loading PSP X TIFFs. Just
> Painter.
>
> But there won't be any finger pointing, as Corel now owns both PSP and Painter.
>
> There will probably be a fix for this in the next upgrade/patch for PSP X.
>
>
>
> --
> Tony Karp, TLC Systems Corp
> Techno-Impressionist Museum: http://www.techno-impressionist.com
> TLC Systems: http://www.tlc-systems.com

Ron Lacey

2005-11-09, 5:07 pm

On Fri, 04 Nov 2005 07:25:58 -0500, Tony Karp
<tkarpATtlcDASHsystems.com@> wrote:

>Workaround is to use PSP 9 (which I still have) or another graphics program to
>load, then save the file as TIFF before loading into Painter.

Does Painter support other lossless 24 bit formats? BMP, PSD, PNG
etc.?

Ron

ron@ronsfotos.com
http://borealphotography.com
http://ronsfotos.com
http://ronanddave.com
****************************

Tony Karp

2005-11-09, 5:08 pm

Ron Lacey <ron@ronsfotos.com> wrote:

>On Fri, 04 Nov 2005 07:25:58 -0500, Tony Karp
><tkarpATtlcDASHsystems.com@> wrote:
>
>
>Does Painter support other lossless 24 bit formats? BMP, PSD, PNG
>etc.?

Ron,

Not sure, but I don't want to switch formats when it's not necessary. It's just
a problem with how PSP X saves TIFFs, and it will probably be fixed in the next
patch/upgrade, now that they're aware of the problem.

For the few pictures that will be worked on in Painter after PSP X, I use other
programs (PSP 9, etc) to re-save them as TIFF, which works fine with Painter.

That way, everything stays as TIFF.

--
Tony Karp, TLC Systems Corp
Techno-Impressionist Museum: http://www.techno-impressionist.com
TLC Systems: http://www.tlc-systems.com