Webmaster forum - Legalities?

Author

Legalities?

barrywomb

2005-07-27, 8:19 pm

Hello-
Question for web masters who have their own businesses.

I have a client who's sites I built and who's sites I host.
The client was 3 months late making hosting payments and also owed a
few hundred for updates to her site. After repeated billing, she
continued not to pay. After the 3rd month, I shut her site off.

To me, it seems it is my right to do this. Afterall, if you don't pay
for service, you get no service.

I read yesterday in a book about web design and home business that the
approach I used could be illegal.

Do you have any thoughts on that?

Allis

2005-07-27, 8:19 pm

"barrywomb" <barrywomb@yahoo.com> wrote in message
news:1122473841.920473.325030@g44g2000cwa.googlegroups.com...
> Hello-
> Question for web masters who have their own businesses.
>
> I have a client who's sites I built and who's sites I host.
> The client was 3 months late making hosting payments and also owed a
> few hundred for updates to her site. After repeated billing, she
> continued not to pay. After the 3rd month, I shut her site off.
>
> To me, it seems it is my right to do this. Afterall, if you don't pay
> for service, you get no service.
>
> I read yesterday in a book about web design and home business that the
> approach I used could be illegal.
>
> Do you have any thoughts on that?
>

Hopefully you just suspended and didn't delete the site.
Hopefully she will realize that if you don't pay the Cable bill, you don't
get to watch the show.

--
/ignore allis

CJM

2005-07-27, 8:19 pm

"barrywomb" <barrywomb@yahoo.com> wrote in message
news:1122473841.920473.325030@g44g2000cwa.googlegroups.com...
> Hello-
> Question for web masters who have their own businesses.
>
> I have a client who's sites I built and who's sites I host.
> The client was 3 months late making hosting payments and also owed a
> few hundred for updates to her site. After repeated billing, she
> continued not to pay. After the 3rd month, I shut her site off.
>
> To me, it seems it is my right to do this. Afterall, if you don't pay
> for service, you get no service.
>
> I read yesterday in a book about web design and home business that the
> approach I used could be illegal.
>
> Do you have any thoughts on that?
>

Though not a lawyer, I don't see how it could be illegal.

Presumably you have an agreement (contract), and is she breaches it, you can
take action but stopping providing the services.

I would agree that you should probably suspend her site rather than remove
it, but other than that, I think you hold all the cards.

Charles Sweeney

2005-07-27, 8:19 pm

barrywomb wrote

> Hello-
> Question for web masters who have their own businesses.
>
> I have a client who's sites I built and who's sites I host.
> The client was 3 months late making hosting payments and also owed a
> few hundred for updates to her site. After repeated billing, she
> continued not to pay. After the 3rd month, I shut her site off.
>
> To me, it seems it is my right to do this. Afterall, if you don't pay
> for service, you get no service.
>
> I read yesterday in a book about web design and home business that the
> approach I used could be illegal.
>
> Do you have any thoughts on that?

Webmasters are not lawyers?

--
Charles Sweeney
http://CharlesSweeney.com

William Tasso

2005-07-27, 8:19 pm

Writing in news:alt.www.webmaster
From the safety of the cafeteria
Allis <allis@allis> said:

>
> "barrywomb" <barrywomb@yahoo.com> wrote in message
> news:1122473841.920473.325030@g44g2000cwa.googlegroups.com...

sounds right
[color=darkred]

cite? I have never heard such a thing, but

(1) IANAL
(2) I don't have all the facts.
[color=darkred]
>
> Hopefully you just suspended and didn't delete the site.
> Hopefully she will realize that if you don't pay the Cable bill, you
> don't
> get to watch the show.

Step #1 - disable smtp

step #2 - disble pop/imap

step #3 - disable web

which reminds me ... using exim, is there a way to limit outgoing mail to
10 (or 100 for example) per day by domain? would be useful for unverified
accounts.

--
William Tasso

** Business as usual

Tina - AxisHOST, Inc.

2005-07-27, 8:19 pm

"William Tasso" <SpamBlocked@tbdata.com> wrote in message
news:op.sukt8xkkm9g4qz-wnt@tbdata.com...
> Writing in news:alt.www.webmaster
> From the safety of the cafeteria
> Allis <allis@allis> said:
>
>
> sounds right
>
>
> cite? I have never heard such a thing, but
>
> (1) IANAL
> (2) I don't have all the facts.
>
>
> Step #1 - disable smtp
>
> step #2 - disble pop/imap
>
> step #3 - disable web

1. Send out invoices 14 days before due date
2. Send our reminders every few days before due date
3. Suspend overdue accounts after 3 days past due date
4. Send reminders every few days for 30 days
5. Delete account after non-pay for 30 days

--Tina

Matt Probert

2005-07-27, 8:19 pm

Once upon a time, far far away "barrywomb" <barrywomb@yahoo.com>
muttered

>I read yesterday in a book about web design and home business that the
>approach I used could be illegal.
>
>Do you have any thoughts on that?
>

Only one. ASK A LAWYER!

Matt

Allis

2005-07-27, 8:19 pm

"William Tasso" <SpamBlocked@tbdata.com> wrote in message
news:op.sukt8xkkm9g4qz-wnt@tbdata.com...
> Writing in news:alt.www.webmaster
>
> which reminds me ... using exim, is there a way to limit outgoing mail to
> 10 (or 100 for example) per day by domain? would be useful for unverified
> accounts.
>

Chk your Exim config file ;)

cPanel has an Auto set for the domain limiting. I think it just writes it
there.

--
/ignore allis

William Tasso

2005-07-27, 8:19 pm

Writing in news:alt.www.webmaster
From the safety of the cafeteria
Allis <allis@allis> said:

>
> "William Tasso" <SpamBlocked@tbdata.com> wrote in message
> news:op.sukt8xkkm9g4qz-wnt@tbdata.com...
>
> Chk your Exim config file ;)

This I can do - did, and din't see anything obvious, but ok, I'll go back
and seek some more.

> cPanel has an Auto set for the domain limiting. I think it just writes it
> there.

cPanel? yukkie pooo. While acknowledging the apparent necessity for some
sort of user interface - I am fairly disillusioned with all CP software,
particularly with the environmental constraints imposed by them.

ASAD doesn't work

KISS

--
William Tasso

** Business as usual

barrywomb

2005-07-27, 8:19 pm

Right, the account was SUSPENDED not deleted.

Allis

2005-07-27, 8:19 pm

"William Tasso" <SpamBlocked@tbdata.com> wrote in message
news:op.sukw36orm9g4qz-wnt@tbdata.com...
> Writing in news:alt.www.webmaster
> From the safety of the cafeteria
> Allis <allis@allis> said:
>
>
> This I can do - did, and din't see anything obvious, but ok, I'll go back
> and seek some more.
>
it[color=darkred]
>
> cPanel? yukkie pooo. While acknowledging the apparent necessity for some
> sort of user interface - I am fairly disillusioned with all CP software,
> particularly with the environmental constraints imposed by them.
>
> ASAD doesn't work
>
> KISS
>

;)
gotta have that gui ;)

--
/ignore allis

GreyWyvern

2005-07-27, 8:19 pm

And lo, Allis didst speak in alt.www.webmaster:

> "William Tasso" <SpamBlocked@tbdata.com> wrote...
>
>
> ;)
> gotta have that gui ;)

cPanel this, cPanel that. Always with the cPanel. Oi vey!

My own host uses H-Sphere and I've been very happy with it. (Yesh, I have
used the cPanel interface as well)

Grey

--
The technical axiom that nothing is impossible sinisterly implies the
pitfall corollory that nothing is ridiculous.
- http://www.greywyvern.com - Orca Knowledgebase: Completely CSS styleable
Knowledgebase/FAQ system

Allis

2005-07-27, 8:19 pm

"GreyWyvern" <spam@greywyvern.com> wrote in message
news:op.sukzcht8sl6xfd@news.nas.net...
> And lo, Allis didst speak in alt.www.webmaster:
>
software,[color=darkred]
>
> cPanel this, cPanel that. Always with the cPanel. Oi vey!
>
> My own host uses H-Sphere and I've been very happy with it. (Yesh, I have
> used the cPanel interface as well)
>

;) Vat ken i say dahlink. Da users, day like usin da cPanel ;)

--
Allis @ http://themooseisloose.net

Tina - AxisHOST, Inc.

2005-07-27, 11:20 pm

"Allis" <allis@allis> wrote in message
news:FvadnbAg9KZYk3XfRVn-tg@comcast.com...
>
> "Charles Sweeney" <me@charlessweeney.com> wrote in message
> news:Xns96A0EBD3FA930mecharlessweeneycom@130.133.1.4...
>
> Agreed.
> cPanel trys to integrate too much. There's very little need to server
> related functions in the WHM root. Keep the hosting releated, sure...
> Let the putty do the work.

For admining a server - cPanel is horrid. DIY, IMO.

However, for the end-user hosting customer...cPanel is generally very much
appreciated for the convenience of doing things like adding email accounts,
installing things like message boards, managing their overall account, etc..

--Tina

William Tasso

2005-07-29, 12:00 am

Writing in news:alt.www.webmaster
From the safety of the No thank you cafeteria
Charles Sweeney <me@charlessweeney.com> said:

> GreyWyvern wrote
>
>
> I have to say, WHM/cPanel is great for many routine tasks. Personally I
> find it a bit too overpowering on the server, it's like a flipping
> operating system. There is a LOT of stuff on the server related to it.

exactly! and there's a lot to be said for diversity

> Ideally I would like to do everything "Baho style" but time etc blah
> blah.

the mind boggles at what you could possibly mean by that ;)

> Some stuff, I find it's too slow for, or grinds to a halt, updating
> Apache for example, I do this from the command line. Starting and
> stopping services also seems to be a bit hit and miss with WHM/cPanel,
> so I do that from the command line too.
>

I have a gui that sits on top of exim for mailbox management.
Resellers/customers/users (apparently) love it, but it's a b*gger to use
as admin. In fact it does need updating, but I believe the driving force
behind it got a day job or similar.

--
William Tasso

** Business as usual