Paint Shop Pro support - installation error

Author

installation error

Lothar Ehling

2004-09-28, 7:22 pm

For certain reason I had to reorganize the distribution of my program
files on my HDD storage system. Therefore I uninstalled my PSP8, no
problem because I have the original CD 01-PSP8-DE and the downloaded
patch PSP810DEp.exe.
Now when I reinstall PSP8, installation runs well. Patch not yet
installed!
When I start PSP8 from the icon on the desktop, initialization stops
with error saying:
" Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden, 590
erwartet). Sie m=FCssen Paint Shop Pro m=F6glicherweise neu installieren.=
"
=3D One installation library is missing (81 commands found, 590 expected=
)
Probably you will have to reinstall PSP.

On the flash picture, where the activities during initialization are
shown the text reads:
"Jasc ToolText.dll".

Please advise what I can do to get my system in working order.

I have contacted the Jasc Support and received the answer, that I have
to update my Windows 98SE but there is nothing to update, I have latest
issues.

My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine (for
PSP8)

Best regards

L. Ehling
(registered user since many previous versions)

Fred Hiltz

2004-09-28, 7:22 pm

Lothar Ehling wrote:
> For certain reason I had to reorganize the distribution of my
> program files on my HDD storage system. Therefore I uninstalled
> my PSP8, no problem because I have the original CD 01-PSP8-DE and
> the downloaded patch PSP810DEp.exe. Now when I reinstall PSP8,
> installation runs well. Patch not yet installed!
>
> When I start PSP8 from the icon on the desktop, initialization
> stops with error saying:
> " Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden,
> 590 erwartet). Sie müssen Paint Shop Pro möglicherweise neu
> installieren." = One installation library is missing (81
> commands found, 590 expected) Probably you will have to reinstall
> PSP.
>
> On the flash picture, where the activities during initialization
> are shown the text reads:
> "Jasc ToolText.dll".
>
> Please advise what I can do to get my system in working order.
>
> I have contacted the Jasc Support and received the answer, that I
> have to update my Windows 98SE but there is nothing to update, I
> have latest issues.
>
> My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine
> (for PSP8)

Two things to look at are:

Check that Internet Explorer is up to date. Even if you use another
browser, PSP requires some of the Windows 98 functions that
Microsoft updated with IE patches.

Some of the old registry entries that now point to the wrong disk
locations might have remained after un-installing PSP. Here are
instructions for a thorough clean-up that should remove them all:
http://www.jasc.com/support/kb/view...5821&AN=PSP8142
(or http://tinyurl.com/yrzah).
--
Fred Hiltz, fhiltz at yahoo dot com

bigbopper

2004-09-28, 7:22 pm

in article 41598E69.EDAD0093@t-online.de, Lothar Ehling at
lothar.ehling@t-online.de wrote on 09/28/2004 9:16 AM:

>
> Please advise what I can do to get my system in working order.

Buy a Mac.

Carl Frisk

2004-09-28, 7:22 pm

Did you install into the default folder or a different one?

--
....Carl Frisk
Anger is a brief madness.
- Horace, 20 B.C.
http://www.carlfrisk.net

"Lothar Ehling" <lothar.ehling@t-online.de> wrote in message news:41598E69.EDAD0093@t-online.de...
For certain reason I had to reorganize the distribution of my program
files on my HDD storage system. Therefore I uninstalled my PSP8, no
problem because I have the original CD 01-PSP8-DE and the downloaded
patch PSP810DEp.exe.
Now when I reinstall PSP8, installation runs well. Patch not yet
installed!
When I start PSP8 from the icon on the desktop, initialization stops
with error saying:
" Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden, 590
erwartet). Sie müssen Paint Shop Pro möglicherweise neu installieren."
= One installation library is missing (81 commands found, 590 expected)
Probably you will have to reinstall PSP.

On the flash picture, where the activities during initialization are
shown the text reads:
"Jasc ToolText.dll".

Please advise what I can do to get my system in working order.

I have contacted the Jasc Support and received the answer, that I have
to update my Windows 98SE but there is nothing to update, I have latest
issues.

My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine (for
PSP8)

Best regards

L. Ehling
(registered user since many previous versions)

Gort

2004-09-28, 7:22 pm

bigbopper wrote:
> in article 41598E69.EDAD0093@t-online.de, Lothar Ehling at
> lothar.ehling@t-online.de wrote on 09/28/2004 9:16 AM:
>
>
>
>
> Buy a Mac.

A Big Mac, with prunes ?

--
If you find a posting or message from myself offensive, inappropriate, or
disruptive, please ignore it. If you don't know how to ignore a posting,
complain to me and I will demonstrate.

---
Outgoing mail is certified probably Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.770 / Virus Database: 517 - Release Date: 9/27/2004

Tim

2004-09-29, 4:16 am

Lothar Ehling wrote:
> For certain reason I had to reorganize the distribution of my program
> files on my HDD storage system. Therefore I uninstalled my PSP8, no
> problem because I have the original CD 01-PSP8-DE and the downloaded
> patch PSP810DEp.exe.
> Now when I reinstall PSP8, installation runs well. Patch not yet
> installed!
> When I start PSP8 from the icon on the desktop, initialization stops
> with error saying:
> " Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden, 590
> erwartet). Sie müssen Paint Shop Pro möglicherweise neu installieren."
> = One installation library is missing (81 commands found, 590
> expected) Probably you will have to reinstall PSP.
>
> On the flash picture, where the activities during initialization are
> shown the text reads:
> "Jasc ToolText.dll".
>
> Please advise what I can do to get my system in working order.
>
> I have contacted the Jasc Support and received the answer, that I have
> to update my Windows 98SE but there is nothing to update, I have
> latest issues.
>
> My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine (for
> PSP8)
>
> Best regards
>
> L. Ehling
> (registered user since many previous versions)

Firstly make a trip to Windows Update and double check that you are
fully up to date including Internet Explorer 6 sp1. You don't need to
use that as a web browser, but Windows 98SE needs some of the files that
are only installed with it to be completely up to date. Then download
ftp://ftp.jasc.com/pub/ZapJasc.exe and run it. Pick PSP8 from the
dropdown list of programs and tick the four boxes to the right. This
will totally clean out the PSP8 section of the registry as well as any
corrupted scraps of both PSP and its Windows Installer files. Reboot
your computer.
To make sure that there are no system files that have been corrupted or
overwritten by old versions, run System File Checker. (see
http://www.windows-help.net/windows98/start-142.shtml).
Then use Ctrl + Alt + Delete to shutdown everything except Explorer and
Systray... especially make sure your antivirus software is off or
paused. Then install PSP8 and the 8.10 patch. For the German edition
there is also a further 8.103 patch
ftp://ftp.jasc.com/pub/de/psp8103dep.exe.

--
Tim

Lothar Ehling

2004-09-30, 5:08 am

No, I collect all my program files on unit D under winprog\Name in this
case ..PSP8 and ..PSP8 Anim
My C is Fat 16 because I have some valuable DOS remains like ACAD 12
etc. Therefore I try to keep C as small as possible to save enough space
for the ever growing REGISTRY.

L.

Carl Frisk schrieb:
> =

> Did you install into the default folder or a different one?
> =

> --
> ...Carl Frisk
> Anger is a brief madness.
> - Horace, 20 B.C.
> http://www.carlfrisk.net
> =

> "Lothar Ehling" <lothar.ehling@t-online.de> wrote in message news:41598=
E69.EDAD0093@t-online.de...
> For certain reason I had to reorganize the distribution of my program
> files on my HDD storage system. Therefore I uninstalled my PSP8, no
> problem because I have the original CD 01-PSP8-DE and the downloaded
> patch PSP810DEp.exe.
> Now when I reinstall PSP8, installation runs well. Patch not yet
> installed!
> When I start PSP8 from the icon on the desktop, initialization stops
> with error saying:
> " Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden, 590
> erwartet). Sie m=FCssen Paint Shop Pro m=F6glicherweise neu installiere=
n."
> =3D One installation library is missing (81 commands found, 590 expect=
ed)
> Probably you will have to reinstall PSP.
> =

> On the flash picture, where the activities during initialization are
> shown the text reads:
> "Jasc ToolText.dll".
> =

> Please advise what I can do to get my system in working order.
> =

> I have contacted the Jasc Support and received the answer, that I have
> to update my Windows 98SE but there is nothing to update, I have latest=

> issues.
> =

> My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine (for
> PSP8)
> =

> Best regards
> =

> L. Ehling
> (registered user since many previous versions)

Lothar Ehling

2004-09-30, 12:14 pm

Lothar Ehling schrieb:
> =

> For certain reason I had to reorganize the distribution of my program
> files on my HDD storage system. Therefore I uninstalled my PSP8, no
> problem because I have the original CD 01-PSP8-DE and the downloaded
> patch PSP810DEp.exe.
> Now when I reinstall PSP8, installation runs well. Patch not yet
> installed!
> When I start PSP8 from the icon on the desktop, initialization stops
> with error saying:
> " Mindestens eine Befehlsbibliothek fehlt (81 Befehle gefunden, 590
> erwartet). Sie m=FCssen Paint Shop Pro m=F6glicherweise neu installiere=
n."
> =3D One installation library is missing (81 commands found, 590 expect=
ed)
> Probably you will have to reinstall PSP.
> =

> On the flash picture, where the activities during initialization are
> shown the text reads:
> "Jasc ToolText.dll".
> =

> Please advise what I can do to get my system in working order.
> =

> I have contacted the Jasc Support and received the answer, that I have
> to update my Windows 98SE but there is nothing to update, I have latest=

> issues.
> =

> My system: MS98 SE, Processor 990MHz Ram 256 MB, everything fine (for
> PSP8)
> =

> Best regards
> =

> L. Ehling
> (registered user since many previous versions)

Thank you for your useful hints.
I have done everything suggested (Karl Frisk and Tim), I cleaned my
registry with several tools (from jasc, from jv16, Finnish reg tool) I
checked my Internet Explorer (is latest version, new set-up stated every
thing o.k.) I checked my MSWin98 SE with System File Checker, one file
found and repaired (RSRC32.DLL)

Result =3D zero. The same procedure as every start of PSP 8

Now who knows a solution or has experienced similar trouble?

What I will do next is to radically extinguish IE6 and reinstall PSP 8
after carefully clean-up.
On the CD there is an old version of IE (5?) . now when PSP 8 is
installed, it will see that there is no IEx and use the EIx from the CD.
Later I can upgrade to EI6 SP1.

Any other ideas?

Lothar

2004-09-30, 12:14 pm

Lothar Ehling schrieb:
> Lothar Ehling schrieb:
en."[color=darkred]
ted)[color=darkred]
[color=darkred]
t[color=darkred]
>=20
> Thank you for your useful hints.
> I have done everything suggested (Karl Frisk and Tim), I cleaned my
> registry with several tools (from jasc, from jv16, Finnish reg tool) I
> checked my Internet Explorer (is latest version, new set-up stated ever=
y
> thing o.k.) I checked my MSWin98 SE with System File Checker, one file
> found and repaired (RSRC32.DLL)
>=20
> Result =3D zero. The same procedure as every start of PSP 8
>=20
> Now who knows a solution or has experienced similar trouble?
>=20
> What I will do next is to radically extinguish IE6 and reinstall PSP 8
> after carefully clean-up.
> On the CD there is an old version of IE (5?) . now when PSP 8 is
> installed, it will see that there is no IEx and use the EIx from the CD=
=2E
> Later I can upgrade to EI6 SP1.
>=20
> Any other ideas?

Heureka, that did the job
PSP 8 +8.10 + 8.103 running fine again

L.