Paint Shop Pro support - PSPA 5 shutting down after error code

Author

PSPA 5 shutting down after error code

2004-09-26, 12:16 pm

Can anyone help me sort out this problem (I hope this isn't OT)?

When I open my copy of Pspa5, I get the splash screen then a error
message:

'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.'

I have tried re-starting to clear the problem, but it keeps on
happening. I had PSPA4 and upgraded a couple of months ago via
download. I had touble-free use of this application until now.

Many thanks

e l am

2004-09-26, 11:15 pm

P <tonyno_bloody_spam_no@highbury.com> wrote in
news:cskdl0h1unk4furg8hbsnb1imdgggiq38g@4ax.com:

> Can anyone help me sort out this problem (I hope this isn't OT)?
>
> When I open my copy of Pspa5, I get the splash screen then a error
> message:

PSP 5?

> 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.'

Msadrh15.dll is an ActiveX Data Objects (ADO) Rowset Helper.
You didn't say what operating system.

Try asking at a MS group for your OS also.

> I have tried re-starting to clear the problem, but it keeps on
> happening. I had PSPA4 and upgraded a couple of months ago via
> download.

You upgraded to PSP 5? Where did you get that from?
PSP9 is most recent.

> I had touble-free use of this application until now.
>
> Many thanks

Maybe boot to safe mode and do a **thorough** scan disk (depending on
your OS) and then reboot back to safe mode and defrag.

Derek R. Smith

2004-09-27, 12:15 pm

I think the writer was referring to Paint Shop Photo Album 5 which is
strictly off topic, but this is still probably the best place to obtain
good solid help.
If you are using Win XP, have you just installed SP2?

In message <2rp9o6F1c3stjU1@uni-berlin.de>, e l am <me2@privacy.net>
writes
>P <tonyno_bloody_spam_no@highbury.com> wrote in
>news:cskdl0h1unk4furg8hbsnb1imdgggiq38g@4ax.com:
>
>
>PSP 5?
>
>
>Msadrh15.dll is an ActiveX Data Objects (ADO) Rowset Helper.
>You didn't say what operating system.
>
>Try asking at a MS group for your OS also.
>
>
>You upgraded to PSP 5? Where did you get that from?
>PSP9 is most recent.
>
>
>Maybe boot to safe mode and do a **thorough** scan disk (depending on
>your OS) and then reboot back to safe mode and defrag.
>

--
Derek R. Smith.

2004-09-28, 7:22 pm

Thanks for the replies - I know its OT, but I am not getting much joy
out of JASC.

My OS in Win ME.
I was until about a week ago running a downloaded upgrade of Paint
Shop Photo Album 5.

Any further suggestions?

On Mon, 27 Sep 2004 16:04:40 +0100, "Derek R. Smith"
<Derek@multnomah.demon.co.uk> wrote:
[color=darkred]
>I think the writer was referring to Paint Shop Photo Album 5 which is
>strictly off topic, but this is still probably the best place to obtain
>good solid help.
>If you are using Win XP, have you just installed SP2?
>
>In message <2rp9o6F1c3stjU1@uni-berlin.de>, e l am <me2@privacy.net>
>writes

Fred Hiltz

2004-09-28, 11:17 pm

P wrote:
> Can anyone help me sort out this problem (I hope this isn't OT)?
>
> When I open my copy of Pspa5, I get the splash screen then a
> error message:
>
> 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.'
>
> I have tried re-starting to clear the problem, but it keeps on
> happening. I had PSPA4 and upgraded a couple of months ago via
> download. I had touble-free use of this application until now.
>
> e l am wrote:
>
>
> Thanks for the replies - I know its OT, but I am not getting much
> joy out of JASC.

e I am's advice is good. Since PSPA5 worked for a while, the
question is what changed to make it fail. MSADRH15.DLL is a good
candidate, since many programs use it. Did you install any other
software at about the critical time? That might have over-written
it--or another shared DLL that calls it--with an earlier version.
Did you activate any new hardware? Even if you did not, a repair
install of PSPA5 is work trying. If that does not do it, I would
un-install and re-install PSPA5.

If tech support did not suggest these steps, they should have.
--
Fred Hiltz, fhiltz at yahoo dot com

Uni

2004-09-28, 11:17 pm

P wrote:
> Thanks for the replies - I know its OT, but I am not getting much joy
> out of JASC.

Then can the Paint Shop Pro Album 5 and get Photoshop Elements 3!

It has 16 bit editing!!! The nice people at Adobe even merged their
photo organizer in with Elements 3 - like getting 2 for the price of 1!

http://www.adobe.com/products/photo...n/overview.html

:-)

Uni

[color=darkred]
>
> My OS in Win ME.
> I was until about a week ago running a downloaded upgrade of Paint
> Shop Photo Album 5.
>
> Any further suggestions?
>
> On Mon, 27 Sep 2004 16:04:40 +0100, "Derek R. Smith"
> <Derek@multnomah.demon.co.uk> wrote:
>
>

2004-09-29, 4:16 am

On Tue, 28 Sep 2004 18:48:53 -0400, "Fred Hiltz" <not@home.ca> wrote:

>P wrote:
>
>e I am's advice is good. Since PSPA5 worked for a while, the
>question is what changed to make it fail. MSADRH15.DLL is a good
>candidate, since many programs use it. Did you install any other
>software at about the critical time? That might have over-written
>it--or another shared DLL that calls it--with an earlier version.
>Did you activate any new hardware? Even if you did not, a repair
>install of PSPA5 is work trying. If that does not do it, I would
>un-install and re-install PSPA5.
>
>If tech support did not suggest these steps, they should have.

Thanks for your reply. I have tried both a repair install and
install/uninstall of PSPA5, however, the error message continues to
appear.