Dreamweaver - Code erased after ftp upload

Author

Code erased after ftp upload

dinaji

2005-08-22, 4:18 am

Code gets deleted after ftp upload to server. How can it happen? How can I fix
it? Can you help? Please find a sample below:
After uploading:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1"></HEAD>
<BODY></BODY></HTML>

The original document is this:

<html>
<head>
<title>contact</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<script language="JavaScript" src="javascript/navigation.js"></script>
<link rel="stylesheet" href="stylesheets/default.css" type="text/css">
</head>
<body bgcolor="#191C40" topmargin="20" marginheight="20"
tracingsrc="tracing1.gif" tracingopacity="40">
<table width="687" border="0" cellspacing="0" cellpadding="0" align="center">
<tr> <td width="128" height="26" align="left" valign="top"
bgcolor="#B4072F"><img src="img/corner_tl1.gif" width="128"
height="26"></td><td width="380" height="26" bgcolor="#B4072F"> </td><td
width="154" height="26" bgcolor="#B4072F"> </td><td width="25" height="26"
align="right" valign="top" bgcolor="#B4072F"><img src="img/corner_tr.gif"
width="25" height="26"></td></tr>
<tr>
<td width="128" height="60" bgcolor="#B4072F"><a href="index.html"><img
src="img/logo.gif" alt="DINA Consulting Inc" width="128" height="60"
border="0"></a></td>
<td width="380" height="60" background="img/contact_bg.gif"
bgcolor="AAD1C6"><img src="img/pic5_1.jpg" width="380" height="60"></td><td
width="154" height="60" bgcolor="#FFFFFF"><img src="img/dinahensel.gif"
width="154" height="60"></td><td width="25" height="60"
bgcolor="#B4072F"> </td></tr>
<tr>
<td width="128" valign="top" bgcolor="#B4072F"><p> </p><a href="company.html"
class="SideNav">Company</a><br> <a href="services.html" class="SideNav"
>Services</a><br> <a href="quote.html" class="SideNav">Get a Quote</a><br> <a
href="portfolio.html" class="SideNav">Portfolio</a><br> <a href="contact.html"
class="SideNav">Contact</a><br>
<p><br>
</p>
</td>
<td align="right" valign="top" width="380" bgcolor="#FFFFFF">
<a href="index.html"><img src="img/tab_bl.gif" width="83" height="12"
border="0"></a><table width="380" border="0" cellspacing="0" cellpadding="14">
<tr>
<td width="330" align="left" valign="top">
<h1><strong>Contact</strong></h1>
</td>
</tr>
</table></td><td width="154" valign="top" background="img/pic5_bg.jpg"
zuruckground="img/pic5_bg.jpg"><img src="img/pic5_2.jpg" width="154"
height="240"></td><td width="25" valign="top" bgcolor="#B4072F"><img
src="img/multimedia_side.gif" width="25"></td></tr>
<tr> <td width="128" height="21" bgcolor="#B4072F"> </td><td width="380"
align="left" valign="bottom" height="21" bgcolor="#FFFFFF"><img
src="img/corner_inside.gif" width="33" height="21"></td><td width="154"
height="21" align="left" valign="bottom" background="img/pic5_bg.jpg"><img
src="img/pic5_3.jpg" width="154" height="21"></td><td width="25" height="21"
bgcolor="#B4072F"> </td></tr>
<tr> <td width="128" height="28" align="left" valign="bottom"
bgcolor="#B4072F"><img src="img/corner_bl.gif" width="128" height="28"></td>
<td width="380" height="28" bgcolor="#B4072F" class="copy">Copyright
©
2004 All Rights Reserved.</td>
<td width="154" height="28" bgcolor="#B4072F"> </td><td width="25"
height="28" align="right" valign="bottom" bgcolor="#B4072F"><img
src="img/corner_br.gif" width="25" height="28"></td></tr>
</table>
</body>
</html>

Murray *TMM*

2005-08-22, 7:18 pm

Not possible. It's likely you are a) looking at a cached page (try dumping
your browser cache), or b) browsing to the wrong file, or c) something else.
8)

What is the link to the page?

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"dinaji" <webforumsuser@macromedia.com> wrote in message
news:deboqh$hv6$1@forums.macromedia.com...
> Code gets deleted after ftp upload to server. How can it happen? How can I
> fix
> it? Can you help? Please find a sample below:
> After uploading:
>
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
> <HTML><HEAD>
> <META http-equiv=Content-Type content="text/html;
> charset=iso-8859-1"></HEAD>
> <BODY></BODY></HTML>
>
> The original document is this:
>
> <html>
> <head>
> <title>contact</title>
> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
> <script language="JavaScript" src="javascript/navigation.js"></script>
> <link rel="stylesheet" href="stylesheets/default.css" type="text/css">
> </head>
> <body bgcolor="#191C40" topmargin="20" marginheight="20"
> tracingsrc="tracing1.gif" tracingopacity="40">
> <table width="687" border="0" cellspacing="0" cellpadding="0"
> align="center">
> <tr> <td width="128" height="26" align="left" valign="top"
> bgcolor="#B4072F"><img src="img/corner_tl1.gif" width="128"
> height="26"></td><td width="380" height="26"
> bgcolor="#B4072F"> </td><td
> width="154" height="26" bgcolor="#B4072F"> </td><td width="25"
> height="26"
> align="right" valign="top" bgcolor="#B4072F"><img src="img/corner_tr.gif"
> width="25" height="26"></td></tr>
> <tr>
> <td width="128" height="60" bgcolor="#B4072F"><a
> href="index.html"><img
> src="img/logo.gif" alt="DINA Consulting Inc" width="128" height="60"
> border="0"></a></td>
> <td width="380" height="60" background="img/contact_bg.gif"
> bgcolor="AAD1C6"><img src="img/pic5_1.jpg" width="380"
> height="60"></td><td
> width="154" height="60" bgcolor="#FFFFFF"><img src="img/dinahensel.gif"
> width="154" height="60"></td><td width="25" height="60"
> bgcolor="#B4072F"> </td></tr>
> <tr>
> <td width="128" valign="top" bgcolor="#B4072F"><p> </p><a href="company.html"
> class="SideNav">Company</a><br> <a href="services.html" class="SideNav"
> href="portfolio.html" class="SideNav">Portfolio</a><br> <a
> href="contact.html"
> class="SideNav">Contact</a><br>
> <p><br>
> </p>
> </td>
> <td align="right" valign="top" width="380" bgcolor="#FFFFFF">
> <a href="index.html"><img src="img/tab_bl.gif" width="83"
> height="12"
> border="0"></a><table width="380" border="0" cellspacing="0"
> cellpadding="14">
> <tr>
> <td width="330" align="left" valign="top">
> <h1><strong>Contact</strong></h1>
> </td>
> </tr>
> </table></td><td width="154" valign="top"
> background="img/pic5_bg.jpg"
> zuruckground="img/pic5_bg.jpg"><img src="img/pic5_2.jpg" width="154"
> height="240"></td><td width="25" valign="top" bgcolor="#B4072F"><img
> src="img/multimedia_side.gif" width="25"></td></tr>
> <tr> <td width="128" height="21" bgcolor="#B4072F"> </td><td
> width="380"
> align="left" valign="bottom" height="21" bgcolor="#FFFFFF"><img
> src="img/corner_inside.gif" width="33" height="21"></td><td width="154"
> height="21" align="left" valign="bottom" background="img/pic5_bg.jpg"><img
> src="img/pic5_3.jpg" width="154" height="21"></td><td width="25"
> height="21"
> bgcolor="#B4072F"> </td></tr>
> <tr> <td width="128" height="28" align="left" valign="bottom"
> bgcolor="#B4072F"><img src="img/corner_bl.gif" width="128"
> height="28"></td>
> <td width="380" height="28" bgcolor="#B4072F" class="copy">Copyright
> ©
> 2004 All Rights Reserved.</td>
> <td width="154" height="28" bgcolor="#B4072F"> </td><td
> width="25"
> height="28" align="right" valign="bottom" bgcolor="#B4072F"><img
> src="img/corner_br.gif" width="25" height="28"></td></tr>
> </table>
> </body>
> </html>
>
>

brendon

2005-08-22, 7:21 pm

Murray *TMM* wrote:

> Not possible. It's likely you are a) looking at a cached page (try
> dumping your browser cache), or b) browsing to the wrong file, or c)
> something else. 8)
>
> What is the link to the page?
>

Agreed Murray.
Mind you, I have had code modified by a host in the past - but only adding a
line, not deleting it.
But I guess thats what happens when you (host company) has other interests
such as running a cut price airline, mega music retailer, and trying to set
global round the world records all the time - instead of specialising in
one thing - you start to think you can do what you want to the customer.
And, yes, it is in small print in the host's T&C's about adding the extra
line to source code on upload. ;-)
But hey, thats the UK for you I guess.

Brendon

dinaji

2005-08-23, 4:19 am

Unfortunately it is possible because it happened. It happens on one particular
PC and none of the other computers in the same office. The PC used to work
fine. The error / erased code happens on two completely different sites hosted
with different companies in different cities. The error is on one partuicular
PC. I can update from any other machine. I have reinstalled Dreamweaver, but
have the same problem. It even got worse. At first it happened every second
time. Now it happens each time of uploading the same page, which means: all the
time.

Does anyone have any idea why that happens? I have run Anti-virus programs
too. It is the weirdest flaw ever.

Alan

2005-08-23, 4:19 am

> Does anyone have any idea why that happens? I have run Anti-virus programs
> too. It is the weirdest flaw ever.

can you take these steps on that machine?

make a new page.
type just one word into the body of the page.
save it as aaaaa.html or something.
click PUT.

open the F8 Site manager window.
Find the file on the local side.
right-click and pick Locate in remote.
GET that file and open it.
Is it intact and fine?

brendon

2005-08-23, 7:24 am

dinaji wrote:

> Unfortunately it is possible because it happened. It happens on one
> particular PC and none of the other computers in the same office. The PC
> used to work fine. The error / erased code happens on two completely
> different sites hosted with different companies in different cities. The
> error is on one partuicular
> PC. I can update from any other machine. I have reinstalled Dreamweaver,
> but have the same problem. It even got worse. At first it happened every
> second time. Now it happens each time of uploading the same page, which
> means: all the time.
>
> Does anyone have any idea why that happens? I have run Anti-virus
> programs
> too. It is the weirdest flaw ever.

Well, if it doesn't happen on any other machine in the office - this would
be a slight insight that there may be something wrong with 'that' machine -
don't you think?

And, just to reiterate - it is 'not' a Dreamweaver problem.

Brendon

dinaji

2005-08-23, 8:03 pm

Hi Alan

Thank you for your response! I have uploaded a page and downloaded it again
through Dreamweaver (Put and Get). After downloading it to my local machine,
there was NO code at all on the page, not even the body tags. Any ideas? It
would be much appreciated.

dinaji

2005-08-23, 8:03 pm

I also want to mention that I have used Dreamweaver since version 1. I have never had any comparable or any other problem with it except that version 1 was very unstable.

Murray *TMM*

2005-08-23, 8:04 pm

The file size is zero? Did you try opening the page outside of DW, like
with Notepad or TextEdit?

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"dinaji" <webforumsuser@macromedia.com> wrote in message
news:deffql$501$1@forums.macromedia.com...
> Hi Alan
>
> Thank you for your response! I have uploaded a page and downloaded it
> again
> through Dreamweaver (Put and Get). After downloading it to my local
> machine,
> there was NO code at all on the page, not even the body tags. Any ideas?
> It
> would be much appreciated.
>

Murray *TMM*

2005-08-24, 7:34 pm

Well, I'm tapped. I don't have a good idea what might be happening.

Just to make sure I understand, this happens with every file, in every site,
when you upload it? All the code gets stripped out? You have these sites
at multiple servers?

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"dinaji" <webforumsuser@macromedia.com> wrote in message
news:degjih$pgf$1@forums.macromedia.com...
> Opening it in Notepad displays an equally blank page :(

dinaji

2005-08-24, 7:49 pm

Yes it happened on three sites. I have not tried any other site. Have tried to
copy code for a shpooing cart a while ago. I copied from Dreamweaver straight
into the cart via a control panel - no ftp - and the same thing happened - the
code got stripped out. At the time I thought it was the shopping cart that was
faulty. I suppose that gives another clue ot the mistery.

Murray *TMM*

2005-08-24, 7:49 pm

How many extensions do you have installed?

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"dinaji" <webforumsuser@macromedia.com> wrote in message
news:dei0s9$1p9$1@forums.macromedia.com...
> Yes it happened on three sites. I have not tried any other site. Have
> tried to
> copy code for a shpooing cart a while ago. I copied from Dreamweaver
> straight
> into the cart via a control panel - no ftp - and the same thing happened -
> the
> code got stripped out. At the time I thought it was the shopping cart that
> was
> faulty. I suppose that gives another clue ot the mistery.
>

Alan

2005-08-24, 7:53 pm

> I copied from Dreamweaver straight
> into the cart via a control panel - no ftp - and the same thing happened - the
> code got stripped out.

IF the code was in the file in the local side of dreamweaver, and Not in the
file after uploading with the control panel's File Manager- that's taken
dreamweaver out of the loop.

Then it's the hosting, or the rights given that User on that account.

simple test- make a file with notepad or something. don't involve
dreamweaver. Upload with the hosting File Manager.
Is the file hosed? Then it's a hosting issue.

dinaji

2005-08-24, 11:19 pm

I have not added any extensions.

Alan

2005-08-24, 11:19 pm

other machines and this machine, uploading to the same site using the SAME
username, yes or no.

this machine, uploading using other ftp client with SAME username, yes or
no.

this machine, uploading a file made outside of dreamweaver, using the web
site's controlpanel/File manager, yes or no.

in other words- explore all the possibles to rule some things in or out so
it isn't blind flailing around and it gets narrowed down to the real cause.

Debzilla

2005-08-24, 11:19 pm

I don't know anything but could this be problem.
tracingopacity="40"

Murray *TMM*

2005-08-24, 11:21 pm

Not a chance. That just indicates you used a tracing image.

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"Debzilla" <webforumsuser@macromedia.com> wrote in message
news:dej0mt$lav$1@forums.macromedia.com...
>I don't know anything but could this be problem.
> tracingopacity="40"

dinaji

2005-08-25, 4:18 am

Thank you all for your continuous effort to help with this unusual problem. The
pages were made in Dreamweaver. Updating any site with any username worked fine
until one day it did not work anymore. I have transfered files from a different
machine to the machine that has the mentioned error. Maybe the files have
corrupted something. I have not installed any additional software or changed
Dreamweaver settings or anything else. Maybe I have to clear out the machine.
Sometimes it can be such a small thing that can be changed and everything is
fixed. I was hoping for the magic advice, but might have to start taking action
now. Thanks again. However - if there is that person who has had the same
problem and knows what to do, please reply!!

Murray *TMM*

2005-08-25, 7:20 pm

Please just answer the questions Alan posed. The only way to solve this is
to approach it systematically. He is trying to do that. Read his post and
just answer the yes or no questions.

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"dinaji" <webforumsuser@macromedia.com> wrote in message
news:dejgab$bpv$1@forums.macromedia.com...
> Thank you all for your continuous effort to help with this unusual
> problem. The
> pages were made in Dreamweaver. Updating any site with any username worked
> fine
> until one day it did not work anymore. I have transfered files from a
> different
> machine to the machine that has the mentioned error. Maybe the files have
> corrupted something. I have not installed any additional software or
> changed
> Dreamweaver settings or anything else. Maybe I have to clear out the
> machine.
> Sometimes it can be such a small thing that can be changed and everything
> is
> fixed. I was hoping for the magic advice, but might have to start taking
> action
> now. Thanks again. However - if there is that person who has had the same
> problem and knows what to do, please reply!!
>

dinaji

2005-08-25, 7:27 pm

other machines and this machine, uploading to the same site using the SAME
username, yes or no.
yes
this machine, uploading using other ftp client with SAME username, yes or
no.
no
this machine, uploading a file made outside of dreamweaver, using the web
site's controlpanel/File manager, yes or no.
have not done that yet
in other words- explore all the possibles to rule some things in or out so
it isn't blind flailing around and it gets narrowed down to the real cause.

Have just restored the system to an earlier point in time. Now Dreamweaver
works fine again. However - if the error returns, I will back in this forum and
bug you some more or just restore my sytem again. I will see what happens. I
will keep you posted. Thanks again.

Murray *TMM*

2005-09-21, 11:18 pm

> Its not the files, its not the host, its happening during the file
> transfer.

Actually, here's a great way to get zero byte files. Have a hosting account
that has reached its limit in terms of capacity. Uploads will seem to
happen, no error message or anything. The filenames will be there, but
they'll have zero bytes. Might that be what is happening for you?

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"S Clarke" <webforumsuser@macromedia.com> wrote in message
news:dgsn1f$ahe$1@forums.macromedia.com...
>I have the exact same problem.
>
> I am uploading to two different sites on two separate hosts. I am
> successfully connected, the file transfer appears to work, no error
> messages,
> no timeouts. The files are 0K in size and when you look at the source
> code, it
> has been stripped to the tags that you show in your listing.
>
> Using IE FTP, I can upload the files successfully and they can be viewed
> in
> the browser exactly as they should be.
>
> Its not the files, its not the host, its happening during the file
> transfer.
>
> I doubt if it has anything to do with your PC. I just started using DW
> 8, so
> I can't go back to an earlier point in time unless I go back to using MX
> (which
> FTPed fine)
>
>
>
>

S Clarke

2005-09-21, 11:20 pm

I don't think so, because the first thing I did was delete a whole bunch of files and images to make sure there was enough room. Also, I did subsequently upload the files using another FTP.

Alan

2005-09-21, 11:21 pm

What is the file extension of the files you are trying to upload?
What's the full filename.ext when doing a Get Info or right-click-->
Properties

a possible is that it's a banned file type on that server, so the server's
ftp client is erasing the file contents and creating the blank file with the
<body></body> tags.

another possible but rare thing is that something is hosed in your
dreamweaver installation. Backup the site definitions- uninstall/reinstall
and be attentive/careful when re-installing any Extensions, testing after
each one is installed to see if one of them is the culprit. (though i think
it's quite rare for an Extension to alter something in the ftp engine)

other grasps at straws- some wildly overprotective anti-virus/firewall
internet "protection" app on your computer. Suggestion- if using Norton
Internet Security- disable it and test.

> The files are 0K in size and when you look at the source code, it
> has been stripped to the tags that you show in your listing.

S Clarke

2005-09-22, 4:14 am

Can't be a banned file extension - all the files have extensions .html or .htm
No extentions installed
Norton not enabled

Last test: Opened up DW 8, cleaned files off remote site, transfered the
whole site (PUT), got the right file structure, with all the files listed.
Files are all 0 KB. Upload is very fast (too fast to be really transferring
anything), message box says transferring 0 KB.

Shut down DW 8, opened up DW MX, repeated the transfer operation, files
transfer normally. Can bring up the site in the browser and everything is
cool.

Shut down DW MX, opened up DW 8, repeated the transfer operation, got the 0 KB
files again.

You may be right about the install. Guess I'll have to try that.

Thanks.

Murray *TMM*

2005-09-22, 7:19 pm

If you would be willing to share your login information with me, I'll try to
verify and troubleshoot this for you.

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"S Clarke" <webforumsuser@macromedia.com> wrote in message
news:dgt9th$487$1@forums.macromedia.com...
> Can't be a banned file extension - all the files have extensions .html
> or .htm
> No extentions installed
> Norton not enabled
>
> Last test: Opened up DW 8, cleaned files off remote site, transfered the
> whole site (PUT), got the right file structure, with all the files listed.
> Files are all 0 KB. Upload is very fast (too fast to be really
> transferring
> anything), message box says transferring 0 KB.
>
> Shut down DW 8, opened up DW MX, repeated the transfer operation, files
> transfer normally. Can bring up the site in the browser and everything is
> cool.
>
> Shut down DW MX, opened up DW 8, repeated the transfer operation, got the
> 0 KB
> files again.
>
> You may be right about the install. Guess I'll have to try that.
>
> Thanks.
>

S Clarke

2005-09-25, 3:16 am

Thank you all for your efforts. I solved the problem by selecting "use passive
FTP". Strangely, I am sure I tried this before, but perhaps i was not being
methodical in my testing, and it was in conjunction with other desperate
flailings.

I did not expect this to be an issue, since I do NOT have this selected in DW
MX and have been happily FTPing since day 1. Why suddenly is this an issue?

In all, I have tested 4 different websites on 3 different hosts. None of them
has ever required me to use "passive FTP". As soon as I started using DW8, it
became an issue. As I said before, it still works fine in DW MX (without
passive FTP!)

I also don't understand, if it is a firewall issue, why it would accept some
files and not others (directories were created, image files were transferred)
and secondly, why it SUBSTITUTES a skeleton html file? When I tried to
transfer a small .txt file with a few characters as Alan suggested, it still
substitues the .html file. Wouldn't it just block the file? Maybe this has
to to with DW "features" that I don't know about.

Anyway, judging from the number of FTP related problems in this forum, I
suspect that it may be somewhat buggy. At the very least, the behaviour does
not seem to be consistent.

Again, thanks for your efforts.

Rgds
SC