Webmaster forum - Burst.net posts five new invoices on cancelled server

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Burst.net posts five new invoices on cancelled server

Stephen K. Gielda

2005-09-27, 10:21 pm

Last week Burst and I had a little go round that was documented here.
This week they have submitted five new invoices for $159 each after
billing me on the 20th for $162. This is all for a $159/mo server I
cancelled about three days after purchase. This forced me to have to
cancel my business check card to stop them from billing it.

I mailed them a couple of times prior to doing this and received no
response. Instead I received more invoices.

/steve
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Charles Sweeney

2005-09-27, 10:21 pm

Stephen K. Gielda wrote

> Last week Burst and I had a little go round that was documented here.
> This week they have submitted five new invoices for $159 each after
> billing me on the 20th for $162. This is all for a $159/mo server I
> cancelled about three days after purchase. This forced me to have to
> cancel my business check card to stop them from billing it.
>
> I mailed them a couple of times prior to doing this and received no
> response. Instead I received more invoices.

You should bill them for your time.

--
Charles Sweeney
http://CharlesSweeney.com

Stephen K. Gielda

2005-09-27, 10:21 pm

In article <Xns96DFD526412Fmecharlessweeneycom@130.133.1.4>,
me@charlessweeney.com says...
> Stephen K. Gielda wrote
>
>
> You should bill them for your time.

I'm actually baffled, I don't understand why they would do something
like this. It's not like it can have any other possible result. I
cannot believe any company would deliberately start this, I keep waiting
for the email explaining some glitch. But it's not coming.

/steve
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Steve Sobol

2005-09-28, 3:34 am

Stephen K. Gielda wrote:
> Last week Burst and I had a little go round that was documented here.
> This week they have submitted five new invoices for $159 each after
> billing me on the 20th for $162. This is all for a $159/mo server I
> cancelled about three days after purchase. This forced me to have to
> cancel my business check card to stop them from billing it.
>
> I mailed them a couple of times prior to doing this and received no
> response. Instead I received more invoices.

Six months after I cancelled a VOIP service I was using, I got billed for
it. I filed a police report with the PD in the city where the company is
headquartered (fraudulent credit card transaction). If they tried to ding
you already, you might want to consider doing the same thing.

--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: sjsobol@JustThe.net Snail: 22674 Motnocab Road, Apple Valley, CA 92307

Stephen K. Gielda

2005-09-28, 6:36 pm

In article <dhd2v0$asr$1@ratbert.glorb.com>, sjsobol@JustThe.net says...
> Stephen K. Gielda wrote:
>
> Six months after I cancelled a VOIP service I was using, I got billed for
> it. I filed a police report with the PD in the city where the company is
> headquartered (fraudulent credit card transaction). If they tried to ding
> you already, you might want to consider doing the same thing.

I want to first see if it's an accident. I don't like to instantly
assume malice where incompetence might be the reason. But I'm having a
difficult time seeing how five new invoice submisions 8 days after I
signed up and paid for the first mo already, is not deliberate,
especially given the blowout I had with their support staff.

/steve
--
Free Privacy Resources
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