Microsoft Publisher

Author

help

David Bartosik - MS MVP

2004-01-21, 4:29 pm

Please note that proper use of these forums include not posting attachments.
Postings are to be plain text only. Fyi, forums with the word "binaries" in
the forum name 'are' for posting attachments.

Questions:
- have you sent the error report?
- if yes did it return a possible resolution?
- if no, please do so.
- have you installed Office XP Service Packs 1 and 2?
- are you using Norton AV?
- are you on a network?
- is this pub file from a previous version?
- have you installed the latest printer drivers for your printer?
- is this in all pub files or just one?

--
David Bartosik - MS MVP
for Publisher help:
www.davidbartosik.com
enter to win Pub 2003:
www.davidbartosik.com/giveaway.aspx

quote:

> i use publisher 2002 from office xp suite and ive used it for months
>
> but no longer can i use publisher,every time i try to save and only when i
> try to save does it crash and these 2 headings appear on the screen
>
> c attatchments
>
> there is nothing wrong with any other part of the office pack ie:

exel,word

quote:

> etc etc
>
> just publisher has the problem
>
> i can work all night on a project but when it comes to saving- save or

save

quote:

> as
>
> it just comes up with the error
>
> please help
>
> craig hannay
>
> channay1@blueyonder.co.uk
>
>
>

David Bartosik - MS MVP

2004-01-21, 4:29 pm

Another thing to note, don't put your email address in forums.
I'm sure you'll realize that within a couple of days.

--
David Bartosik - MS MVP
for Publisher help:
www.davidbartosik.com
enter to win Pub 2003:
www.davidbartosik.com/giveaway.aspx

craighannay

2004-01-22, 7:29 pm

yes i sent an error report
yes it suggested an update pack
wouldnt let me install service pk 1,after waiting 30 mins to download,it
would let me download service pk 2 ,but its useless without pk 1
yes i use norton AV and firewall also internet security
i am not on a network
all my files are current with offfice xp - 2002
yes i have installed latest printer drivers
and lastly every pub file does the same

craig

"David Bartosik - MS MVP" <dbartosik@mvps.org> wrote in message
news:OTaVdjF4DHA.2184@TK2MSFTNGP10.phx.gbl...

quote:

> Please note that proper use of these forums include not posting

attachments.

quote:

> Postings are to be plain text only. Fyi, forums with the word "binaries"

quote:

> the forum name 'are' for posting attachments.
>
> Questions:
> - have you sent the error report?
> - if yes did it return a possible resolution?
> - if no, please do so.
> - have you installed Office XP Service Packs 1 and 2?
> - are you using Norton AV?
> - are you on a network?
> - is this pub file from a previous version?
> - have you installed the latest printer drivers for your printer?
> - is this in all pub files or just one?
>
> --
> David Bartosik - MS MVP
> for Publisher help:
> www.davidbartosik.com
> enter to win Pub 2003:
> www.davidbartosik.com/giveaway.aspx
>
>
i[QUOTE][color=darkred]
> exel,word
> save
>
>

David Bartosik - MS MVP

2004-01-22, 9:29 pm

I suspected the Norton AV. Norton AV is a proven culprit in causing many
issues with Office products. I recommend you disable Norton AV and visit MS
Update - http://v4.windowsupdate.microsoft.com/en/default.asp and get the
machine updated.
Once you're at SP 2 and have disabled Norton than try your pub files again.
And post back the results. Just fyi, Norton AV has been proven to sometimes
corrupt Pub files.

--
David Bartosik - MS MVP
for Publisher help:
www.davidbartosik.com
enter to win Pub 2003:
www.davidbartosik.com/giveaway.aspx

"craighannay" <channay1@blueyonder.co.uk> wrote in message
news:lfYPb.1564$nd4.52@news-binary.blueyonder.co.uk...

quote:

> yes i sent an error report
> yes it suggested an update pack
> wouldnt let me install service pk 1,after waiting 30 mins to download,it
> would let me download service pk 2 ,but its useless without pk 1
> yes i use norton AV and firewall also internet security
> i am not on a network
> all my files are current with offfice xp - 2002
> yes i have installed latest printer drivers
> and lastly every pub file does the same
>
> craig
>
> "David Bartosik - MS MVP" <dbartosik@mvps.org> wrote in message
> news:OTaVdjF4DHA.2184@TK2MSFTNGP10.phx.gbl...
> attachments.
> in
when[QUOTE][color=darkred]
> i
>
>