Dreamweaver - check in/out problem

Author

check in/out problem

Anton_FA

2004-07-16, 4:14 am

Greetings

I am using Visual Source Safe with Dreamweaver.

Myself and my workamate both use the check in / check out system.

However, when I go to check some thing out or in Dreamweaver says "Before
using this feature you must enable check in / Check out. Would you like to
enable this feature now?"

So I click yes - and sure enough the check in / check out is already ticked.

So what does it keep saying I havent got it enabled?

thanks

Murray *TMM*

2004-07-20, 7:16 pm

You've been around long enough to know that doesn't work....

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
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"Anton_FA" <webforumsuser@macromedia.com> wrote in message
news:cdk3e9$5cr$1@forums.macromedia.com...
> Bump

Anton_FA

2004-07-20, 7:16 pm

Bump

Anton_FA

2004-07-20, 7:16 pm

Hah! nice one Murray :)

Actually it has worked in the past.

Murray *TMM*

2004-07-20, 7:16 pm

It actually does nothing on either the NNTP or the webforum. On NNTP if
someone is hiding read messages, then all they see is your post with "bump"
in it. To give you an answer (if they were inclined) they would have to go
search out your original post.

On the webforum, it just adds another post to the growing thread.

Neither have the desired effect.

Your best bet is to wait a couple of days and repost the question. If you
still don't get an answer, it's likely because either nobody understands the
question, or nobody knows the answer....

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
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==================

"Anton_FA" <webforumsuser@macromedia.com> wrote in message
news:cdk4t3$6ta$1@forums.macromedia.com...
> Hah! nice one Murray :)
>
> Actually it has worked in the past.

sfegette

2004-07-20, 10:47 pm

Perhaps a review of the forums guidelines is in order. Regardless of whether
'bumping' worked for you in the past, Anton- it's not acceptable in these
forums. In fact, it currently ranks #2 in the "Don't" section of our forums
guidelines (permanently located here):
http://www.macromedia.com/support/f...guidelines.html

Bump posts only annoy people on both sides of the NNTP/Webforum fence. Post
your question, then exercise a little patience in waiting for a response.

-Scott
Macromedia, Inc.

Anton_FA

2004-07-20, 10:47 pm

Originally posted by: sfegette
Perhaps a review of the forums guidelines is in order. Regardless of whether
'bumping' worked for you in the past, Anton- it's not acceptable in these
forums. In fact, it currently ranks #2 in the "Don't" section of our forums
guidelines (permanently located here):
http://www.macromedia.com/support/f...guidelines.html

Bump posts only annoy people on both sides of the NNTP/Webforum fence. Post
your question, then exercise a little patience in waiting for a response.

-Scott
Macromedia, Inc.

Exercise a little patience - like wait 10 days and get pathetic responses from
MM representives. Well atleast I a response - I got nothing from MM support.

And I dont give a toss if bumping ranks 2nd. What ranks at the top of my dont
do list is "selling people software that doesnt do what it is marketed as
doing".

And right below that is not supporting it.

Tell me - what do you think is more annoying. Reading 'bump' or reading posts
from MM reps who have nothing constructive or helpful to say - instead they
just XXXXX about someone using the word bump.

If you have nothing helpful say - dont say it. I'm trying damn hard to get
support. What are you doing?

Anton_FA

2004-07-20, 10:47 pm

Scott

How long is a resonable amount of time to wait before a bump becomes appropriate?

Or do you feel that one should post once, and if no one replies well bad luck?

Anton_FA

2004-07-20, 10:47 pm

Scott

Don't 'bump' post. If you haven't gotten a response to your question, please
do not post a blank, or 'bump' message to move it to the top of the listings.
These messages only add unnecessary noise to the threads and create extra
clutter for those browsing our Forums with newsreaders.

Notice how it doesnt say anything about what you SHOULD do if you dont get a
response?

If contacting MM support results in nothing, and waiting 10 days results in
nothing - do you think Im going to be worried about 'noise' and 'extra clutter'?

Is creating 'noise' and 'extra clutter' more of an issue than giving helpful
support?

sfegette

2004-07-20, 10:47 pm

Anton- I'm clarifying the guidelines, which is my role, and you seem intent on
bending to your own intent. I'm sorry- I can' t answer your particular
question (as I don't use VSS nor have access to a VSS server to test on), so
why don't you open a support ticket if others here weren't able to address the
question. Regardless of your feelings, 'bump posting' is not welcome here-
please do not do it in the future - and watch your tone with moderators. If
you think rudeness is justified here, then think again.

If you haven't contacted support by using the following link- please do so.
If that's how you initially 'contacted tech support', then let me know in this
thread and I can try and rout it internally to someone who might be able to
help.

Support requests:
http://www.macromedia.com/support/e...entary/main.cgi

-Scott
Macromedia, Inc.

Les Matthews

2004-07-21, 7:15 pm

What version of DW? If version 4, you might need the SourceSafe Updater:
http://www.macromedia.com/support/d.../downloads.html

"Anton_FA" <webforumsuser@macromedia.com> wrote in message
news:cd7g6n$2qk$1@forums.macromedia.com...
> Greetings
>
> I am using Visual Source Safe with Dreamweaver.
>
> Myself and my workamate both use the check in / check out system.
>
> However, when I go to check some thing out or in Dreamweaver says "Before
> using this feature you must enable check in / Check out. Would you like to
> enable this feature now?"
>
> So I click yes - and sure enough the check in / check out is already
ticked.
>
> So what does it keep saying I havent got it enabled?
>
> thanks
>

Anton_FA

2004-07-21, 7:16 pm

Thanks Les

I'm using DW7.0.1

Its really odd coz I have two sites, both use the same Visual Source Safe database.
One works, the other doesnt.

thanks again

Anton_FA

2004-07-21, 11:15 pm

Scott

You are wasting my time and yours.

If you had read the thead you would have seen that I have already sent a
request to MM support.

And again Scott I ask you:
Is creating 'noise' and 'extra clutter' more of an issue than giving helpful
support?
What do you think is more annoying. Reading 'bump' or reading posts from MM
reps who have nothing constructive or helpful to say - instead they just XXXXX
about someone using the word bump.

As you say, you are clarify the guidelines. I think what is needed is better
support. You seem - and I'm not trying to be rude - but you seem to be actually
getting in the way of it.
Since I bumped this thread I have had people reply who are actually trying to
help - what have you done to help?

Anton_FA

2004-07-21, 11:15 pm

Scott -

I can except that your rules do not allow bumping BUT - the number ONE aim of
this forum is to provide community based SUPPORT.

Bumping is frowned upon because it makes 'noise' and clutter. And it is ranked
number two in the donts.

However, if Bumping brings support - which is number one - then really whats
the big deal. Surely you have better things to do with your life than complain
to people who bump? Again, not trying to be rude.

sfegette

2004-07-21, 11:15 pm

Xref: kermit macromedia.dreamweaver:937561

Anton-
Why don't you simply do as Murray originally suggested - and wait a couple
days for responses, then REPOST your question. Bumping only puts blank posts
in newsreaders, and does not always attach to the original thread- so even had
I wanted to read your original message I could not have done so unless I went
back thru the web forums and searched for the original- something few will take
the time to do.

To answer your question as to what I've done to help- I offered to directly
escalate your problem to tech support, but you seemed to ignore that and hone
in immediately on your opinions of the bump violation (not to mention question
my right to call you on that guideline). You still haven't responded as to
whether I can indeed help you with an escalation or not, either. As to
whether or not I'm wasting either of our time- I'd have to say your responses
have wasted more time than a simple 'got it, sorry' would have. Apologies if
you don't like being 'moderated' - not a task I get pleasure out of, either -
but please don't question my right to do so.

On that note- if one site definition gives you this problem and another does
not, have you looked between the two definitions to see what configuration
settings are different? For example, if you'd ever had Contribute
compatibility enabled, then later disabled it in the offending site (and have
not cleared out the contribute.xml file on your remote server) you could
possibly still see that error. Look between your definitions and let us know
if there are differences that could explain this- not much other details to go
on right now, and I don't have a VSS server to test against -so won't be of
much help otherwise. If that Contribute scenario may be a possibility, say so
and I'll give you more specifics.

-Scott
Macromedia, Inc.

Anton_FA

2004-07-21, 11:15 pm

Thanks Scott

Just to clarify - I'm not question your right to moderate - I'm question the
logic. But I we could waste more time arguing the logic of it.

Anyway - back to my issue. Yes I have looked into the differences between the
working site definition and the non working site. There is nothing obviously
wrong but I'm continuing to look - and will reply here if I find anything.

As to your offer - thanks!
At this stage I am in correspondence with Marilyn A. from MM tech support. She
is very helpful. So I dont feel this needs to be escalated - yet.

Now - regarding my issue regarding bumping. The main problem with it seems to
be with Newsreaders. I think a great piece of functionality would be the
ability to bump a thread back to the top of the list by simply clicking a
button. It wouldnt make any difference to newsreaders - but it would on the web.
What do you think?

sfegette

2004-07-22, 11:15 pm

Thanks, Anton- by all means keep us posted here as to what transpires with
your support rep!
I did ask around a bit more about this too, and have a few additional
suggestions that may help-

First suggestion:
1) Save backups of both those site definitions that point at the same VSS
server.
2) Delete the site definition for the one that you're NOT having the problems
with.
3) Try again to see if you still have problems with the trouble definition.
(if you don't, then it could be an issue with two site defs pointing to the
same VSS server. if you do, then- well, go to suggestion #2... ;)

Second suggestion:
1) Save backups of the 'bad' site definition (you will find this is a theme
with me...).
2) Delete the bad site definition, and then recreate it by hand.
3) See if you still have problems.
(if you don't, then it's likely that a configuration change at some point
after creating the site def corrupted it).\

Not sure if either of these will help, but I suspect either a collision
between the two definitions that are sharing the same VSS instance- or that
perhaps a config change has simply corrupted part of one of the definitions.
Saving backups of the two definitions before trying anything above will assure
that you can always 'reload' them later if the two suggestions don't help out.

HTH!

-Scott
Macromedia, Inc.

Anton_FA

2004-07-22, 11:15 pm

Cheers Scott

Will try those suggestions and let you know how I get on....

sfegette

2004-07-22, 11:15 pm

>>>Now - regarding my issue regarding bumping. The main problem with it seems
to be with Newsreaders. I think a great piece of functionality would be the
ability to bump a thread back to the top of the list by simply clicking a
button. It wouldnt make any difference to newsreaders - but it would on the web.
What do you think? <<<

Interesting, but one major issue is that 'bumping' (and techniques like it)
get abused more often than not. For example, we see many people starting to
'bump' posts after only waiting 5-10 minutes for a response, so giving easier
access to that kind of control would likely encourage even more of the same-
you could just bang on the 'bump' button constantly to have your post stay on
top of lists.

On the other hand, perhaps finding a programmatic way of marking threads that
have gone X days (or hours) without a reply (or being 'answered' ) may do the
same thing, and allow people to view the really hot topics. The real question
IMHO is what problem we're really trying to solve, I'd guess it's the fact that
posts that have gone unanswered become buried after a while, and you'd like a
way in which an unanswered post could still attract attention and potential
answers.

I'll run this all past the web team, either way- thanks for the suggestion!

-Scott

Anton_FA

2004-07-22, 11:15 pm

yeah good point. Though being that it would be programmed function, as you say,
it could be that it only happens after a certain amount of time - say a couple
of days.

Also, it could be limited to 5 bumps - or something like that.

DanWMartin

2004-08-04, 7:15 pm

In Scott's reply he noted a possible solution. I wish to clarify my actions
prior to seeing if the remedy will work in my case. In Scott's remark below,
does he mean that I should delete the "contribute.xml" file althogether or
merely "clean out" the content and leave the empty file in place on the server?

"For example, if you'd ever had Contribute compatibility enabled, then later
disabled it in the offending site (and have not cleared out the contribute.xml
file on your remote server) you could possibly still see that error."

My specific related difficulties with ?Check in? and ?Check out? are as
follows.

I have turned off ?Check in? and ?Check out?, and I have checked in everything
but Dreamweaver software is still responding as though I am working on many
files. How do I alter this condition so that Dreamweaver will know that I am
not working on files?

The message reads (example follows) contrary to the situation that ?dwmartin
(dwmartin) is currently working on ca-hum-298_shell_midden_png.jpg. (Please
enable Check In/Out in the Site Definition dialog box to avoid overwriting
changes made by other users.) Do you want to upload the file anyway??

Alan

2004-08-04, 7:15 pm

I think you've replied to an older thread- the previous parts aren't
visible to those using the NNTP news reader version of this forum.

question- Do you have any contribute users on this site?
If yes- then Do Not delete the contribute.xml file.
If there are contribute users, dreamweaver 6.1 and newer will enforce
checkin/checkout. period.

If you don't have contribute users, and don't want or need to use
checkin/checkout now- but previously all the files had been checked out:

open the F8 Site Manager window.
connect to site.
in remote side, Right-click on the main site folder, and pick "undo
checkout" and or "unlock"

then do same on main folder in local side.

and connect with different ftp client, and delete the contribute.xml file,
IF you had enabled contribute but shouldn't have. Or go into Admin
Contribute site-->site settings-->remove contribute admin from within dwmx.

sfegette

2004-08-04, 7:15 pm

>> I have turned off ?Check in? and ?Check out?, and I have checked in
everything but Dreamweaver software is still responding as though I am working
on many files. How do I alter this condition so that Dreamweaver will know that
I am not working on files?<<

That sounds like a different problem, Dan- It's likely that you
disabled/turned off check-in/check-out while some files were still checked out
on your local machine. If so, then you'll indeed get that message whenever you
try to edit any of the files that had originally been checked out. Here's what
I'd suggest you try:

Connect to your web server using an FTP client (NOT Dreamweaver, which will
not show these files in the Site window), and look for any file ending with the
suffix '.LCK'. These are 'lock' files placed on the server when you check a
file out, named consistently with the file that was checked out, and containing
the name/email address of the person who checked it out- in this case
'dwmartin' (yourself). Delete any of these .LCK files you encounter, and the
error will go away.

HTH!

-Scott
Macromedia, Inc.