| Steve Easton 2007-03-03, 10:16 pm |
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"Ember" <Ember@discussions.microsoft.com> wrote in message
news:5B70147E-0490-40C6-BB73-AF522E6FB12F@microsoft.com...
>I have a section of our site that requires a user name and password
>(managed
> at the host level only as far as I can tell). Some users report having to
> enter this information in multiple times before they can log in. Anyone
> know
> why (besides user error)?
User names and passwords are CaSe SeNsAtIvE.
Could the problem be that the users are not following that rule??
> Second question, this section of the site can be initally accessed by any
> site visitor but if they do not know the user name and password they are
> forced to close our site completely. Clicking the "cancel" option on the
> log
> in screen or clicking the "back" button on their browser only makes the
> log
> in screen reappear. Anyone know why?
That's pretty much normal for a password protected site.
The cancel button makes the Password dialog reappear because the browser
tries to load the page again when the button is pressed,
the server says "Nope" you have to log in.
As for the back button, if the user went straight to that part of the site,
there's nothing for the browser to go "Back" to.
--
Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm
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