| Author |
Email Problems with Affordable Host - Who to Contact?
|
|
| Arnie Goetchius 2005-05-23, 7:45 pm |
| I have a reseller acount on Affordable host. I can't receive emails on my main
account but the others work okay. This started about 4/22 just after the change
over to dotcanada.com, I started a help desk ticket last week and was getting
some response from support up until 5/19 but have not heard anything since.
The problem appeared to be fixed on 5/21. The email worked most of 5/22 but
stopped working sometime after 5:30pm on 5/22 and is still not working this
morning. I'm getting no response to the help desk ticket from support.
Anybody have ideas how to get through to AH Support? They have a fax number. I
wonder if thzt would do any good?
| |
|
| Arnie Goetchius wrote:
> I have a reseller acount on Affordable host. I can't receive emails on my main
> account but the others work okay. This started about 4/22 just after the change
> over to dotcanada.com, I started a help desk ticket last week and was getting
> some response from support up until 5/19 but have not heard anything since.
>
> The problem appeared to be fixed on 5/21. The email worked most of 5/22 but
> stopped working sometime after 5:30pm on 5/22 and is still not working this
> morning. I'm getting no response to the help desk ticket from support.
>
> Anybody have ideas how to get through to AH Support? They have a fax number. I
> wonder if thzt would do any good?
You could always try it out.
They also have a phone number.
And the help desk ticket will (eventually) also be answered. I hope
you did provide an email address that's not affected by the
non-working email problem? ;-)
--
Els http://locusmeus.com/
Sonhos vem. Sonhos vão. O resto é imperfeito.
- Renato Russo -
| |
| Arnie Goetchius 2005-05-23, 7:46 pm |
| Els wrote:
> Arnie Goetchius wrote:
>
>
>
>
> You could always try it out.
> They also have a phone number.
I'll try both.
> And the help desk ticket will (eventually) also be answered. I hope
> you did provide an email address that's not affected by the
> non-working email problem? ;-)
>
Yes, the one shown above
| |
| Beauregard T. Shagnasty 2005-05-23, 7:46 pm |
| Els wrote:
> And the help desk ticket will (eventually) also be answered.
Harrumph. Don't count on it. What is the value of "eventually?"
I have a ticket open since 16 May that is receiving no response. It's
about billing. My client had auto-credit card billing set up that
worked fine every month before dotCanada took over. Now I have a
"suspension notice" and "overdue invoice" pending for the site.
The billing pages will also not accept direct entry of any credit
card. I had also phoned the Sudbury number directly, spoke with "Pat"
(Patrick) who said they would take care of this immediately. Seems
that all Pat did was add an entry to my ticket: "Client would like
the payment to be put back to automatic billing. He is trying to pay
his bill and cannot."
That was three days ago, and nothing yet.
--
-bts
-This space intentionally left blank.
| |
|
| Beauregard T. Shagnasty wrote:
> Els wrote:
>
> Harrumph. Don't count on it. What is the value of "eventually?"
The value of "eventually" is exactly as you are describing below <g>
> I have a ticket open since 16 May that is receiving no response. It's
> about billing. My client had auto-credit card billing set up that
> worked fine every month before dotCanada took over. Now I have a
> "suspension notice" and "overdue invoice" pending for the site.
>
> The billing pages will also not accept direct entry of any credit
> card. I had also phoned the Sudbury number directly, spoke with "Pat"
> (Patrick) who said they would take care of this immediately. Seems
> that all Pat did was add an entry to my ticket: "Client would like
> the payment to be put back to automatic billing. He is trying to pay
> his bill and cannot."
>
> That was three days ago, and nothing yet.
I had a problem with my domain registration. It was pushed (not my
doing) to another account. They informed me of it, to ask if it was an
authorized push or not. That was May 9. Haven been mailing back and
forth (about 10 mails total) and on May 19 I finally got access to my
domain reg account again. Average 2 days per reply - not bad compared
to your ticket ;-)
--
Els http://locusmeus.com/
Sonhos vem. Sonhos vão. O resto é imperfeito.
- Renato Russo -
| |
| Justin Sane 2005-05-23, 7:46 pm |
| Em Mon, 23 May 2005 13:14:57 -0300, Arnie Goetchius
<arnie.goetchius@att.net> escreveu:
> Anybody have ideas how to get through to AH Support? They have a fax
> number. I wonder if thzt would do any good?
I would go to the church.
--
Thanks,
Justin.
http://www.auriance.com - http://www.auriance.net
| |
|
|
"Beauregard T. Shagnasty" <a.nony.mous@example.invalid> wrote in message
news:UVnke.16187$tM3.9688@twister.nyroc.rr.com...
> Els wrote:
>
> Harrumph. Don't count on it. What is the value of "eventually?"
>
> I have a ticket open since 16 May that is receiving no response. It's
> about billing. My client had auto-credit card billing set up that
> worked fine every month before dotCanada took over. Now I have a
> "suspension notice" and "overdue invoice" pending for the site.
>
> The billing pages will also not accept direct entry of any credit
> card. I had also phoned the Sudbury number directly, spoke with "Pat"
> (Patrick) who said they would take care of this immediately. Seems
> that all Pat did was add an entry to my ticket: "Client would like
> the payment to be put back to automatic billing. He is trying to pay
> his bill and cannot."
>
> That was three days ago, and nothing yet.
>
> --
> -bts
> -This space intentionally left blank.
That place is definitely one host to AVOID now.
Get A NEW host as they are unlikely to fix things soon.
I had recommended them to several people for small sites and it seems anyone
there yet is having nothing but problems.
And no praise for them in here now.
servers constantly out (rebooting?) sometimes several times per hour.
lost mail.
FTP crashing.
Files disappearing, or being truncated.
Scripts not functioning (often)
Double talk, or no response from their tech support.
They even pulled out the chat help, as I guess they couldn't get any sleep
with the constant complaints.
And at best painfully slow servers.
Sounds a lot like they just are trying to do too much on too few boxes.
If it wasn't for the banners/popups TRIPOD is a far better host now.
Amun
| |
| DoobieDo 2005-05-23, 7:46 pm |
| In article <5knke.815684$w62.137521@bgtnsc05-news.ops.worldnet.att.net>,
arnie.goetchius@att.net says...
> I have a reseller acount on Affordable host.
oh dear, here we go again!
| |
| Dennis 2005-05-23, 7:46 pm |
| On 23 May 2005 Beauregard T. Shagnasty wrote in alt.www.webmaster
> Els wrote:
>
> Harrumph. Don't count on it. What is the value of "eventually?"
>
> I have a ticket open since 16 May that is receiving no response. It's
> about billing. My client had auto-credit card billing set up that
> worked fine every month before dotCanada took over. Now I have a
> "suspension notice" and "overdue invoice" pending for the site.
>
> The billing pages will also not accept direct entry of any credit
> card. I had also phoned the Sudbury number directly, spoke with "Pat"
> (Patrick) who said they would take care of this immediately. Seems
> that all Pat did was add an entry to my ticket: "Client would like
> the payment to be put back to automatic billing. He is trying to pay
> his bill and cannot."
>
> That was three days ago, and nothing yet.
>
Time to go see Allis.
http://themooseisloose.net/
--
Dennis
| |
| William Tasso 2005-05-23, 7:46 pm |
| Forging a path through the Usenet jungle, armed only with a rusty
Xnews/06.08.25, Dennis stumbled into alt.www.webmaster and said:
> ...
> Time to go see Allis.
> http://themooseisloose.net/
One pill makes you larger
And one pill makes you small
And the ones that mother gives you
Don't do anything at all
--
Whatever you do - do something.
| |
| Dennis 2005-05-23, 7:46 pm |
| On 23 May 2005 William Tasso wrote in alt.www.webmaster
> Forging a path through the Usenet jungle, armed only with a rusty
> Xnews/06.08.25, Dennis stumbled into alt.www.webmaster and said:
>
>
> One pill makes you larger
> And one pill makes you small
> And the ones that mother gives you
> Don't do anything at all
>
>
When she's ten feet tall.
And if you go chasing rabbits
And you know you're going to fall,
Tell 'em a hookah smoking caterpillar
Has given you the call.
--
Dennis
| |
| Blinky the Shark 2005-05-23, 7:46 pm |
| Dennis wrote:
> On 23 May 2005 William Tasso wrote in alt.www.webmaster
[color=darkred]
[color=darkred]
[color=darkred]
> When she's ten feet tall.
> And if you go chasing rabbits
> And you know you're going to fall,
> Tell 'em a hookah smoking caterpillar
> Has given you the call.
When the men on the chessboard
Get up and tell you where to go
And you've just had some kind of mushroom
And your mind is moving slow
(We *are* all doing this from memory, right? Not much fun if anybody's
just Googling it... <g> )
Okay, last verse, now......
--
Blinky Linux Registered User 297263
Killing all Usenet posts from Google Groups
Info: http://blinkynet.net/comp/uip5.html
| |
| Dennis 2005-05-23, 7:46 pm |
| On 23 May 2005 Blinky the Shark wrote in alt.www.webmaster
> Dennis wrote:
>
>
>
>
>
>
> When the men on the chessboard
> Get up and tell you where to go
> And you've just had some kind of mushroom
> And your mind is moving slow
>
> (We *are* all doing this from memory, right? Not much fun if anybody's
> just Googling it... <g> )
>
> Okay, last verse, now......
>
I think she'll know.
When logic and proportion
Have fallen sloppy dead,
And the White Knight is talking backwards
And the Red Queen's "off with her head!"
Remember what the dormouse said:
"Feed your head. Feed your head. Feed your head"
Go ask Allis
--
Dennis
| |
| Red E. Kilowatt 2005-05-23, 7:46 pm |
| "Dennis" <mutbutt@XXXXXXXXXX> wrote in message
news:Xns965F86EFACB0Fnone@64.164.98.29
> Tell 'em a hookah smoking caterpillar
Huh? Someone call me? :-)
--
Red
| |
| Eric Jarvis 2005-05-23, 7:46 pm |
| Red E. Kilowatt kilowattREMOVE@aww-faq.org wrote in
<_orke.33688$ya2.31386@tornado.socal.rr.com>:
> "Dennis" <mutbutt@XXXXXXXXXX> wrote in message
> news:Xns965F86EFACB0Fnone@64.164.98.29
>
> Huh? Someone call me? :-)
>
Ask Allis.
When she's ten feet tall.
Why hasn't there ever been a Jefferson Hangglider?
--
eric
www.ericjarvis.co.uk
"live fast, die only if strictly necessary"
| |
|
| On Mon, 23 May 2005 22:14:36 +0100, Eric Jarvis <web@ericjarvis.co.uk>
wrote:
>Red E. Kilowatt kilowattREMOVE@aww-faq.org wrote in
><_orke.33688$ya2.31386@tornado.socal.rr.com>:
>
>Ask Allis.
>
>When she's ten feet tall.
>
>Why hasn't there ever been a Jefferson Hangglider?
Because no one's ever heard of Light Metal music, and heavy metal
would crash a hangglider.
MGW
| |
| Tina - AxisHOST, Inc. 2005-05-23, 11:37 pm |
| "MGW" <mgw1979@hotmail.com> wrote in message
news:9el4919f1bi03q31jctbm2g9jlqkoq0jbi@4ax.com...
> On Mon, 23 May 2005 22:14:36 +0100, Eric Jarvis <web@ericjarvis.co.uk>
> wrote:
>
>
> Because no one's ever heard of Light Metal music, and heavy metal
> would crash a hangglider.
Jefferson Starship is *not* heavy metal.
--Tina
| |
| Blinky the Shark 2005-05-23, 11:37 pm |
| MGW wrote:
> On Mon, 23 May 2005 22:14:36 +0100, Eric Jarvis <web@ericjarvis.co.uk>
> wrote:
[color=darkred]
[color=darkred]
[color=darkred]
[color=darkred]
[color=darkred]
> Because no one's ever heard of Light Metal music, and heavy metal
> would crash a hangglider.
But the led didn't crash the zeppelin.
But the iron didn't crash the butterfly.
--
Blinky Linux Registered User 297263
Killing all Usenet posts from Google Groups
Info: http://blinkynet.net/comp/uip5.html
| |
|
| On Mon, 23 May 2005 21:14:59 -0400, "Tina - AxisHOST, Inc."
<tpeters@axishost.com> wrote:
>"MGW" <mgw1979@hotmail.com> wrote in message
>news:9el4919f1bi03q31jctbm2g9jlqkoq0jbi@4ax.com...
>
>Jefferson Starship is *not* heavy metal.
I know that it's not. I was referring to Jefferson Airplane (as far
as I'm concerned, Starship isn't worth listening to), and even that
was a stretch - but couldn't resist the comment.
MGW
| |
|
|
"MGW" <mgw1979@hotmail.com> wrote in message
news:g0859192cf52po1chkalbvjccavhhpbrts@4ax.com...
> On Mon, 23 May 2005 21:14:59 -0400, "Tina - AxisHOST, Inc."
> <tpeters@axishost.com> wrote:
>
>
> I know that it's not. I was referring to Jefferson Airplane (as far
> as I'm concerned, Starship isn't worth listening to), and even that
> was a stretch - but couldn't resist the comment.
>
> MGW
>
;)
Same period. Know who did this?
http://69.56.201.34/media/fwiw.ram
| |
| GreyWyvern 2005-05-24, 4:21 am |
| On Mon, 23 May 2005 16:34:23 -0400, Dennis <mutbutt@XXXXXXXXXX> wrote:
> On 23 May 2005 Blinky the Shark wrote in alt.www.webmaster
>
> I think she'll know.
> When logic and proportion
> Have fallen sloppy dead,
> And the White Knight is talking backwards
> And the Red Queen's "off with her head!"
> Remember what the dormouse said:
> "Feed your head. Feed your head. Feed your head"
For bonus points: What relatively recent movie played this song when then
end credits began rolling? No fair googling! :)
Grey
GREAT movie BTW!
--
The technical axiom that nothing is impossible sinisterly implies the
pitfall corollary that nothing is ridiculous.
- http://www.greywyvern.com/webslavent?msg=149 - Presto the Puffin!
| |
|
|
"GreyWyvern" <spam@greywyvern.com> wrote in message
news:op.sq9fuwyksl6xfd@greywyvern.belkin...
> On Mon, 23 May 2005 16:34:23 -0400, Dennis <mutbutt@XXXXXXXXXX> wrote:
>
> For bonus points: What relatively recent movie played this song when then
> end credits began rolling? No fair googling! :)
>
> Grey
>
> GREAT movie BTW!
>
> --
> The technical axiom that nothing is impossible sinisterly implies the
> pitfall corollary that nothing is ridiculous.
> - http://www.greywyvern.com/webslavent?msg=149 - Presto the Puffin!
Got me there.
Haven't been doing the cinema for a bit.
?
| |
|
| On Mon, 23 May 2005 20:41:39 -0700, "Allis" <allis@allis> wrote:
>
>"MGW" <mgw1979@hotmail.com> wrote in message
>news:g0859192cf52po1chkalbvjccavhhpbrts@4ax.com...
>
>;)
>Same period. Know who did this?
>
>http://69.56.201.34/media/fwiw.ram
>
Buffalo Springfield. Song's by Stephen Stills.
MGW
| |
| GreyWyvern 2005-05-24, 4:21 am |
| On Mon, 23 May 2005 23:50:01 -0400, Allis <allis@allis> wrote:
> "GreyWyvern" <spam@greywyvern.com> wrote in message
>
> Got me there.
> Haven't been doing the cinema for a bit.
You're probably thinking *too* recent. By "relatively recent" I mean in
the last ten years :) That's all the hints you get.
Grey
--
The technical axiom that nothing is impossible sinisterly implies the
pitfall corollary that nothing is ridiculous.
- http://www.greywyvern.com/webslavent?msg=149 - Presto the Puffin!
| |
|
|
"GreyWyvern" <spam@greywyvern.com> wrote in message
news:op.sq9g980bsl6xfd@greywyvern.belkin...
> On Mon, 23 May 2005 23:50:01 -0400, Allis <allis@allis> wrote:
>
>
> You're probably thinking *too* recent. By "relatively recent" I mean in
> the last ten years :) That's all the hints you get.
>
> Grey
>
> --
> The technical axiom that nothing is impossible sinisterly implies the
> pitfall corollary that nothing is ridiculous.
> - http://www.greywyvern.com/webslavent?msg=149 - Presto the Puffin!
For the life of me, nope.
!0 year?
The only thing that comes to mind is Barbarella, Fonda's thingy, but that
was like early 70's, maybe in the 6's.
But I can't remember if it was just a piece or what.
| |
|
|
| William Tasso 2005-05-24, 7:47 pm |
| Forging a path through the Usenet jungle, armed only with a rusty
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804
Netscape/7.2 (ax), JackM stumbled into alt.www.webmaster and said:
> Allis wrote:
>
> Buffalo Springfield. Do I win anything? ;)
That and a dime gets you a penny whistle (at least you'll be ready when
AWW descends into the Carnival Spirit)
--
Whatever you do - do something.
| |
| Dylan Parry 2005-05-24, 7:47 pm |
| Using a pointed stick and some pebbles, William Tasso scraped this into
the dirt:
> (at least you'll be ready when AWW descends into the Carnival Spirit)
I read that totally wrong... thought we were about to start a mud
wrestling tournament :(
--
Dylan Parry
http://electricfreedom.org -- Where the Music Progressively Rocks!
| |
|
|
"Dylan Parry" <usenet@dylanparry.com> wrote in message
news:3fh20pF7o7vvU2@individual.net...
> Using a pointed stick and some pebbles, William Tasso scraped this into
> the dirt:
>
>
> I read that totally wrong... thought we were about to start a mud
> wrestling tournament :(
>
> --
> Dylan Parry
> http://electricfreedom.org -- Where the Music Progressively Rocks!
;)
http://www.carnavalsf.com/
| |
|
|
|
|
|
|
| William Tasso 2005-05-24, 7:47 pm |
| Forging a path through the Usenet jungle, armed only with a rusty
Microsoft Outlook Express 6.00.2600.0000, Allis stumbled into
alt.www.webmaster and said:
> ...
> Bay to Breakers. Just cuz....
Nooooooo nekkids
--
Whatever you do - do something.
| |
|
| Allis wrote:
> "William Tasso" <SpamBlocked@tbdata.com> wrote in message
> news:op.sragpybbm9g4qz-wnt@tbdata.com...
>
> http://www.baretobreakers.com/Main2.html
> Long page....
>
> Bay to Breakers. Just cuz....
What's the use of running around naked if there's no mud? :-)
--
Els http://locusmeus.com/
Sonhos vem. Sonhos vão. O resto é imperfeito.
- Renato Russo -
Now playing: Ike & Tina Turner - River Deep, Mountain High
| |
| William Tasso 2005-05-24, 7:47 pm |
| Forging a path through the Usenet jungle, armed only with a rusty
40tude_Dialog/2.0.15.1, Els stumbled into alt.www.webmaster and said:
> ...
> What's the use of running around naked if there's no mud? :-)
I understand your concerns and I'm glad you raised them.
You will have the opportunity to state your arguments before the AWW
Senate at the next sitting - DT&L TBA - where the issue of "mud: is it
compulsory for an accessible and usable running around naked session' will
be discussed.
In the meantime you have the right to continue practising however/wherever
you think best although there is no guarantee that this methodology will
be adopted by the standards body you may find (if you can gather enough
support) that you have created a de-facto standard that will be supported
by the major 'running around naked' event organisers.
Please feel free to support your case with full colour 8x10 glossy
photographs with circles and arrows. I can assure you that all evidence
will be carefully considered.
--
Whatever you do - do something.
| |
| Red E. Kilowatt 2005-05-24, 11:28 pm |
| "Charles Sweeney" <me@charlessweeney.com> wrote in message
news:Xns9660E66F2220Amecharlessweeneycom@130.133.1.4
> MGW wrote
>
>
>
> I preferred them when they first started, Jefferson Hang Glider.
Don't forget Jefferson Icarus and Jefferson Hot Air Balloon.
--
Red
| |
| Tina - AxisHOST, Inc. 2005-05-24, 11:28 pm |
| "Red E. Kilowatt" <kilowattREMOVE@aww-faq.org> wrote in message
news:EIPke.46627$887.975@tornado.socal.rr.com...
> "Charles Sweeney" <me@charlessweeney.com> wrote in message
> news:Xns9660E66F2220Amecharlessweeneycom@130.133.1.4
>
> Don't forget Jefferson Icarus and Jefferson Hot Air Balloon.
Preceeded by Jefferson Walking
|
|
|
|
| Copyright 2003 - 2008 forum4designers.com Software forum Computer Hardware reviews |