Dreamweaver - DW MX 2004 regular crash on exit

Author

DW MX 2004 regular crash on exit

Kyle Huff

2004-08-26, 12:18 pm

just installed DW MX 2004 on XP and have a regular crash on exit - is this a
know bug? is there a fix? or am I SOL?

thanks anyone!

kyle huff
http://cas.wcu.edu/

Kyle Huff

2004-08-26, 12:18 pm

EVERY = not really - i would say 50%

1- XP
2- Norton Anti-Virus Corporate Edition 7.6.926
3- Yes
4- None
5- Usually:
a. Outlook
b. Outlook Express
c. Photoshop
d. Notepad
6- None that I know of
7- NO
8- On local hard drive - shared, but only with my other computer, which has
NOT been connected
9- I just Upgraded/Installed from DW4 - it happened the very first time I
ran it (11 days ago), and has happened about 3 or 4 times since. I open it
first thing in the morning, and keep it open all day. it has to completely
rebuild the cache file after this, because it says it got corrupted (i
presume because of the crash - this only happens upon re-opening it after a
crash)
10- I guess it might only happen with this main site I do - I can't remember
if it was one of my other sites
11- DW recreates it as I mentioned before - when I re-open it after a crash,
it rebuilds it.
12- NO
13- NOT logging in as Admin., but I do have Admin privileges.

when I go to exit - it will just hang for a while, and then if i click the
exit again, of course it says program not responding, then gives me the End
Now option, which really just helps finalize the crash. a few days ago, i
thought it had kinda worked this hanging up out (as I stated, it happened
the very first time or two I used the program), but then yesterday it
happened again. When I thought it had worked itself out, I mean that when I
hit the "X" for exit - it exited quickly - no hang, and did not have to
rebuild the site cache.

thanks for any thoughts!

"Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
news:cgff8k$eo4$1@forums.macromedia.com...
> A "regular crash"?
>
> Does this happen on EVERY exit?
>
> Can you please tell me -
>
> 1. What is your OS? --> XP
> 2. What is your AntiVirus?
> 3. Is your AntiVirus doing realtime protection?
> 4. What is your Firewall?
> 5. What other background programs are running?
> 6. What Dreamweaver extensions do you have installed?
> 7. Are you *running* DMX from a network shared drive?
> 8. Where are your 'local' files? Are they on a network shared drive?
> 9. Have you ever been able to run DMX or is this a recent failure?
> 10. Does this only seem to happen with certain files/sites?
> 11. Does recreating the site cache (SITE | Recreate Site Cache) help?
> 12. Are you using *any* OS-improving utilities like "TweakUI" for
example?
> 13. Are you logging on as an ADMINISTRATOR, or do you have admin
> privileges?
>
> --
> Murray --- ICQ 71997575
> Team Macromedia Volunteer for Dreamweaver
> (If you *MUST* email me, don't LAUGH when you do so!)
> ==================
> http://www.dreamweavermx-templates.com - Template Triage!
> http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
> http://www.dwfaq.com - DW FAQs, Tutorials & Resources
> http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
> ==================
>
> "Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
> news:cgfev9$efq$1@forums.macromedia.com...
this[color=darkred]
>
>

Murray *TMM*

2004-08-26, 12:18 pm

> EVERY = not really - i would say 50%

This implies strongly that the problem is in the environment in which DW is
operating.

> 2- Norton Anti-Virus Corporate Edition 7.6.926
> 3- Yes

This could certainly be one contributor to the environmental problem. Can
you disable this AV? Or at the least can you exclude the Macromedia folder
hierarchy (Program Files/Macromedia) from the realtime scan?

If that fails to solve the problem, then I recommend you contact Macromedia
directly and use one of your one-on-one support incidents.

http://www.macromedia.com/support/e...entary/main.cgi

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
news:cgfgen$g6l$1@forums.macromedia.com...
> EVERY = not really - i would say 50%
>
> 1- XP
> 2- Norton Anti-Virus Corporate Edition 7.6.926
> 3- Yes
> 4- None
> 5- Usually:
> a. Outlook
> b. Outlook Express
> c. Photoshop
> d. Notepad
> 6- None that I know of
> 7- NO
> 8- On local hard drive - shared, but only with my other computer, which
> has
> NOT been connected
> 9- I just Upgraded/Installed from DW4 - it happened the very first time I
> ran it (11 days ago), and has happened about 3 or 4 times since. I open it
> first thing in the morning, and keep it open all day. it has to completely
> rebuild the cache file after this, because it says it got corrupted (i
> presume because of the crash - this only happens upon re-opening it after
> a
> crash)
> 10- I guess it might only happen with this main site I do - I can't
> remember
> if it was one of my other sites
> 11- DW recreates it as I mentioned before - when I re-open it after a
> crash,
> it rebuilds it.
> 12- NO
> 13- NOT logging in as Admin., but I do have Admin privileges.
>
> when I go to exit - it will just hang for a while, and then if i click the
> exit again, of course it says program not responding, then gives me the
> End
> Now option, which really just helps finalize the crash. a few days ago, i
> thought it had kinda worked this hanging up out (as I stated, it happened
> the very first time or two I used the program), but then yesterday it
> happened again. When I thought it had worked itself out, I mean that when
> I
> hit the "X" for exit - it exited quickly - no hang, and did not have to
> rebuild the site cache.
>
> thanks for any thoughts!
>
> "Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
> news:cgff8k$eo4$1@forums.macromedia.com...
> example?
> this
>
>

Kyle Huff

2004-08-26, 12:18 pm

2- are you suggesting to upgrade?
3- disabling it folder specific? i didn't know it was possible, and will
look for the folder

thanks.

"Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
news:cgfikg$io0$1@forums.macromedia.com...
>
> This implies strongly that the problem is in the environment in which DW
is
> operating.
>
>
> This could certainly be one contributor to the environmental problem. Can
> you disable this AV? Or at the least can you exclude the Macromedia
folder
> hierarchy (Program Files/Macromedia) from the realtime scan?
>
> If that fails to solve the problem, then I recommend you contact
Macromedia
> directly and use one of your one-on-one support incidents.
>
> http://www.macromedia.com/support/e...entary/main.cgi
>
>
> --
> Murray --- ICQ 71997575
> Team Macromedia Volunteer for Dreamweaver
> (If you *MUST* email me, don't LAUGH when you do so!)
> ==================
> http://www.dreamweavermx-templates.com - Template Triage!
> http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
> http://www.dwfaq.com - DW FAQs, Tutorials & Resources
> http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
> ==================
>
> "Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
> news:cgfgen$g6l$1@forums.macromedia.com...
I[color=darkred]
it[color=darkred]
completely[color=darkred]
after[color=darkred]
the[color=darkred]
i[color=darkred]
happened[color=darkred]
when[color=darkred]
>
>

Murray *TMM*

2004-08-26, 12:18 pm

> 2- are you suggesting to upgrade?

No - I'm not necessarily suggesting to upgrade. Is this your personal
system? Or are you operating in a larger Network environment? If it's a
personal system, then disable Norton and see if your DW crashes on exit. If
it does not, you have just revealed the culprit, I think.

> 3- disabling it folder specific? i didn't know it was possible, and will
> look for the folder

In Norton configuration you can exclude certain folders from being realtime
scanned.

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
news:cgfjkk$jts$1@forums.macromedia.com...[color=darkred]
> 2- are you suggesting to upgrade?
> 3- disabling it folder specific? i didn't know it was possible, and will
> look for the folder
>
> thanks.
>
> "Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
> news:cgfikg$io0$1@forums.macromedia.com...
> is
> folder
> Macromedia

Kyle Huff

2004-08-26, 12:18 pm

ok - check this:

i went to the configuration for norton's, and coincidentally I had turned
off real-time protection prior to installing my upgrades a little over a
week ago, and have not turned it on since: so that would seem to eliminate
the Norton's from this issue.

any other thoughts? and I do appreciate your help.

-kyle

"Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
news:cgfk0q$kde$1@forums.macromedia.com...
>
> No - I'm not necessarily suggesting to upgrade. Is this your personal
> system? Or are you operating in a larger Network environment? If it's a
> personal system, then disable Norton and see if your DW crashes on exit.
If
> it does not, you have just revealed the culprit, I think.
>
>
> In Norton configuration you can exclude certain folders from being
realtime
> scanned.
>
> --
> Murray --- ICQ 71997575
> Team Macromedia Volunteer for Dreamweaver
> (If you *MUST* email me, don't LAUGH when you do so!)
> ==================
> http://www.dreamweavermx-templates.com - Template Triage!
> http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
> http://www.dwfaq.com - DW FAQs, Tutorials & Resources
> http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
> ==================
>
> "Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
> news:cgfjkk$jts$1@forums.macromedia.com...
DW[color=darkred]
>
>

Murray *TMM*

2004-08-26, 12:18 pm

Kyle:

If you are SURE that realtime protection is off, then try disabling Norton
completely. If that fails to solve the problem, then see the last paragraph
in my previous post.

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"Kyle Huff" <kyle@countrylakes-realestate.com> wrote in message
news:cgfkc2$l18$1@forums.macromedia.com...
> ok - check this:
>
> i went to the configuration for norton's, and coincidentally I had turned
> off real-time protection prior to installing my upgrades a little over a
> week ago, and have not turned it on since: so that would seem to eliminate
> the Norton's from this issue.
>
> any other thoughts? and I do appreciate your help.
>
> -kyle
>
> "Murray *TMM*" <forums@HAHAgreat-web-sights.com> wrote in message
> news:cgfk0q$kde$1@forums.macromedia.com...
> If
> realtime
> DW
>
>