Paint Shop Pro support - Danger! Beware PSP working

Author

Danger! Beware PSP working

Dave Symes

2004-10-30, 7:14 pm

Well really! as some of you know, I'm a very, very grumpy person.

I've just had my grump added to by PSP., which BTW I love using.

So I thought, lets install the demo version of PSP 9.
All okay aside from the Plugins problem, now sorted.

Just to get the feel of it, I loaded in three piccies I'd started working
on in 8.10.

Had a play, nothing particularly notable, background eraser, Flood fill,
Paintbrush to touch in a couple of dodgy edges... Then Save, just a Save
as they were already PSPimages and they were going back where they came
from.

That's where the "Danger! Beware PSP working" comes in... As a warning to
anyone else, hopping between older (In my case 8.10) versions and the new
version 9.

When I tried loading the files into 8.10 I got:
"This is not a valid PaintShop Pro Image File".
Clicked the [OK] button in the window and the error window popped up
saying: "PSP encountered a problem and needs to close...etc.

PSP 8.10 bombed out, dead, dead.

Anyway, to ease your boredom and my blood pressure.
PSP-9 has suddenly grown a Version compatibility Save option... 5 through
9 and if you don't reset it to your particular version (V8 in my case) you
are really ******.

I can find only one place to set this... in the "Save As" dialogue, though
once set, it does seem to apply to the (Ctrl-S) "Save" as well.

There doesn't seem to be anything in "File-Preferences" Though I suppose a
consolation is... It does retain the setting as set in "Save As".

Dave S

--

Trev

2004-10-30, 7:14 pm

"Dave Symes" <dfs@ukgateway.net> wrote in message
news:4d060dee6ddfs@ukgateway.net...
> Well really! as some of you know, I'm a very, very grumpy person.
>
> I've just had my grump added to by PSP., which BTW I love using.
>
> So I thought, lets install the demo version of PSP 9.
> All okay aside from the Plugins problem, now sorted.
>
> Just to get the feel of it, I loaded in three piccies I'd started working
> on in 8.10.
>
> Had a play, nothing particularly notable, background eraser, Flood fill,
> Paintbrush to touch in a couple of dodgy edges... Then Save, just a Save
> as they were already PSPimages and they were going back where they came
> from.
>
> That's where the "Danger! Beware PSP working" comes in... As a warning to
> anyone else, hopping between older (In my case 8.10) versions and the new
> version 9.
>
> When I tried loading the files into 8.10 I got:
> "This is not a valid PaintShop Pro Image File".
> Clicked the [OK] button in the window and the error window popped up
> saying: "PSP encountered a problem and needs to close...etc.
>
> PSP 8.10 bombed out, dead, dead.
>
> Anyway, to ease your boredom and my blood pressure.
> PSP-9 has suddenly grown a Version compatibility Save option... 5 through
> 9 and if you don't reset it to your particular version (V8 in my case) you
> are really ******.
>
> I can find only one place to set this... in the "Save As" dialogue, though
> once set, it does seem to apply to the (Ctrl-S) "Save" as well.
>
> There doesn't seem to be anything in "File-Preferences" Though I suppose a
> consolation is... It does retain the setting as set in "Save As".
>
> Dave S

Psp 8 had the same options, As things are added older programmes can not
read them as they did not know they where going to exist in the future. Some
new vectors where added along with the art media layers in ( that are not
compatible with older ones. And to save you having to moan about ani shop
not seeing psp 9 you need the latest update for as

Kris Zaklika

2004-10-30, 7:15 pm

Dave Symes wrote:
[snip]

> That's where the "Danger! Beware PSP working" comes in... As a warning to
> anyone else, hopping between older (In my case 8.10) versions and the new
> version 9.

If you had read Help > Contents > What's New in Paint Shop
Pro 9 you would have seen that PSP now supports a bunch of new
features that include artistic media, new text capabilities
and new vector options. You would immediately have understood
that the PSP file format had to change to support those.

> When I tried loading the files into 8.10 I got:
> "This is not a valid PaintShop Pro Image File".
> Clicked the [OK] button in the window and the error window popped up
> saying: "PSP encountered a problem and needs to close...etc.
>
> PSP 8.10 bombed out, dead, dead.
>
> Anyway, to ease your boredom and my blood pressure.
> PSP-9 has suddenly grown a Version compatibility Save option...

No, it hasn't suddenly grown anything. The option to save
in a backwardly compatible format has existed since PSP 6.
It has taken you four versions to catch up with that :)

> 5 through
> 9 and if you don't reset it to your particular version (V8 in my case) you
> are really ******.

I'd be careful about concluding what you have concluded. If
you save in a backwardly compatible format you will be able
to open the file in a previous version of PSP. However, two
things may happen: (1) when re-opened in PSP 9 some elements
of the image may no longer be editable as before, and (2) when
the image is opened in a previous version of PSP its appearance
may not be exactly identical to that in PSP 9.

> I can find only one place to set this... in the "Save As" dialogue, though
> once set, it does seem to apply to the (Ctrl-S) "Save" as well.

Yes, that is how the Options feature in File > Save As works.
If you set GIF, JPEG or PNG options they will also apply to
the respective Optimizers, not just to File > Save, Save As,
and Save Copy As.

> There doesn't seem to be anything in "File-Preferences" Though I suppose a
> consolation is... It does retain the setting as set in "Save As".
>
> Dave S
>
> --

Porter

2004-10-30, 7:15 pm

"Kris Zaklika" <kzaklika@corel.com> wrote in message
> Dave Symes wrote:
> [snip]
>
a warning to[color=darkred]
versions and the new[color=darkred]
>
> If you had read Help > Contents > What's New in Paint Shop
> Pro 9 you would have seen that PSP now supports a bunch of new
> features that include artistic media, new text capabilities
> and new vector options. You would immediately have understood
> that the PSP file format had to change to support those.
>
popped up[color=darkred]
option...[color=darkred]
>
> No, it hasn't suddenly grown anything. The option to save
> in a backwardly compatible format has existed since PSP 6.
> It has taken you four versions to catch up with that :)
>
in my case) you[color=darkred]
>
> I'd be careful about concluding what you have concluded.

I don't find it an unreasonable conclusion at all. It is indeed
a trap door that is very easy to fall into, and there can be
consequences. People need to know to stay alert, and to pay
real attention there.

In addition:

It's also as annoying as all get out, to have 8 crashing in your
face whenever attempting to open any files inadvertently saved
as a 9 compatibles. Okay sure, throw me an error. That's only
fair. It was my fault I forgot to reset a backwards compatible
setting. However, do not throw me clean out of 8 altogether.
Certainly not over some stinking tiny little misdemeanor like
clicking on a 9 saved file with a version 8.

Especially not when we aren't returning back to 8 of our own
free will, but are being sent there.

Some features in 9 have grown substandard to their earlier
incarnations. Consequently, returning backwards to those better
functioning tools in 8 is not an uncommon practice. That in
itself is already annoying enough. Without then pouring salt on
it, by booting us out with browser blind-siding crashes. The
most properly functional tools should be those residing in the
newest version. Should there really be such an egregious and
obnoxious penalty attached to simply going back into the closet,
and digging out our earlier version tools that do fortunately
still actually work like they are supposed to?

Porter

Dave Symes

2004-10-30, 7:15 pm

In article <4183E9F7.161E42F2@corel.com>,
Kris Zaklika <kzaklika@corel.com> wrote:
> Dave Symes wrote:
> [snip]

[color=darkred]
> If you had read Help > Contents > What's New in Paint Shop
> Pro 9 you would have seen that PSP now supports a bunch of new
> features that include artistic media, new text capabilities
> and new vector options. You would immediately have understood
> that the PSP file format had to change to support those.
>
Yea,yea, I do know why the Save form has to change, because of all the
extra goodies. (See below **)
[color=darkred]
> No, it hasn't suddenly grown anything. The option to save
> in a backwardly compatible format has existed since PSP 6.
> It has taken you four versions to catch up with that :)

** Somebody is telling porkies... PSP-8.10 Save As dialogue- Options has
nothing about saving in a backward compatible format... No dialogue or sub
menu option.
I've just had a butchers at 7.04, nothing there either.

[color=darkred]
> I'd be careful about concluding what you have concluded. If
> you save in a backwardly compatible format you will be able
> to open the file in a previous version of PSP. However, two
> things may happen: (1) when re-opened in PSP 9 some elements
> of the image may no longer be editable as before, and (2) when
> the image is opened in a previous version of PSP its appearance
> may not be exactly identical to that in PSP 9.

Yes I'm also aware of that potential problem, but as I'm only using the
demo version of 9 and Digital Workshop are *still* waiting on deliveries
of PSP 9 I'm still using 8.10 and playing with 9.
Once the Jasc wholesale suppliers pull fingers out of arses, and DW send
me my copy, I'll go over to 9 completely.

[color=darkred]
> Yes, that is how the Options feature in File > Save As works.
> If you set GIF, JPEG or PNG options they will also apply to
> the respective Optimizers, not just to File > Save, Save As,
> and Save Copy As.

[Snip]

The main reason for my posting, though it seems to have been missed...

To illuminate for any others like me using PSP 9 and not aware of the
problem, what it was.

cheers
Dave S

--

Dave Symes

2004-10-30, 7:15 pm

In article <lLSdnYH6vuN-fR7cRVnysg@pipex.net>,
Trev <trevbowdenATdsl.pipexDOTnet> wrote:

> "Dave Symes" <dfs@ukgateway.net> wrote in message
> news:4d060dee6ddfs@ukgateway.net...

[Snip]
[color=darkred]
> Psp 8 had the same options, As things are added older programmes can not
> read them as they did not know they where going to exist in the future.
> Some new vectors where added along with the art media layers in ( that
> are not compatible with older ones. And to save you having to moan
> about ani shop not seeing psp 9 you need the latest update for as

Read my reply to Kris...
Yes I'm aware of the extra goodies, yes I do know why the Save needs to
change, and despite my grumpy nature, I was not having a moan.

The point of my posting was...
To illuminate for any others like me using PSP 9 and not aware of the
problem, what it was.

Dave S

PS: As I never use Animation thing, I wouldn't have the problem, or any
need, as you erroneously put it, "to moan" about it.

D.

--

fugitive

2004-10-30, 7:15 pm

On Sat, 30 Oct 2004 16:56:20 +0100, Dave Symes <dfs@ukgateway.net>
wrote:

I kept getting the AM layer turned off when I closed out. I found out,
that it's just how you save. In order to keep an AM media layer
open/usable, you must save in psp9 comparable, and of coarse to work
in 8, to save it that way. This one gave me fits, as if I don't have
enough already;-)

Trev

2004-10-30, 11:14 pm

"Dave Symes" <dfs@ukgateway.net> wrote in message
news:4d062db801dfs@ukgateway.net...
> In article <lLSdnYH6vuN-fR7cRVnysg@pipex.net>,
> Trev <trevbowdenATdsl.pipexDOTnet> wrote:
>
>
> [Snip]
>
>
> Read my reply to Kris...
> Yes I'm aware of the extra goodies, yes I do know why the Save needs to
> change, and despite my grumpy nature, I was not having a moan.
>
> The point of my posting was...
> To illuminate for any others like me using PSP 9 and not aware of the
> problem, what it was.
>
> Dave S
>
> PS: As I never use Animation thing, I wouldn't have the problem, or any
> need, as you erroneously put it, "to moan" about it.
>
> D.

Sorry It was an attempt at light heartedness.

Kris Zaklika

2004-10-30, 11:14 pm

Dave Symes wrote:
[snip]

>
> ** Somebody is telling porkies... PSP-8.10 Save As dialogue- Options has
> nothing about saving in a backward compatible format... No dialogue or sub
> menu option.
> I've just had a butchers at 7.04, nothing there either.

No pork pies (lies) here. Take a better butchers (butcher's
hook = look for our foreign friends). Do File > Save As.
Select the Paint Shop Pro image file type. Press the Options
button. PSP 6 lists PSP 5 compatible. PSP 7 lists PSP 5, 6
and 7 compatible. PSP 8 lists PSP 5, 6, 7 and 8 compatible.

[snip]

> The main reason for my posting, though it seems to have been missed...
>
> To illuminate for any others like me using PSP 9 and not aware of the
> problem, what it was.

Other users are not quite as in the dark as you suspect. I
might have imparted your information in a slightly different
way but I am not allowed to be grumpy :)

> cheers
> Dave S
>
> --

Fred Hiltz

2004-10-30, 11:14 pm

Dave Symes wrote:
> ** Somebody is telling porkies... PSP-8.10 Save As dialogue-
> Options has nothing about saving in a backward compatible
> format... No dialogue or sub menu option. I've just had a
> butchers at 7.04, nothing there either.

Ah, you have fallen into the ancient trap. The absence of evidence
is not evidence of absence. Keep looking. If you have Windows set
for large fonts, you may have to drag the Save As dialog to a larger
size to see the Options button.
--
Fred Hiltz, fhiltz at yahoo dot com

Uni

2004-10-31, 4:14 am

Dave Symes wrote:
> In article <4183E9F7.161E42F2@corel.com>,
> Kris Zaklika <kzaklika@corel.com> wrote:
>
>
>
>
>
> Yea,yea, I do know why the Save form has to change, because of all the
> extra goodies. (See below **)
>
>
>
>
> ** Somebody is telling porkies... PSP-8.10 Save As dialogue- Options has
> nothing about saving in a backward compatible format... No dialogue or sub
> menu option.

Remember, David, never trust a PSP salesman.

They will.....

A.) Tell you your problem can't be duplicated on their computer.
B.) Make you believe it is your problem, not the application's.
C.) Coerce you into upgrading, even though nothing is wrong with your
version.

:-)

Uni

Dave Symes

2004-10-31, 4:14 am

In article <ROydneJp-c0ygxncRVnyjA@pipex.net>,
Trev <trevbowdenATdsl.pipexDOTnet> wrote:

> Sorry It was an attempt at light heartedness.

Take no notice of me, I'm just a grumpy old B. ;-)

Dave S

--

Dave Symes

2004-10-31, 4:14 am

In article <41842BCF.75267379@corel.com>,
Kris Zaklika <kzaklika@corel.com> wrote:
> Dave Symes wrote:
> [snip]

[color=darkred]
> No pork pies (lies) here. Take a better butchers (butcher's
> hook = look for our foreign friends). Do File > Save As.
> Select the Paint Shop Pro image file type. Press the Options
> button. PSP 6 lists PSP 5 compatible. PSP 7 lists PSP 5, 6
> and 7 compatible. PSP 8 lists PSP 5, 6, 7 and 8 compatible.

It took me a while to find it, yes it is there... So my apologies Kris for
saying you were telling porkies.

[Snip]

Cheers
Dave S

--

Dave Symes

2004-10-31, 4:14 am

In article <QMWdnds76cY5rRncRVn-uA@adelphia.com>,
Fred Hiltz <not@home.ca> wrote:
> Dave Symes wrote:
[color=darkred]
> Ah, you have fallen into the ancient trap. The absence of evidence
> is not evidence of absence. Keep looking. If you have Windows set
> for large fonts, you may have to drag the Save As dialog to a larger
> size to see the Options button.

Nah! I can see the Option button okay, just that it's not obvious you need
to have PSPimage as the Save type for the backward Save options to display.

Well it's obvious now, because Kris has just explained, anyway I've not
been using PSP for very long... only nine years, so I've still a lot to
learn. :-(

Dave S

--

Hans H. Siegrist

2004-10-31, 12:14 pm

"Dave Symes" <dfs@ukgateway.net> wrote in message
news:4d062c8a0edfs@ukgateway.net...

Digital Workshop are *still* waiting on deliveries
> of PSP 9

> Dave S
>
That's amazing. I had DW deliver mine to Switzerland about a couple of weeks
ago.

Cheers!
Hans

Uni

2004-10-31, 7:14 pm

fugitive wrote:
> On Sun, 31 Oct 2004 03:12:50 GMT, Uni <no.email@no.email.invalid>
> wrote:
>
>
>
>
>
> Damned if those first two don't sound just like Kris.

:-D

When Kris goes Trick-or-Treating tonight, I hope someone Treats him to a
box of Photoshop. He'll go home a happy camper.

:-)

Uni

Dave Symes

2004-10-31, 7:14 pm

In article <418500c3$0$28012$5402220f@news.sunrise.ch>,
Hans H. Siegrist <hanshsiegrist@freesurf.ch> wrote:

> "Dave Symes" <dfs@ukgateway.net> wrote in message
> news:4d062c8a0edfs@ukgateway.net...

> Digital Workshop are *still* waiting on deliveries
[color=darkred]
> That's amazing. I had DW deliver mine to Switzerland about a couple of
> weeks ago.

> Cheers!
> Hans

AIUI from phone conversations with them.... DW sold out of the last batch
they had about a week and a half ago, they've been awaiting a re-stock
which was promised for mid last week, but didn't arrive, and is now due to
arrive mid this week (1st week in Nov).

Dave S

--