Microsoft Publisher - Re: IE7 issue

Author

Re: IE7 issue

PA Bear

2007-04-02, 10:16 pm

X-post to Publisher and Publisher.Webdesign newsgroups via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

DavidF wrote:
> I help out in the Publisher webdesign group. Now that you have finished
> laughing, I am seeing an issue with IE7, that is becoming more common, and
> hope someone here can offer some insight as to how to fix it.
>
> Using Publisher a person can preview their site in IE on their computer
> prior to actually uploading the html to their web host. Some people who
> have
> "upgraded" to IE7 have lost the ability to preview their website. The
> sites
> will preview, but the images don't load. They get the infamous red x, or
> an
> error message. So far I have had people who are using Pub 2000, 2003 and
> 2007 report this, and I think XP. I haven't been able to pin down what is
> breaking the function.
>
> The best description of an error message I have got so far is "i push the
> preview icon, a box comes upsaying it is prepairing a preview when another
> window opens and says' publisher cannot generate a picture on page 1 into
> a
> graphic for your web site.' it also says about the graphic being too large
> or the computer low on memory. i have 1 gig ram and lots of space on the
> hard drive so i don't think its low memory, and the pics are small, and
> compressed in jpg format, they are not large file size."
>
> It is not Norton AV, as at least one poster has reported back they do not
> have it installed.
>
> It is not Internet options > Advanced > Multimedia and show pictures not
> being ticked.
>
> I have IE7 installed on a test partition with XP, but cannot reproduce the
> issue, but XP is patched only to SP2.
>
> Anyone have a suggestion as to what setting in IE7 can be changed, or
> perhaps which patch that might be automatically installed, that might be
> causing this? Thanks.
>
> DavidF

DavidF

2007-04-02, 10:16 pm

Thanks...I think. I actually did want to post this in the IE group, as no
one has come up with an answer in the Publisher groups.

Do you have any suggestions? Would there be another group where asking this
question would be more appropriate?

I forgot to add to my initial post that if the user uninstalls IE7, and
rolls back to IE6, the web page preview function is restored.

DavidF

"PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
news:et7kCZXdHHA.3408@TK2MSFTNGP03.phx.gbl...
> X-post to Publisher and Publisher.Webdesign newsgroups via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> DavidF wrote:
>

PA Bear

2007-04-02, 10:16 pm

Still X-posting to the Publisher newsgroups.

> I forgot to add to my initial post that if the user uninstalls IE7, and
> rolls back to IE6, the web page preview function is restored.

I'd rather one or more Publisher experts weigh in on this (e.g., Is this
known behavior?) but the user *may* have had a "horked" (dirty/incomplete)
install of IE7.

Required reading IMHO before installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/ie/default.mspx as the installation source,
not Automatic/Windows Update.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/20...plications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/....asp?frame=true

Release Notes
http://msdn2.microsoft.com/ie/Aa740486
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

DavidF wrote:[color=darkred]
> Thanks...I think. I actually did want to post this in the IE group, as no
> one has come up with an answer in the Publisher groups.
>
> Do you have any suggestions? Would there be another group where asking
> this
> question would be more appropriate?
>
> I forgot to add to my initial post that if the user uninstalls IE7, and
> rolls back to IE6, the web page preview function is restored.
>
> DavidF
>
> "PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
> news:et7kCZXdHHA.3408@TK2MSFTNGP03.phx.gbl...

JoAnn Paules

2007-04-02, 10:16 pm

Hi Robear -

It's rare to see you pop in here.

Was over near your neck of the woods the weekend before last. Maybe now that
the weather's getting nicer, I may have to plan a road trip and stop in and
visit you. :-)

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

"PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
news:et7kCZXdHHA.3408@TK2MSFTNGP03.phx.gbl...
> X-post to Publisher and Publisher.Webdesign newsgroups via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> DavidF wrote:
>

Mike Koewler

2007-04-02, 10:16 pm

<Preface> Also cross-posting as I don't know which NG you are viewing
from. Not an IE user, except to test web pages, but one who tries to
help out in the Publisher.Webdesign NG. </Preface>

Are these tips shown, in the proverbial large type, before a user
installs IE7? I'm not trying to jump on the "Blame MS for all the
world's ills" bandwagon, but it seems to me that the company has a
history of assuming every user is very savvy and will read the manual
before doing anything, when this simply isn't true. Does a screen show
up saying "It is strongly recommended using
http://www.microsoft.com/windows/ie/default.mspx as the installation
source, not Automatic/Windows Update" or is the user left to figure this
out after the fact?

Again, I'm not blaming you for pointing things out, but my experience is
that "some" MVPs can get programmers to listen to them a bit.

Mike

PA Bear wrote:

> Still X-posting to the Publisher newsgroups.
>
>
>
> I'd rather one or more Publisher experts weigh in on this (e.g., Is this
> known behavior?) but the user *may* have had a "horked"
> (dirty/incomplete) install of IE7.
>
> Required reading IMHO before installing IE7:
>
> Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
> http://www.ie-vista.com/known_issues.html#pre-install
>
> [And I strongly recommend using
> http://www.microsoft.com/windows/ie/default.mspx as the installation
> source, not Automatic/Windows Update.]
>
> IEBlog : IE7 Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/20...plications.aspx
>
>
> What's New in Internet Explorer 7
> http://msdn.microsoft.com/workshop/....asp?frame=true
>
>
> Release Notes
> http://msdn2.microsoft.com/ie/Aa740486

PA Bear

2007-04-02, 10:16 pm

> Again, I'm not blaming you for pointing things out, but my experience is
> that "some" MVPs can get programmers to listen to them a bit.

Well, we /try/. I don't know of one MVP who feels that pushing IE7 via
Windows Update was a good idea.

Mike, yours is a question OT to the topic at hand at this point. Feel free
to begin a new thread in IE General to discuss this further, please. I
don't want to confuse the OP of this thread. Thanks.
--
~PA Bear

Mike Koewler wrote:[color=darkred]
> <Preface> Also cross-posting as I don't know which NG you are viewing
> from. Not an IE user, except to test web pages, but one who tries to
> help out in the Publisher.Webdesign NG. </Preface>
>
> Are these tips shown, in the proverbial large type, before a user
> installs IE7? I'm not trying to jump on the "Blame MS for all the
> world's ills" bandwagon, but it seems to me that the company has a
> history of assuming every user is very savvy and will read the manual
> before doing anything, when this simply isn't true. Does a screen show
> up saying "It is strongly recommended using
> http://www.microsoft.com/windows/ie/default.mspx as the installation
> source, not Automatic/Windows Update" or is the user left to figure this
> out after the fact?
>
> Again, I'm not blaming you for pointing things out, but my experience is
> that "some" MVPs can get programmers to listen to them a bit.
>
> Mike
>
> PA Bear wrote:
>

DavidF

2007-04-03, 6:16 pm

Thanks for the resource links. I hope you are correct, that the issues are
because of a "horked" install. I will pass on your recommendations.

As to this being a "known behavior", it is only "known" in the Publisher
webdesign newsgroup by observation of the number of related posts. The issue
has not been submitted to MSFT.

Thanks again.

DavidF

"PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
news:OpN4BMYdHHA.2332@TK2MSFTNGP04.phx.gbl...
> Still X-posting to the Publisher newsgroups.
>
>
> I'd rather one or more Publisher experts weigh in on this (e.g., Is this
> known behavior?) but the user *may* have had a "horked" (dirty/incomplete)
> install of IE7.
>
> Required reading IMHO before installing IE7:
>
> Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
> http://www.ie-vista.com/known_issues.html#pre-install
>
> [And I strongly recommend using
> http://www.microsoft.com/windows/ie/default.mspx as the installation
> source, not Automatic/Windows Update.]
>
> IEBlog : IE7 Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/20...plications.aspx
>
> What's New in Internet Explorer 7
> http://msdn.microsoft.com/workshop/....asp?frame=true
>
> Release Notes
> http://msdn2.microsoft.com/ie/Aa740486
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> DavidF wrote:
>

Ildhund

2007-04-03, 6:16 pm

(posting from m.p.ie.general - can't see the OP)

A long shot - have you perhaps run into the Local Machine Lockdown trap?
("[a web browser control] error is occurring because of an unforeseen
dependency between an IE6 XPSP2 security feature (Local Machine Zone
Lockdown) and a new IE7 security feature designed to protect users from
improper cross-domain access to their local file system." Have a look at
http://forums.microsoft.com/MSDN/Sh...813117&SiteID=1
and try adding Publisher to the key.

Noel

"DavidF" <Nope@nospam.com> wrote in message
news:OAcFk8edHHA.4172@TK2MSFTNGP05.phx.gbl...
> Thanks for the resource links. I hope you are correct, that the issues are
> because of a "horked" install. I will pass on your recommendations.
>
> As to this being a "known behavior", it is only "known" in the Publisher
> webdesign newsgroup by observation of the number of related posts. The
> issue has not been submitted to MSFT.
>
> Thanks again.
>
> DavidF
>
> "PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
> news:OpN4BMYdHHA.2332@TK2MSFTNGP04.phx.gbl...
>
>

Robert Aldwinckle

2007-04-03, 6:16 pm

(replying to OP through PA Bear's post to maintain cross-post)
"PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
news:et7kCZXdHHA.3408@TK2MSFTNGP03.phx.gbl...
> X-post to Publisher and Publisher.Webdesign newsgroups via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> DavidF wrote:

FWIW (synchronicity) I have just discovered that some Office generated
HTML pages also generate their own diagnostics when rendered.
Who knew? <eg>

http://www.microsoft.com/communitie...f7cf&sloc=en-us

Try running ProcMon (FileMon) to see if there is a diagnostic file generated
for your Red-X condition too?

If my above example is any guide it looks as if a significant variable, which
you may not be considering, is whether all the machines have the same
level of Office software installed. E.g. I don't and I don't see the reported
problem symptom.

HTH

Robert Aldwinckle
---

[color=darkred]
>

DavidF

2007-04-04, 6:19 pm

Thanks for the lead.

DavidF

"Ildhund" <jnllb@removemsn.com> wrote in message
news:ubAU6efdHHA.4916@TK2MSFTNGP06.phx.gbl...[color=darkred]
> (posting from m.p.ie.general - can't see the OP)
>
> A long shot - have you perhaps run into the Local Machine Lockdown trap?
> ("[a web browser control] error is occurring because of an unforeseen
> dependency between an IE6 XPSP2 security feature (Local Machine Zone
> Lockdown) and a new IE7 security feature designed to protect users from
> improper cross-domain access to their local file system." Have a look at
> http://forums.microsoft.com/MSDN/Sh...813117&SiteID=1
> and try adding Publisher to the key.
>
> Noel
>
>
> "DavidF" <Nope@nospam.com> wrote in message
> news:OAcFk8edHHA.4172@TK2MSFTNGP05.phx.gbl...

DavidF

2007-04-04, 6:19 pm

Thanks Robert. I have posted your list of references to 3 or 4 users with
the issue, and am hoping that one or more of them will work through the
different suggestions, and post back with their results.

DavidF

"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:%23mrUF3fdHHA.4960@TK2MSFTNGP02.phx.gbl...
> (replying to OP through PA Bear's post to maintain cross-post)
> "PA Bear" <PABearMVP@XXXXXXXXXX> wrote in message
> news:et7kCZXdHHA.3408@TK2MSFTNGP03.phx.gbl...
>
>
> FWIW (synchronicity) I have just discovered that some Office generated
> HTML pages also generate their own diagnostics when rendered.
> Who knew? <eg>
>
> http://www.microsoft.com/communitie...f7cf&sloc=en-us
>
>
> Try running ProcMon (FileMon) to see if there is a diagnostic file
> generated
> for your Red-X condition too?
>
> If my above example is any guide it looks as if a significant variable,
> which
> you may not be considering, is whether all the machines have the same
> level of Office software installed. E.g. I don't and I don't see the
> reported
> problem symptom.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>
>
>