Dreamweaver - Dreamweaver 2004 MX Crashing After Updates

Author

Dreamweaver 2004 MX Crashing After Updates

Collectonian

2004-11-24, 7:16 pm

Yesterday I installed some Windows Updates on my Win XP system, specifically:
Security Update for Windows XP (KB873376) Security Update for Windows XP
(KB841533) Security Update for Windows XP (KB841356) Security Update for
Windows XP (KB840987) Cumulative Security Update for Internet Explorer 6
Service Pack 1 (KB834707) Security Update for Windows XP (KB833987) Update for
Background Intelligent Transfer Service (BITS) (KB883357) Critical Update for
Windows (KB833407) Since then, Dreamweaver MX 2004 (7.0.1) has been having
problems. It starts fine, however if I try to change sites, it crashes. If I
try to recreate site cache, it crashes. If I try to delete a file or folder,
it crashes. However, I can open, edit, and upload files in the site it starts
in when it opens. Since I can't change sites, though, it a real problem since
I have about 15. Any ideas of what could be wrong? I tried restarting my
system, but that didn't help. I can only guess one of those updates did
something DW didn't like. System: Processor: Pentium 4 1.8 GHz
Memory: 768 MB PC2100 266 MhZ OS: Windows XP Pro (I do NOT have SP2
installed)

wwiivehicles.com

2004-11-24, 7:16 pm

Unistall DW and reinstall. Make sure you backup your site settings first.

"Collectonian" <webforumsuser@macromedia.com> wrote in message
news:co2gaa$3ob$1@forums.macromedia.com...
> Yesterday I installed some Windows Updates on my Win XP system,
specifically:
> Security Update for Windows XP (KB873376) Security Update for Windows XP
> (KB841533) Security Update for Windows XP (KB841356) Security Update for
> Windows XP (KB840987) Cumulative Security Update for Internet Explorer 6
> Service Pack 1 (KB834707) Security Update for Windows XP (KB833987)
Update for
> Background Intelligent Transfer Service (BITS) (KB883357) Critical Update
for
> Windows (KB833407) Since then, Dreamweaver MX 2004 (7.0.1) has been
having
> problems. It starts fine, however if I try to change sites, it crashes.
If I
> try to recreate site cache, it crashes. If I try to delete a file or
folder,
> it crashes. However, I can open, edit, and upload files in the site it
starts
> in when it opens. Since I can't change sites, though, it a real problem
since
> I have about 15. Any ideas of what could be wrong? I tried restarting my
> system, but that didn't help. I can only guess one of those updates did
> something DW didn't like. System: Processor: Pentium 4 1.8 GHz
> Memory: 768 MB PC2100 266 MhZ OS: Windows XP Pro (I do NOT have SP2
> installed)
>

Collectonian

2004-11-28, 7:15 pm

Is reinstalling the only fix? I was hoping it was something easier like
uninstalling one of the updates. If I have to reinstall, how can I back up my
site settings when it crashes when I try to manage my sites?

Collectonian

2004-11-29, 12:17 pm

I was able to back up my site settings, though it crashed again as soon as I
was done. How can I back up my keyboard shortcuts though? I literally spent
an hour or more customizing them and I really don't want to have to print them
out and then go through resetting them all again if I have to reinstall DW.

rbolson

2004-11-29, 12:17 pm

I have a similar experience. I have all the updates to Windows XP as well. My
issue is that I may have to launch Dreamweaver 3 or 4 times before I can open,
then it is very slow. Before the updates all was fine. I feel that it is in the
security fixes but do not data to back that assumption. Please help

Collectonian

2004-11-29, 12:17 pm

Found an extension to DW to backup the keyboard shortcuts at
http://www.communitymx.com/content/...e.cfm?cid=7EF02 I start trying to
remove some of the Windows updates, but each removal requires a restart so I'll
probably go ahead and do the DW reinstall (though I think it really sucks that
there isn't a patch or some other method for fixing this other than a full
reinstallation)

Drew Harper

2004-11-29, 12:18 pm

That's why I rarely change them...

On 11/29/04 8:57 AM, in article cof9rs$786$1@forums.macromedia.com,
"Collectonian" <webforumsuser@macromedia.com> wrote:

> I was able to back up my site settings, though it crashed again as soon as I
> was done. How can I back up my keyboard shortcuts though? I literally spent
> an hour or more customizing them and I really don't want to have to print them
> out and then go through resetting them all again if I have to reinstall DW.
>

Alexandro Colorado

2004-11-29, 12:18 pm

On Mon, 29 Nov 2004 11:01:00 -0500, Drew Harper <drew@drewharper.com>
wrote:

>
> That's why I rarely change them...
>
>
> On 11/29/04 8:57 AM, in article cof9rs$786$1@forums.macromedia.com,
> "Collectonian" <webforumsuser@macromedia.com> wrote:
>
>
remember your configuration folder is on this path:

C:/Document and Settings/(user)/Application Data/Macromedia/Dreamweaver MX
2004/Configuration/

replace user with your user level.

--
Alexandro Colorado
------------------------------
Support Engineer
InterAKT Online
http://www.interaktonline.com
Tel: 40(21) 312.5312

Alexandro Colorado

2004-11-29, 12:18 pm

On Mon, 29 Nov 2004 11:01:00 -0500, Drew Harper <drew@drewharper.com>
wrote:
[color=darkred]
> able to back up my site settings, though it crashed again as soon as I

Is therea an error message?
Did you install SP2?
Did can you do a clean install then just copy-paste the backed up files
(on stages).
This can be very primitive debuging but might be all you need.

--
Alexandro Colorado
------------------------------
Support Engineer
InterAKT Online
http://www.interaktonline.com
Tel: 40(21) 312.5312

Collectonian

2004-11-29, 7:15 pm

Originally posted by: Newsgroup User Is therea an error message? Did you
install SP2? Did can you do a clean install then just copy-paste the backed
up files (on stages). This can be very primitive debuging but might be
all you need. -- Alexandro
Colorado ------------------------------ Support Engineer InterAKT
Online http://www.interaktonline.com Tel: 40(21) 312.5312 There was
no specific error, just the XP box saying program had crashed and asking if I
wanted to send the error report (which I did each time). I did not install
SP2. I did another Windows Update, then reinstalled DW from the CD over the
old installation. It fixed the errors and, fortunately, I didn't have to sit
and restore all 22 of my sites, just their caches. I did have to use that
extension to restore keyboard shortcuts, after reinstalling the extension.
Only annoyance is that I did lose all of my snippets (forgot to back them up,
so my own fault).

Alexandro Colorado

2004-11-30, 11:15 pm