Computer Graphics with Photoshop - Vertical Stripes in CS

Author

Vertical Stripes in CS

Peter Shaw

2006-06-08, 6:17 pm

Hi,

Strange problem with CS on XP Pro. Even after complete reinstall of OS and
PS, several of the tools consistently display as solid black icons. There is
also some clear 'banding' at certain resolutions. Everything appears to work
properly yet the banding is evident even when files are exported to (for
example) jpeg format. Opening the psd on another PC shows that there is
nothing wrong with the underlying PSD.

Any ideas. There is a cheap and cheerful Lexmark printer plugged into the
troublesome machine. Could this have any bearing - composing for printer for
example?

Peter

Andrew Morton

2006-06-08, 6:17 pm

Peter Shaw wrote:
<display problems>

Are your graphics card drivers up to date? Note that just because
Windows/Microsoft Update doesn't show any available doesn't mean there
aren't - go the the card manufacturer's web site.

Andrew

Peter Shaw

2006-06-08, 6:17 pm

"Andrew Morton" <akm@in-press.co.uk.invalid> wrote in message
news:4eqjosF1g100kU1@individual.net...
> Peter Shaw wrote:
> <display problems>
>
> Are your graphics card drivers up to date? Note that just because
> Windows/Microsoft Update doesn't show any available doesn't mean there
> aren't - go the the card manufacturer's web site.
>
> Andrew
>

There was indeed a later driver - now installed - but am still seeing the
same problem, parts of letters are missing eg with the text 'WW2' (courier
new, bold) only three quarters of the 2 displays, even when I export for web
and view the resulting GIF.

The same PSD on another PC displays and exports perfectly. I have even given
the trial version of CS2 a spin but that displays exactly the same problems
on the troublesome pc.

Peter

Bart van der Wolf

2006-06-08, 6:17 pm

"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
news:44882419$0$98914$ed2619ec@ptn-nntp-reader01.plus.net...
SNIP
> There was indeed a later driver - now installed - but am still
> seeing
> the same problem, parts of letters are missing eg with the text
> 'WW2' (courier new, bold) only three quarters of the 2 displays,
> even when I export for web and view the resulting GIF.

Are you using an LCD display?
Have you set the screen resolution (x by y pixels) to the native
values for the display?

Bart

Peter Shaw

2006-06-08, 6:17 pm

"Bart van der Wolf" <bvdwolf@no.spam> wrote in message
news:44882c44$0$31647$e4fe514c@news.xs4all.nl...
>
> "Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
> news:44882419$0$98914$ed2619ec@ptn-nntp-reader01.plus.net...
> SNIP
>
> Are you using an LCD display?
> Have you set the screen resolution (x by y pixels) to the native
> values for the display?
>
> Bart

Yes it is an LCD display, the screen resolution is set to 1280x1024 60Hz
which is recommended for the monitor. If it was a problem with the display I
would expect that when an image was exported to GIF format it would be fine
where as images exported from this PC are actually how they look on the
screen.

Peter

Peter Shaw

2006-06-08, 6:17 pm

Peter Shaw

2006-06-08, 6:17 pm

> > Are you using an LCD display?
>
> Yes it is an LCD display, the screen resolution is set to 1280x1024 60Hz
> which is recommended for the monitor. If it was a problem with the display
I
> would expect that when an image was exported to GIF format it would be
fine
> where as images exported from this PC are actually how they look on the
> screen.

A GIF of what my toolbar looks like is at:

http://www.boernie.co.uk/toolbar.gif

Has anyone seen this before? I feel sure it must be related.

Peter

KatWoman

2006-06-08, 6:17 pm

"Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
news:448832d4$1$22901$ed2619ec@ptn-nntp-reader01.plus.net...
> "Bart van der Wolf" <bvdwolf@no.spam> wrote in message
> news:44882c44$0$31647$e4fe514c@news.xs4all.nl...
>
> Yes it is an LCD display, the screen resolution is set to 1280x1024 60Hz
> which is recommended for the monitor. If it was a problem with the display
> I
> would expect that when an image was exported to GIF format it would be
> fine
> where as images exported from this PC are actually how they look on the
> screen.
>
> Peter
>
monitor or the video card is bad, more likely the card
make sure to check display settings first

Peter Shaw

2006-07-10, 6:17 pm

So I try a different monitor (a Dell CRT at home) and still get the same
problem.
So I call HP and get a new Motherboard (graphics card is built in) and a
nice man comes around and installs it. I still see the same.
So I say, blow XP and install a copy of 2000Pro...

I still see the same...

Peter

"KatWoman" <JolieXPrincessXKatanaXXX@hotmail.com> wrote in message
news:tz0ig.16530$EX2.6469@bignews5.bellsouth.net...
>
> "Peter Shaw" <peter-at-websitedevelopment.ltd.uk> wrote in message
> news:448832d4$1$22901$ed2619ec@ptn-nntp-reader01.plus.net...
display[color=darkred]
> monitor or the video card is bad, more likely the card
> make sure to check display settings first
>
>

Andrew Morton

2006-07-10, 6:17 pm

Peter Shaw wrote:
> So I try a different monitor (a Dell CRT at home) and still get the
> same problem.
> So I call HP and get a new Motherboard (graphics card is built in)
> and a nice man comes around and installs it. I still see the same.
> So I say, blow XP and install a copy of 2000Pro...
>
> I still see the same...

Then it may be still be a problem with the graphics card drivers. Is
there any chance of you installing a real card temporarily?

Andrew

Peter

2006-07-10, 6:18 pm

> > So I call HP and get a new Motherboard (graphics card is built in)
>
> Then it may be still be a problem with the graphics card drivers. Is
> there any chance of you installing a real card temporarily?
>
> Andrew
>

The nice man came again this week and replaced motherboard, cpu and power
supply.

Everything is now working as it should though no one can understand why.
Guess it's just one of those things. Glad that I had next day onsite
warranty but still can't believe it was a hardware problem.

KatWoman

2006-07-10, 6:18 pm

"Peter" <peter-at-somewhere> wrote in message
news:44ae486c$0$3509$ed2619ec@ptn-nntp-reader01.plus.net...
>
> The nice man came again this week and replaced motherboard, cpu and power
> supply.
>
> Everything is now working as it should though no one can understand why.
> Guess it's just one of those things. Glad that I had next day onsite
> warranty but still can't believe it was a hardware problem.
>

more likely it was the hardware since replacing it fixed the problem
and most likely the company knows it has a bad batch of motherboards and/or
vid cards or they would not so willingly keep replacing them, they would
have blamed your software and made you re-format .....
I had a problem with a certain (well known for quality) company Crucial, I
ordered memory and it was bad, replaced 3 times till I got a working one.