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Author Stargateinc.com aka stargate.com
Viper

2005-01-24, 11:17 pm

I had a domain at stargateinc.com aka stargate.com and it expired last
night. I forgot to renew it and today I went to renew it but its not in my
account. I got an email right after that from them saying I need to fax a
form to them to get it back.Guess how much they want to now renew it for a
year.... $150!#@$@#$%

Same thing happened at namecheap.com a year aho and they only wanted the
$8.88 it normally costs. I suggest everyone stay away from stargateinc.com
when getting a domain.


Tina - AffordableHOST, Inc.

2005-01-24, 11:17 pm


"Viper" <venomx@XXXXXXXXXX> wrote in message
news:ns6dnfK1MouOGmjcRVn-2g@comcast.com...
>I had a domain at stargateinc.com aka stargate.com and it expired last
>night. I forgot to renew it and today I went to renew it but its not in my
>account. I got an email right after that from them saying I need to fax a
>form to them to get it back.Guess how much they want to now renew it for a
>year.... $150!#@$@#$%
>
> Same thing happened at namecheap.com a year aho and they only wanted the
> $8.88 it normally costs. I suggest everyone stay away from stargateinc.com
> when getting a domain.



Did it expire last night...or did it go into redemption last night?
Generally, you get 30 days after a domain expires in which you can renew at
the normal price. After that, you get about another 30 days in which you
can renew it for about a $200 penalty fee.

--Tina
--
http://www.AffordableHOST.com - Multi-Domain & Reseller Cpanel Hosting
http://www.AxisHost.com - High bandwidth Cpanel Hosting
++ 20% Discount Coupon Code ++: newsgroup
Serving the web since 1997


Charles Sweeney

2005-01-24, 11:17 pm

Viper wrote

> I had a domain at stargateinc.com aka stargate.com and it expired last
> night. I forgot to renew it and today I went to renew it but its not
> in my account. I got an email right after that from them saying I need
> to fax a form to them to get it back.Guess how much they want to now
> renew it for a year.... $150!#@$@#$%


Ouch! Funny thing. I have started moving some domains to a new
registrar, godaddy. For one of my existing registrars (opensrs through
ukreg) there is no fee to move a name away. One of my other registrars
(easyspace.com) wants £50 +VAT (nearly $100) to move a name away!!

I emailed them yesterday and told them I thought it was criminal, and
suggested I might complain to Internic about it. Haven't heard from
them yet.

--
Charles Sweeney
http://CharlesSweeney.com
Viper

2005-01-24, 11:17 pm

Tina - AffordableHOST, Inc. wrote:
> "Viper" <venomx@XXXXXXXXXX> wrote in message
> news:ns6dnfK1MouOGmjcRVn-2g@comcast.com...
>
>
> Did it expire last night...or did it go into redemption last night?
> Generally, you get 30 days after a domain expires in which you can
> renew at the normal price. After that, you get about another 30 days
> in which you can renew it for about a $200 penalty fee.
>
> --Tina


Went into redemption last night. I got an email asking for $150 to get it
back. Plus since I dont have a fax Ill have to pay the local fax place to
send the fax for me. Plus thats a security thing because the info they want
faxed includes my CC info. Very unprofessional in my opinion.


Viper

2005-01-24, 11:17 pm

Charles Sweeney wrote:
> Viper wrote
>
>
> Ouch! Funny thing. I have started moving some domains to a new
> registrar, godaddy. For one of my existing registrars (opensrs
> through ukreg) there is no fee to move a name away. One of my other
> registrars (easyspace.com) wants £50 +VAT (nearly $100) to move a
> name away!!
>
> I emailed them yesterday and told them I thought it was criminal, and
> suggested I might complain to Internic about it. Haven't heard from
> them yet.


I doubt you will hear from them. They have your domain and they have your
money either way. :( Doubt ICANN will help you. :(


Tina - AffordableHOST, Inc.

2005-01-24, 11:17 pm

"Viper" <venomx@XXXXXXXXXX> wrote in message
news:gNCdnTdxuY_pOWjcRVn-hQ@comcast.com...
> Tina - AffordableHOST, Inc. wrote:
>
> Went into redemption last night. I got an email asking for $150 to get it
> back. Plus since I dont have a fax Ill have to pay the local fax place to
> send the fax for me. Plus thats a security thing because the info they
> want faxed includes my CC info. Very unprofessional in my opinion.




So, it was expired for a month before you decided it was important enough to
renew? You're lucky they only charge $150. Many registrars charge much
more, once it goes into redemption. I don't know of any registrar that
doesn't charge a penalty fee like that.

--Tina

--
http://www.AffordableHOST.com - Multi-Domain & Reseller Cpanel Hosting
http://www.AxisHost.com - High bandwidth Cpanel Hosting
++ 20% Discount Coupon Code ++: newsgroup
Serving the web since 1997


Richard

2005-01-24, 11:17 pm

On Mon, 24 Jan 2005 18:36:59 -0500 Viper wrote:

> I had a domain at stargateinc.com aka stargate.com and it expired last
> night. I forgot to renew it and today I went to renew it but its not in
> my
> account. I got an email right after that from them saying I need to fax
> a
> form to them to get it back.Guess how much they want to now renew it
> for a
> year.... $150!#@$@#$%


> Same thing happened at namecheap.com a year aho and they only wanted
> the
> $8.88 it normally costs. I suggest everyone stay away from
> stargateinc.com
> when getting a domain.



You'd be better off registering a whole new domain name.
$150 is extortion.
How about www.yetanotherstargatefanclubsite.com ?



jonathanthio@yahoo.com.sg

2005-01-25, 4:21 am

Well, what about waiting for 30 days. Then buy it again at $6. And
don't repeat the same mistake.

Jonathan

Chris Hope

2005-01-25, 4:21 am

jonathanthio@yahoo.com.sg wrote:

> Well, what about waiting for 30 days. Then buy it again at $6. And
> don't repeat the same mistake.


Except there's no guarantee he'll get it. Someone else might get it
first. There's a lot of people who buy expired domain names.

--
Chris Hope - The Electric Toolbox - http://www.electrictoolbox.com/
Viper

2005-01-25, 4:21 am

Tina - AffordableHOST, Inc. wrote:
> "Viper" <venomx@XXXXXXXXXX> wrote in message
> news:gNCdnTdxuY_pOWjcRVn-hQ@comcast.com...
>
>
>
> So, it was expired for a month before you decided it was important
> enough to renew? You're lucky they only charge $150. Many
> registrars charge much more, once it goes into redemption. I don't
> know of any registrar that doesn't charge a penalty fee like that.
>
> --Tina


No the domain was good until the 23rd of this month. Its now in redemption.
No holding period what so ever.
I have 10 days according to them before they release it.


Viper

2005-01-25, 4:21 am

Richard wrote:
> On Mon, 24 Jan 2005 18:36:59 -0500 Viper wrote:
>
>
>
>
> You'd be better off registering a whole new domain name.
> $150 is extortion.
> How about www.yetanotherstargatefanclubsite.com ?


Well I would but a email address from that domain is in my paypal account
and when I try to remove it paypal says the card number is wrong. The card
number is right because its the same card # I added to Paypal.

If I dont pay I will end up losing my paypal account if someone else
registers the domain.


Matt Probert

2005-01-25, 4:22 am

Once upon a time, far far away, the king summoned "Viper"
<venomx@XXXXXXXXXX> who replied:

>I had a domain at stargateinc.com aka stargate.com and it expired last
>night. I forgot to renew it and today I went to renew it but its not in my
>account. I got an email right after that from them saying I need to fax a
>form to them to get it back.Guess how much they want to now renew it for a
>year.... $150!#@$@#$%



$150 ? Perhaps we could organise a collection here, among all your
friends. If they all put in one dollar, that should raise....er...oh
yes, I forgot. You either spam copped them or insulted them.

Oh well, never mind.

It must be lonely at the top.

Matt

Viper

2005-01-25, 4:22 am

Matt Probert wrote:
> Once upon a time, far far away, the king summoned "Viper"
> <venomx@XXXXXXXXXX> who replied:
>
>
>
> $150 ? Perhaps we could organise a collection here, among all your
> friends. If they all put in one dollar, that should raise....er...oh
> yes, I forgot. You either spam copped them or insulted them.
>
> Oh well, never mind.
>
> It must be lonely at the top.
>
> Matt


Name one regular that I have reported for spam. What you cant? oh my....


Charles Sweeney

2005-01-25, 7:23 am

Viper wrote

> Plus since I dont have a fax


If you have a scanner, you can send a fax from your PC.

--
Charles Sweeney
http://CharlesSweeney.com
Charles Sweeney

2005-01-25, 7:23 am

Viper wrote

> Charles Sweeney wrote:
>
> I doubt you will hear from them. They have your domain and they have
> your money either way. :( Doubt ICANN will help you. :(


I just wondered if they had a rule about this. Remember, being a
registrar isn't a God given right, they must comply with Internic/ICANN
rules.

--
Charles Sweeney
http://CharlesSweeney.com
Viper

2005-01-25, 7:24 pm

Charles Sweeney wrote:
> I just wondered if they had a rule about this. Remember, being a
> registrar isn't a God given right, they must comply with
> Internic/ICANN rules.


Got a reply from Stargate today. Anyone have an email at ICANN to report
this scam?

The information regarding your domain being in redemption was incorrect.
Unfortunately, the actual status is that your domain name has expired and is
currently in the Late Renewal period. To renew a name during the Late
Renewal period, the cost is $99.95. If you wish to renew this name, complete
the attached form and return it to me via fax. If you choose not to renew
the name it will remain in the Late Renewal period for as many as 45 days
after which, the name will be allocated for use at Stargate's discretion.
Please be aware that the Late Renewal period is your opportunity to retain
the domain name. If you choose not to, the name may not be available for
registration in the future. Let me know if you have any questions.


Sincerely,

Don Welbourn
Stargate Holdings Corp.
VP Sales / Consumer Relations
800-282-6541 ext 22.
donw@stargate.com
www.stargate.com


Chris Hope

2005-01-25, 7:24 pm

Viper wrote:

> Charles Sweeney wrote:
>
> Got a reply from Stargate today. Anyone have an email at ICANN to
> report this scam?
>
> The information regarding your domain being in redemption was
> incorrect. Unfortunately, the actual status is that your domain name
> has expired and is currently in the Late Renewal period. To renew a
> name during the Late Renewal period, the cost is $99.95. If you wish
> to renew this name, complete the attached form and return it to me via
> fax. If you choose not to renew the name it will remain in the Late
> Renewal period for as many as 45 days after which, the name will be
> allocated for use at Stargate's discretion. Please be aware that the
> Late Renewal period is your opportunity to retain the domain name. If
> you choose not to, the name may not be available for registration in
> the future. Let me know if you have any questions.


Pretty stupid you have to do it by fax.

--
Chris Hope - The Electric Toolbox - http://www.electrictoolbox.com/
Viper

2005-01-25, 7:24 pm

Chris Hope wrote:
> Viper wrote:
>
>
> Pretty stupid you have to do it by fax.


That and see where he says they can do witht he domain as they wish? :(


Chris Hope

2005-01-25, 7:24 pm

Viper wrote:

> Chris Hope wrote:
>
> That and see where he says they can do witht he domain as they wish?
> :(


Yes very interesting, especially when at that point they're supposed to
release it to the public.

The correct procedure, IIRC, is something like this:

1. Domain expires and goes into a redemption period which is a maximum
of 30 days. At this stage the domain is not available for dns lookups
and can be renewed.

2. Domain then moves into a pending delete period which is 5 days. I'm
not sure if anything can be done at this stage other than wait.

3. Domain is deleted and is now free for anyone to register.

Anyone can feel free to correct me if I am wrong.

--
Chris Hope - The Electric Toolbox - http://www.electrictoolbox.com/
Viper

2005-01-25, 7:24 pm

Chris Hope wrote:
> Viper wrote:
>
>
> Yes very interesting, especially when at that point they're supposed
> to release it to the public.
>
> The correct procedure, IIRC, is something like this:
>
> 1. Domain expires and goes into a redemption period which is a maximum
> of 30 days. At this stage the domain is not available for dns lookups
> and can be renewed.
>
> 2. Domain then moves into a pending delete period which is 5 days. I'm
> not sure if anything can be done at this stage other than wait.
>
> 3. Domain is deleted and is now free for anyone to register.
>
> Anyone can feel free to correct me if I am wrong.


Well I left a domain go before because I didnt have the cash at that time. I
see its on a site for sale for $600 so I am guessing this is what they do
with the domains that expire that they are the register of


Steve Sobol

2005-01-25, 7:24 pm

Chris Hope wrote:

> The correct procedure, IIRC, is something like this:
>
> 1. Domain expires and goes into a redemption period which is a maximum
> of 30 days. At this stage the domain is not available for dns lookups
> and can be renewed.
>
> 2. Domain then moves into a pending delete period which is 5 days. I'm
> not sure if anything can be done at this stage other than wait.
>
> 3. Domain is deleted and is now free for anyone to register.
>
> Anyone can feel free to correct me if I am wrong.


The redemption period was put into place to make it more costly for domain
speculators to jump on a domain the second it expires. But it's a horrid idea
that should be gotten rid of immediately. Even if a registrar charges $150
during the redemption period, the domain slimebags will never accept that
little money once they have the domain, and it screws over many innocent people
whose only problem was that they forgot to renew their domain.



--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"In case anyone was wondering, that big glowing globe above the Victor
Valley is the sun." -Victorville _Daily Press_ on the unusually large
amount of rain the Southland has gotten this winter (January 12th, 2005)
Chris Hope

2005-01-25, 7:24 pm

Steve Sobol wrote:

> Chris Hope wrote:
>
>
> The redemption period was put into place to make it more costly for
> domain speculators to jump on a domain the second it expires. But it's
> a horrid idea that should be gotten rid of immediately. Even if a
> registrar charges $150 during the redemption period, the domain
> slimebags will never accept that little money once they have the
> domain, and it screws over many innocent people whose only problem was
> that they forgot to renew their domain.


So what are you saying the solution is? Only the domain name holder can
re-register it during the redemption period so it offers them a month's
protection if they forgot to pay for it (or never got the renewal
notices, which I've seen happen before).

--
Chris Hope - The Electric Toolbox - http://www.electrictoolbox.com/
Charles Sweeney

2005-01-25, 7:24 pm

Viper wrote

> Anyone have an email at ICANN to
> report this scam?


Complaint form here:

http://reports.internic.net/cgi/reg...blem-report.cgi

Give it to em!

I still haven't heard back from my scamming registrar, so you might keep
the form warm for me!

--
Charles Sweeney
http://CharlesSweeney.com
Viper

2005-01-25, 11:19 pm

Charles Sweeney wrote:
> Viper wrote
>
>
> Complaint form here:
>
> http://reports.internic.net/cgi/reg...blem-report.cgi
>
> Give it to em!
>
> I still haven't heard back from my scamming registrar, so you might
> keep the form warm for me!


Thanks!
I will hold off until I can move all my domaisn from them first since it
also send the complaint to the register. I dont want them taking my other
domains. I already told them off in the reply to their last email.


Charles Sweeney

2005-01-25, 11:19 pm

Viper wrote

> I will hold off until I can move all my domaisn from them first


LOL! Don't tell anyone, but I am doing the same thing with one of my
registrars!

--
Charles Sweeney
http://CharlesSweeney.com
Steve Sobol

2005-01-26, 4:28 am

Chris Hope wrote:

> So what are you saying the solution is? Only the domain name holder can
> re-register it during the redemption period so it offers them a month's
> protection if they forgot to pay for it (or never got the renewal
> notices, which I've seen happen before).


The solution is not to charge an exorbitant fee during the redemption period.



--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"In case anyone was wondering, that big glowing globe above the Victor
Valley is the sun." -Victorville _Daily Press_ on the unusually large
amount of rain the Southland has gotten this winter (January 12th, 2005)
Chris Hope

2005-01-26, 4:28 am

Steve Sobol wrote:

> Chris Hope wrote:
>
>
> The solution is not to charge an exorbitant fee during the redemption
> period.


Oh I agree. I didn't realise that's what you were meaning. They should
only charge what they would normally charge for a year's fee.

--
Chris Hope - The Electric Toolbox - http://www.electrictoolbox.com/
commentchecker@yahoo.com.sg

2005-01-28, 7:43 pm

Act like the domain name is not important. Wait for 45 days. They'll
release it.

Ken

2005-01-28, 7:43 pm

On Tue, 25 Jan 2005 20:06:54 -0800, Steve Sobol <sjsobol@JustThe.net>
wrote:

>The solution is not to charge an exorbitant fee during the redemption period.


The solution is to pay attention to when your domains' registration
periods end and don't let them expire.

--
Ken
http://www.ke9nr.net/
Steve Sobol

2005-01-28, 7:43 pm

Ken wrote:
> On Tue, 25 Jan 2005 20:06:54 -0800, Steve Sobol <sjsobol@JustThe.net>
> wrote:
>
>
>
>
> The solution is to pay attention to when your domains' registration
> periods end and don't let them expire.


Ultimately, yes. But they need to not jack up the price just because you forgot
to renew.



--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"In case anyone was wondering, that big glowing globe above the Victor
Valley is the sun." -Victorville _Daily Press_ on the unusually large
amount of rain the Southland has gotten this winter (January 12th, 2005)
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