Microsoft Publisher - all MS programs encounter errors and shut down

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all MS programs encounter errors and shut down

Nancy

2006-03-05, 6:16 pm

OK let's see if I can get it typed this time without a shutdown of IE. Any
MS program I use encounters error after 2-5 mintues and shutsdown. All
Office products, Front Page, Publisher, IE MS anti spyware. Randomly. I am
running Windows XP and Office XP with all updates current. I just loaded the
new MS Defender also. I have Norton too. This is a new computer.

JoAnn Paules [MVP]

2006-03-05, 6:16 pm

Can you tell us exactly what happens? Exactly error messages, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]

"Nancy" <Nancy@discussions.microsoft.com> wrote in message
news:400DEFD8-CD70-4651-BBA5-C8B8DF68FA1E@microsoft.com...
> OK let's see if I can get it typed this time without a shutdown of IE.
> Any
> MS program I use encounters error after 2-5 mintues and shutsdown. All
> Office products, Front Page, Publisher, IE MS anti spyware. Randomly. I
> am
> running Windows XP and Office XP with all updates current. I just loaded
> the
> new MS Defender also. I have Norton too. This is a new computer.

Nancy

2006-03-05, 10:16 pm

A white box pops up and it will say: MS "word" (or whichever program I'm in)
encounterd and error and needs to close. Then it gives me the choice if I
want to report to MS or not. I have been. I also went to control
panel>administrative tools> event viewer and I can see many items in here but
don't know what to do from here.
I have repaired office, didn't help. Uninstalled office and installed
office. None seem to help. After I had uninstalled office and before I had
installed it again, I was in EI and got the same error again...so that was
without any office program on my computer.

"JoAnn Paules [MVP]" wrote:

> Can you tell us exactly what happens? Exactly error messages, etc.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
>
>
> "Nancy" <Nancy@discussions.microsoft.com> wrote in message
> news:400DEFD8-CD70-4651-BBA5-C8B8DF68FA1E@microsoft.com...
>
>
>

David Bartosik

2006-03-13, 6:30 pm

This forum on Publisher web design is not really a place to get the best help
for such an issue(s).
You should be using a Windows XP support forum.
Most likely Windows XP is shutting things down due to some issue so that it
can protect the state of the OS, that's what it's designed to do.
Some common sense things to try before you seek help from Windows XP experts
would be ....
1) uninstall Norton (crap imo and others) and see if that helps.
2) use system restore. restore to a previous time when you thing the pc ran
fine.

--
David Bartosik - [MSFT MVP]
http://www.davidbartosik.com

"Nancy" wrote:
[color=darkred]
> A white box pops up and it will say: MS "word" (or whichever program I'm in)
> encounterd and error and needs to close. Then it gives me the choice if I
> want to report to MS or not. I have been. I also went to control
> panel>administrative tools> event viewer and I can see many items in here but
> don't know what to do from here.
> I have repaired office, didn't help. Uninstalled office and installed
> office. None seem to help. After I had uninstalled office and before I had
> installed it again, I was in EI and got the same error again...so that was
> without any office program on my computer.
>
> "JoAnn Paules [MVP]" wrote:
>